
Casey Volkswagen Subaru
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 566 reviews
awesome I recently just purchased a vehicle, ford fusion. Clayton was great. He answered all my questions, I know I gave him a hard time. Excellent custo I recently just purchased a vehicle, ford fusion. Clayton was great. He answered all my questions, I know I gave him a hard time. Excellent customer service. I left the dealership satisfied More
Trey Leggett, A-1 Professional Trey was outstanding - courteous, patient, friendly, knowledgeable, low-key, and dedicated to customer service. Best experience I've ever had at a car Trey was outstanding - courteous, patient, friendly, knowledgeable, low-key, and dedicated to customer service. Best experience I've ever had at a car dealership. Ask for him when you come to Casey! More
Satisfied and Happy I was extremely satisfied with Trey my sales persons. As a Senior citizen I've seen customer service decline in many places over the years but I was I was extremely satisfied with Trey my sales persons. As a Senior citizen I've seen customer service decline in many places over the years but I was impressed with how I was served. My new Jetta is wonderful More
Great experience! Amazing service! Trey handled himself very professionally and is very organized! He helped me getting started with the Manual transmission and was to Amazing service! Trey handled himself very professionally and is very organized! He helped me getting started with the Manual transmission and was tons of help! Will recommend to friends and family. Thank you! More
A truly professional and knowledgeable staff David, Rob, Dana and Hayden each worked hard to make my purchase of a 2016 Forester a very pleasant and rewarding experience, which it was. Thank you David, Rob, Dana and Hayden each worked hard to make my purchase of a 2016 Forester a very pleasant and rewarding experience, which it was. Thank you all. More
Love my new Forester...thanks Clayton! I went to Casey VW/Subaru after visiting the other Subaru dealerships near me in Norfolk. I took the trek out to Casey because their selection seemed I went to Casey VW/Subaru after visiting the other Subaru dealerships near me in Norfolk. I took the trek out to Casey because their selection seemed a lot more extensive than the other dealerships I had visited. After committing to shopping at Casey, I was very pleased with my decision. Everyone was very helpful, informative, and willing to do whatever to meet my needs. My sales person Clayton Moats was very easy to work with, objective, helpful, and didn't pressure me in any way. He made it easy to make a decision at my own pace and made the purchasing portion pretty painless. I recommend Casey VW/Subaru as a dealership and Clayton Moats is the best! I also highly recommend Subaru as a vehicle make. I love my new Forester! More
Excellent service and Honest sales person Joel is one of the most honest sales person I have never met. He answers all my questions with all the info he had in the effort of helping me to make Joel is one of the most honest sales person I have never met. He answers all my questions with all the info he had in the effort of helping me to make an informed purchase. He also helped me with the returning of the rental car i got and he even picked me up from the Richmond airport ( which is about 2 hours drive from the dealership) after I return the rental. Even after I made the purchase, whenever I have a question regarding the car or regarding the service he is available to answer. I strongly recommend people go you Joel as you will want to buy from someone who truly cares about your welfare and who can live up to promise of taking care of your car problems whenever you have one. More
Needed a vehicle, drove off the lot same day Just moved to the area, already knew which vehicle I wanted. Within minutes of browsing the lot, sales associate Trey, came out to greet my family a Just moved to the area, already knew which vehicle I wanted. Within minutes of browsing the lot, sales associate Trey, came out to greet my family and myself. He was extremely informative and well versed on the particular model I was interested in. He guaranteed me the best possible deal he could on the vehicle, as I did present with a local competitors price . At no point did I feel that he stopped trying to hold true to that promise. He literally was running laps back-and-forth to continuously check with finance whether or not he can get the numbers lower and lower. I honestly can say that young man cared not solely about the dollar but my satisfaction with what I was getting. Overall I had a good experience with Casey Volkswagen. Of course I'd like to be paying zero dollars a month lol, no but seriously they took care of me. More
Love my Subaru I absolutely love my new Subaru Outback. Clayton Moats was so easy to work with. I never felt preasured to buy something quickly and I truely felt h I absolutely love my new Subaru Outback. Clayton Moats was so easy to work with. I never felt preasured to buy something quickly and I truely felt he had my best intentions in mind when helping me decide on the car to get. I would highly recommend both Subaru's and Clayton to anyone looking for a car! More
Trey is THE BEST! Buying and looking for cars is always a nerve racking experience but Trey made it so easy and enjoyable. He has such great customer service skills, he Buying and looking for cars is always a nerve racking experience but Trey made it so easy and enjoyable. He has such great customer service skills, he's honest, always smiling which shows he enjoys what he does and will give you nothing but the best. My parents came one day with me to look at cars and he was completely hospitable and respectful to them by the time we left they both were saying when they get new cars he will be the ONLY person they go to. The best service I've had when dealing with any company. Thanks so much Trey! :) More