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Casey Volkswagen Subaru

Newport News, VA

3.7
566 Reviews
Casey Subaru - New Subaru & Used Car Dealer in Newport News, VA - Serving Norfolk VA, Hampton VA and the Virginia Peninsula. Our extensive inventory of Subaru models in Newport News include the all-new Forester and WRX, as well as the Crosstrek, Impreza, WRX STI, BRZ, Legacy & Ascent. Our large inventory and pleasant atmosphere make us the leading Subaru dealership in the Hampton Roads area.
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783 J Clyde Morris Blvd

Newport News, VA

23606

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Showing 566 reviews

December 13, 2015

Outstanding customer service...best ive seen I would give this dealership a 10 out of a 10...pride,professionalism and customer satisfaction seem to be their motto..i will definitely reccomend th More

by Jeezy42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Leggett
Dec 22, 2015 -

Casey Volkswagen Subaru responded

Thank you for your rating! We appreciate your time and effort to make this. Have a great day!

December 13, 2015

Satisfaction He was very knowledgable, and went the extra mile to get all cosmetic issues addressed/approved through his immediate supervisor. We would recommend C More

by JR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Moats, Trey Leggett
Dec 22, 2015 -

Casey Volkswagen Subaru responded

Thank you for your comment and rating! Have a great day!

November 30, 2015

Laid back, not in your face Trey is a great salesman. He isn't pushy and really wants to make sure you get the car you want as opposed to the car he wants to sell you. The pape More

by LJN2219
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Leggett
Dec 01, 2015 -

Casey Volkswagen Subaru responded

That is exactly what we like to hear! Trey and the rest of our team take pride in providing our customers with a smooth and hassle-free buying experience, as well as really listening to our customers' wants and needs to help them find the perfect car for them. Thank you so much for your business. Enjoy your new car, and have a wonderful day!

November 21, 2015

Stupendous! The people were very friendly and helpful. They helped me locate exactly what I wanted :) I will continue to come back to the dealership for any quest More

by LegacyVinnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dana Beaudry, Trey Leggett, Scott Davis
Nov 24, 2015 -

Casey Volkswagen Subaru responded

Thank you so much for taking the time to share your great feedback! We are very happy that Trey, Hayden, Dana and Mike all had a hand in making sure your recent buying experience at our dealership has left you completely satisfied. Our entire team takes pride in bringing our customers that higher level of service they deserve. We appreciate your business, and please let us know if you need anything else. Enjoy your new car, and have a wonderful day!

November 15, 2015

Thanks for excellent service Well worth 50 minute drive to get excellent service from 1st contact to delivery of ordered Outback. All staff I had contact with were professional, c More

by Happygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rose, Scott Davis, Dana Beaudry, Clayton Moats
Nov 16, 2015 -

Casey Volkswagen Subaru responded

Wow, thank you so much for taking the time to share your kind words! It is so great to hear Clayton went above and beyond to make sure your first buying experience in twenty years had you driving away from our dealership completely satisfied. Clayton and the rest of our team take great pride in providing our customers with the professional, courteous, and knowledgeable service they deserve. We understand anyone can buy a car from anywhere at anytime these days. Our customers choose Casey Subaru because we offer a higher standard of services and deals that simply cannot be matched. We truly appreciate your business, and please do not hesitate to let us know if there is anything more we can do for you. Enjoy your new Outback, and welcome to the Casey family!

November 14, 2015

Excellent customer service. Trey was very knowledgeable about the product and easy to work with, He was very eager to answer my questions and make my buying experience a great on More

by Jetta GLI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Leggett
Nov 16, 2015 -

Casey Volkswagen Subaru responded

Thank you for sharing your great feedback! We are so glad Trey was able to make sure all of your questions were answered, as well as making sure your buying experience at our dealership left you driving away completely satisfied. Thank you for your business. We hope you are enjoying your new car!

November 12, 2015

2016 WRX Went beyond the call of duty to understand my requirements and to find a car that met my needs. They also found ways to make a significant down payme More

by chapmancbVCU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Leggett
Nov 13, 2015 -

Casey Volkswagen Subaru responded

That is what we like to hear! We are so glad Trey was able to go beyond the call of duty to make sure your buying experiences at our dealership continue to be nothing short of what you deserve. Thank you for your continued business, and please do not hesitate to let us know if there is anything more we can do for you. Enjoy your new WRX!

November 07, 2015

The best customer service we have had in our journey purchas Our first encounter was with Trey and he by far exemplified professionalism even at his young age. We were impressed at his knowledge and his ability More

by Lin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott and Betty, Dana Beaudry, Trey Leggett
Nov 10, 2015 -

Casey Volkswagen Subaru responded

Thank you so much for your kind words, Lin! We are so glad Trey was able to make your first encounter with our dealership so wonderful. We truly appreciate your business, and please do not hesitate to let us know if there is anything more we can do for you!

November 07, 2015

Excellent Experience and Knowledgeable Staff!!!!! I went in for a service on my VW CC and ended up driving away in a 2016 VW Tiguan. Wasn't expecting to do that that day but I'm glad I did and I'm ver More

by LBarnes7590
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Malta, Casey Hefner
Nov 10, 2015 -

Casey Volkswagen Subaru responded

You are more than welcome! It is always a great surprise to come into the service center for maintenance, and leave in a brand new car. Our dedicated staff always do our very best to make sure our customers' buying experiences are as smooth and hassle-free as possible. Thank you so much for your business and recommendation. We hope you are fully enjoying your brand new Tiguan!

November 06, 2015

Purchased a new Foester My Sales Consultant, Anthony Malta, was great! I have been wanting to buy a new car for a while, but dread the whole process. Anthony made it very com More

by SusanC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malta, Scott Davis
Nov 10, 2015 -

Casey Volkswagen Subaru responded

That is wonderful to hear, Susan! We are so glad Anthony was able to make sure the buying process was as comfortable and fun as could be for you. Anthony and the rest of our team take great pride in being able to making sure our customers' concerns are put at ease to make sure they leave our dealership completely satisfied. Thank you for your business, Susan, and please let us know if there is anything else you may need!

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