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Casey Volkswagen Subaru

Newport News, VA

3.7
566 Reviews
Casey Subaru - New Subaru & Used Car Dealer in Newport News, VA - Serving Norfolk VA, Hampton VA and the Virginia Peninsula. Our extensive inventory of Subaru models in Newport News include the all-new Forester and WRX, as well as the Crosstrek, Impreza, WRX STI, BRZ, Legacy & Ascent. Our large inventory and pleasant atmosphere make us the leading Subaru dealership in the Hampton Roads area.
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Today: 9:00 AM - 8:00 PM Closed Now
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783 J Clyde Morris Blvd

Newport News, VA

23606

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Showing 566 reviews

August 31, 2015

awesome I recently just purchased a vehicle, ford fusion. Clayton was great. He answered all my questions, I know I gave him a hard time. Excellent custo More

by kesha28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Moats
Sep 01, 2015 -

Casey Volkswagen Subaru responded

That's what we like to hear, Kesha! It is great Clayton was able to make sure your vehicle purchase went off without a hitch. Our staff is very versed when it comes to our vehicles, and are always more than happy to answer any and all questions our customers might have. We appreciate your business, and look forward to working with you again in the future. Enjoy your new Fusion!

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August 31, 2015

Trey Leggett, A-1 Professional Trey was outstanding - courteous, patient, friendly, knowledgeable, low-key, and dedicated to customer service. Best experience I've ever had at a car More

by Whit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Leggett
Sep 01, 2015 -

Casey Volkswagen Subaru responded

Thank you for your kind words, Whit! It is great Trey has made sure that your buying experience at our dealership was the best you have ever had. We understand that people can buy a vehicle from anywhere, at any time and from anyone. Our customers choose Casey Auto Group because of our relentless dedication to our customers and their complete satisfaction. It simply cannot be matched. We truly appreciate your business, Whit. Welcome to the Casey family!

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August 30, 2015

Satisfied and Happy I was extremely satisfied with Trey my sales persons. As a Senior citizen I've seen customer service decline in many places over the years but I was More

by Lana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Leggett
Sep 01, 2015 -

Casey Volkswagen Subaru responded

Thank you so much for taking the time to share your feedback, Lana! We are happy Trey was able to revive your faith in our ability to provide top notch service to all of our customers. Safety and satisfaction are our top priorities here at Casey Auto Group, and we take great pride in being able to consistently deliver the higher level of service our customers deserve. We truly appreciate your business, Lana. Enjoy your new Jetta!

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August 29, 2015

Great experience! Amazing service! Trey handled himself very professionally and is very organized! He helped me getting started with the Manual transmission and was to More

by James234845
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Leggett
Sep 01, 2015 -

Casey Volkswagen Subaru responded

Thank you for your great comments, James! It is great Trey helped make sure your buying experience at our dealership had you driving away completely satisfied. Trey and the rest of our team always do our best to help guide our customers the perfect vehicle for them. We appreciate your business, James. Please let us know if there is anything else we can do for you!

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August 25, 2015

A truly professional and knowledgeable staff David, Rob, Dana and Hayden each worked hard to make my purchase of a 2016 Forester a very pleasant and rewarding experience, which it was. Thank you More

by jb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Beaudry, Scott Davis
Aug 26, 2015 -

Casey Volkswagen Subaru responded

You are quite welcome, JB! It is great to hear that David, Rob, Dana and Hayden all went above and beyond to make sure that your buying experience was nothing short of amazing. Our entire staff take great pride in being able to not only making the buying process hassle-free, but also as fun as possible. Thank you so much for your business. Enjoy your new Forester!

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August 24, 2015

Love my new Forester...thanks Clayton! I went to Casey VW/Subaru after visiting the other Subaru dealerships near me in Norfolk. I took the trek out to Casey because their selection seemed More

by nm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Beaudry, Clayton Moats
Aug 26, 2015 -

Casey Volkswagen Subaru responded

Wow, thank you so much for taking the time out of your day to share your great feedback, Nessa! It is wonderful that Clayton was able to make sure you left our dealership completely satisfied with purchasing the perfect car for you. Our entire sales team take great pride in making sure our customers are truly heard, and help guide them to making the buying experience as worry-free and fun as possible. We truly appreciate your business and recommendations. We hope you are enjoying your new Forester, and welcome to the Casey family!

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August 21, 2015

Excellent service and Honest sales person Joel is one of the most honest sales person I have never met. He answers all my questions with all the info he had in the effort of helping me to make More

by jzong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Morancy
Aug 26, 2015 -

Casey Volkswagen Subaru responded

Wow, thank you so much for taking the time out of your day to share your great feedback! It is wonderful Joel was able to provide you with such excellent and knowledgeable service during your buying experience. Joel was more than happy to help you return your rental to the airport. We believe that our customers should always be taken care of the way they deserve, even after they have driven away in their new vehicle. We truly appreciate your business and recommendations. Please do not hesitate to let us know if there is anything more we can do for you!

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August 20, 2015

Needed a vehicle, drove off the lot same day Just moved to the area, already knew which vehicle I wanted. Within minutes of browsing the lot, sales associate Trey, came out to greet my family a More

by Chattabox1114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Beaudry, Trey Leggett, Casey Hefner
Aug 24, 2015 -

Casey Volkswagen Subaru responded

Thank you so much for taking the time out of your day to share your kind words. It is fantastic to hear Trey did everything within his power to make sure that you and your family's visit to our dealership left you completely satisfied. Trey and the rest of our outstanding sales team are not concerned the price of the so much as they are more concerned with the satisfaction of our customers. We truly take the time to listen to our customers' needs and wants to help them drive away in the vehicle that is perfect for them. Maybe someday we will perfect the zero dollars a month method. We truly appreciate your business. We hope you are enjoying your new vehicle. Welcome to the Casey family!

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August 18, 2015

Love my Subaru I absolutely love my new Subaru Outback. Clayton Moats was so easy to work with. I never felt preasured to buy something quickly and I truely felt h More

by outbacknate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Moats
Aug 19, 2015 -

Casey Volkswagen Subaru responded

That's what we like to hear, Nate! It is great Clayton made your buying experience easy and pressure-free. Our team believes in truly listening to our customers' wants and needs so we can help guide you to the vehicle that is absolutely perfect for you. Thank you for your business, Nate. Please let us know we can do anything else for you. Enjoy your new Outback!

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August 17, 2015

Trey is THE BEST! Buying and looking for cars is always a nerve racking experience but Trey made it so easy and enjoyable. He has such great customer service skills, he More

by Diamond12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Leggett
Aug 19, 2015 -

Casey Volkswagen Subaru responded

That's wonderful to hear Diamond! We are glad to know Trey made sure that you buying visit to our dealership not only left you completely satisfied, but also made sure you, and your parents, received the utmost care and respect you all deserve. We agree, the buying process can be nerve wracking, and that is why our dedicated team always go above and beyond to make sure our customers have smooth, fun and hassle-free visits to our dealership. We truly appreciate your business, Diamond. Please let us know if there is anything more we can do for you. Enjoy your new vehicle!

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