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Casey Volkswagen Subaru
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 566 reviews
Great car buying experience. The proffessionalism and great customer service we receive every time we come in to purchase a new car or bring our car in for servicing is exceptiona The proffessionalism and great customer service we receive every time we come in to purchase a new car or bring our car in for servicing is exceptional ! Our salesman Trey Leggett is highly recommended for his customer service , knowledge of vehicles and proffessional manner. After purchasing two new vehicles from Trey this year he made car buying very pleasant. More
Amazing Expierenced, quick and got a great deal I had a great expierence at this dealership. I Got to test drive 3 cars which I was interested and the entire process went faster than any other deale I had a great expierence at this dealership. I Got to test drive 3 cars which I was interested and the entire process went faster than any other dealership that I have been to. I met Trey Leggett who was very helpful and knew everything about all 3 cars. He made me feel comfortable during the test drive and helped us a lot throughout the whole process. I would gladly return again. More
Excellent service We did our research on line and knew the car we wanted. Arriving back in the states after living in Japan for 2 years our first contact was via the ph We did our research on line and knew the car we wanted. Arriving back in the states after living in Japan for 2 years our first contact was via the phone with Trey Leggett. Upon arrival to Hampton Roads, Trey sadly informed us that the car we wanted could not be located. At that time we ordered our Outback 3.6 limited and were able to receive all the "bells and whistles" that we wanted, knowing we would need to wait about 60 days. In less than that time our car was delivered. Trey came to our house to pick us up! This involved a drive thru the Hampton Roads bridge tunnel at rush hour! A headache on a normal day. We just LOVE our Outback and could not have been happier with the service and attentiveness of all the staff but especially Tray. More
Good not great Great. Didn't get the car I wanted but the next best. Great car though. Love what Anthony helped me with. Great work Casey Volkswagen -Subaru. Great. Didn't get the car I wanted but the next best. Great car though. Love what Anthony helped me with. Great work Casey Volkswagen -Subaru. More
Great experience!! Trey Legget was very professional and patient in my car buying experience. He made sure I got everything I wanted and more in my first time experience Trey Legget was very professional and patient in my car buying experience. He made sure I got everything I wanted and more in my first time experience pre ordering a brand new crosstrek. I would recommend him to all! More
Trey and Travis did a great job I did my research on-line, and knew what car I wanted. The on-line staff responded very quickly and referred me to Trey Leggett. He answered my ques I did my research on-line, and knew what car I wanted. The on-line staff responded very quickly and referred me to Trey Leggett. He answered my questions and was efficient and professional as we made my purchase happen. He didn't waste my time with information I didn't need or try to sell me anything I didn't want. I got a great deal on the car, and he broke down each aspect of the price. He got me the exact car that I wanted--make, color, options. Most of this was done by phone. On the day I came to complete the purchase, Trey went through all of it quickly and clearly. I opted for exterior and fabric protection, and Dana Beaudry made that happen quickly that day. After I got home, I realized that we'd had a minor misunderstanding about one part of the deal. Trey immediately got Travis Wynn involved, who called me and made it right. Travis made it clear that he valued me as a customer and wanted my buying experience to be a great one. This is the second car that I've purchased from Casey VW, and I've found them to be straightforward, fair, efficient, and professional. I've traveled past a couple of other VW dealers to get to them, and I would definitely do so again. More
Excellent dealership with excellent service This is my fourth time working with this dealership. I walked onto the lot nervous because my credit is not the best and my trade in had negative equi This is my fourth time working with this dealership. I walked onto the lot nervous because my credit is not the best and my trade in had negative equity. Everyone that I worked with was extremely patient and helpful. Trey was my sales consultant and a fantastic one at that! I had a few specifics that I was looking for and Trey was able to get into my perfect car with everything that I was looking for and more. I value honest opinions and quality, personable service and that is exactly what I got. I got the pleasure of working with 3 different people within the dealership for the different steps of my purchase. Trey Leggett found me the perfect car and sold me instantly. Travis Wynn helped crunch the numbers so that I could trade in my older Jetta and afford my new one. Scott Davis was quick and informative when finalizing all of our paperwork. Everyone there made our experience enjoyable and we will definitely be back. More
My experience. I set up an appointment to talk about trading in my car for something better In the near future. Meanwhile, Trey portrayed excellent customer service I set up an appointment to talk about trading in my car for something better In the near future. Meanwhile, Trey portrayed excellent customer service and was willing to get me into my desired car and that my needs were satisfied. He covered every feature of the car in great detail and he made sure that I looked at a car that would compliment my lifestyle as well as my personality. It was overall a great visit and I will be returning very soon. More
Helpful Trey was a very helpful and also personal in my quest to get a car. He was resolute in my dealings and offered additional advise. Trey was a very helpful and also personal in my quest to get a car. He was resolute in my dealings and offered additional advise. More
Great Salesman Great Service I was looking for a small vehicle with great gas mileage used and within my budget. A tall order for sure but Clayton Moats was my rep and he was fant I was looking for a small vehicle with great gas mileage used and within my budget. A tall order for sure but Clayton Moats was my rep and he was fantastic - gave me all the available vehicles on the lot and on the website that fit or almost fit the criteria. He was knowledgeable and professional and genuinely a great guy all around. We have purchased three used cars from Casey in the last five years so when I go I know what I am looking for and Clayton was able to provide that for me. Mercedes More