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Casey Volkswagen Subaru

Newport News, VA

3.7
566 Reviews
Casey Subaru - New Subaru & Used Car Dealer in Newport News, VA - Serving Norfolk VA, Hampton VA and the Virginia Peninsula. Our extensive inventory of Subaru models in Newport News include the all-new Forester and WRX, as well as the Crosstrek, Impreza, WRX STI, BRZ, Legacy & Ascent. Our large inventory and pleasant atmosphere make us the leading Subaru dealership in the Hampton Roads area.
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783 J Clyde Morris Blvd

Newport News, VA

23606

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Showing 566 reviews

January 30, 2016

Thanks Clayton! We had a great experience working and dealing with Clayton Moats. He was able to help us when nobody else could. Pleasant process during test drives a More

by wfd0190
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Moats
Feb 01, 2016 -

Casey Volkswagen Subaru responded

Thank you for your review! We are glad to know you had a great experience at our dealership and hope you continue to come back. We also appreciate the feedback and will use it to create a better experience for all of our customers. Have a great day!

January 30, 2016

Thanks Clayton Great overall experience Thanks to Clayton!!He was recommended from a family member who purchased from him as well. Down to earth, friendly.....Great More

by Jenmarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Moats
Feb 01, 2016 -

Casey Volkswagen Subaru responded

Thank you for your review! We are glad to know you had a great experience at our dealership and hope you continue to come back. We also appreciate the feedback and will use it to create a better experience for all of our customers. Have a great day!

January 26, 2016

Great Experience! I had been looking at new and used cars for several months before I was contacted by Clayton. I told him I was interested in a new or like new Accord. More

by arc3rd
Recommend Dealer
Yes
Employees Worked With
Clayton Moats
Jan 27, 2016 -

Casey Volkswagen Subaru responded

Thank you for your review! We appreciate the time and effort taken to create this review and hope you continue to come to our dealership. Have a great day!

January 26, 2016

Positive experience After doing extensive research over a period of months I finally bit the bullet and traveled to the nearest Subaru dealership just to check out my opt More

by cartyme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Moats
Jan 27, 2016 -

Casey Volkswagen Subaru responded

Thank you for your review! We appreciate the feedback and will use it to better our customer's experience. We hope you continue to come back for any of your automotive needs and we hope you have a great day.

January 23, 2016

I absolutely love it! Da'Ron Scott was so helpful and hilarious, he definitely made me feel miss comfortable about the whole experience as it being my first time buying a More

by Mandaprease23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Da'Ron Scott
Jan 25, 2016 -

Casey Volkswagen Subaru responded

Thank you for your review! We are glad that you felt your experience was 5 star worthy and hope you continue to come back for more great experiences. Have a great day!

January 08, 2016

Just what I wanted I went in to test drive the vehicle I had been looking at to make sure it was right for me. I ended up driving two models with Clayton's help. There w More

by Dogs768
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Moats
Jan 08, 2016 -

Casey Volkswagen Subaru responded

Thank you for your review! We appreciate the time and effort taken to make this review. We hope you feel that your experience at our dealership is always 5 star worthy and hope you continue to come back for any of your automotive needs. Have a great day!

December 29, 2015

Great Dealership to buy car from! Clayton at Casey VW is great to work with. No BS, great price, no run BS that you get at other dealers. Highly recommend Clayton and Casey! More

by Car Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Moats
Dec 29, 2015 -

Casey Volkswagen Subaru responded

Thank you for your review! We are glad you enjoyed your experience. Have a great day!

December 21, 2015

Worst Experience Ever This dealership has the absolute worst customer service I've ever had to deal with. I've never felt so pressured to make a decision like I was here. T More

by mom_of_2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Dec 22, 2015 -

Casey Volkswagen Subaru responded

Thank you for your review. We are sorry that you did not enjoy your experience at our dealership. We try our best to provide the best customer service and to create the best experience for our customers. We hope that you will still consider coming back for maintenance or any of your other needs. Thank you

Dec 22, 2015 -

Casey Volkswagen Subaru responded

We are very sorry to hear about your experience and we appreciate your feedback, please contact Travis Wynn the General Sales Manager and I will be happy to correct this for you. I can be reached at 757-988-1200.

Jan 05, 2016 -

Casey Volkswagen Subaru responded

Thank you for your feedback. It is unfortunate that you did not have the excellent buying experience our customers have come quite accustom. Our entire staff here at Casey Volkswagen Subaru have dedicated ourselves to always going above and beyond to ensure our customers complete satisfaction before, during and after they leave our dealership. We have made several requests to have you contact our General Sales Manager, Travis Wynn, so we can attempt to take care of any and all issues you may have. We would still very much like to speak with you about this issue. Please contact Travis Wynn at 757-988-1200 at your earliest convenience. We look forward to speaking with you soon.

December 18, 2015

My 2nd DUBDUB purchased from Casey Volkswagen!! Well, these guys must be doin somethin right because this is my second car purchased in the last year and a half! You get to know all the staff on a f More

by VWRBEAST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Davis, Dana Beaudry, Joel Morancy, Clayton Moats, Ed Colton
Dec 22, 2015 -

Casey Volkswagen Subaru responded

Thank you very much for your review! We are glad that you had a five star experience and hope you come back for any maintenance or services that we offer. Thank you! Have a great day.

December 16, 2015

Knowledgable, helpful, and low pressure Clayton was extremely helpful from start to finish. He was very knowledgable and able to answer every question. The dealership was very cooperative an More

by Wamoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Clayton Moats
Dec 22, 2015 -

Casey Volkswagen Subaru responded

Thank you for your rating! We truly appreciate it. Have a great day!

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