Casey Volkswagen Subaru | Page 33

Very pleasant car shopping experience We hit the lot with three vehicles in mind and Clayton took the time to find what we were looking for, took us out for test drives and gave us great i We hit the lot with three vehicles in mind and Clayton took the time to find what we were looking for, took us out for test drives and gave us great information on which vehicle would satisfy the features that were most important to us. Also told us about rebates and other money saving offers. Great job Clayton, we will be back to see you and recommend others to you as well. More

New tags Trey Leggett was a big help put on my new plates and gave me a complimentary car wash! Had me on my way out in no time ! Trey Leggett was a big help put on my new plates and gave me a complimentary car wash! Had me on my way out in no time ! More

Thanks Clayton Great overall experience Thanks to Clayton!!He was recommended from a family member who purchased from him as well. Down to earth, friendly.....Great Great overall experience Thanks to Clayton!!He was recommended from a family member who purchased from him as well. Down to earth, friendly.....Great Customer Service. Very pleased with our overall experience. More

Thanks Clayton! We had a great experience working and dealing with Clayton Moats. He was able to help us when nobody else could. Pleasant process during test drives a We had a great experience working and dealing with Clayton Moats. He was able to help us when nobody else could. Pleasant process during test drives and getting the deal we needed. More

Great Experience! I had been looking at new and used cars for several months before I was contacted by Clayton. I told him I was interested in a new or like new Accord. I had been looking at new and used cars for several months before I was contacted by Clayton. I told him I was interested in a new or like new Accord. When we met, he had the right vehicle for me on the lot. I dreaded having to deal with pressure and hassle of a dealership again, but Clayton was very helpful, knowledgeable, and put me at ease. More

Positive experience After doing extensive research over a period of months I finally bit the bullet and traveled to the nearest Subaru dealership just to check out my opt After doing extensive research over a period of months I finally bit the bullet and traveled to the nearest Subaru dealership just to check out my options. After wandering around the lot I went into the Subaru building and was surprised to see only one person, working on his computer. I stood there for what seemed a long time (probably about a minute) during which the man never seemed to notice me, I finally asked if there was someone who could help. He said he would get a salesperson and Clayton came over from the VW building. I later learned that building is where all the people and cars are. (Don't bother going into th Subaru building, there is practically nothing there.) From that point on my experience improved greatly. Clayton asked questions and listened carefully to what I had to say. He never seemed impatient although I was in no hurry and told him I was just starting the looking process. He appeared happy to have me drive whatever I wanted. After test drives my clear favorite was the Outback. Although Clayton would have been most pleased if I had made a purchase that day he never got pushy on me. No push. No smarmy salesmanship. He always came across as genuine, very important to me. In the end, after thinking about things for a week, I ordered a car from Clayton to get exactly what I wanted. So far the process has been smooth and easy, except for the interference of winter storm Jonas. Now I am just waiting for the call saying my car has arrived! I would definitely recommend Clayton and Casey for a positive car purchase experience. More

I absolutely love it! Da'Ron Scott was so helpful and hilarious, he definitely made me feel miss comfortable about the whole experience as it being my first time buying a Da'Ron Scott was so helpful and hilarious, he definitely made me feel miss comfortable about the whole experience as it being my first time buying a car. He has called me several times after the purchase to make sure I am doing ok and if I need anything. Strongly recommend going to him. More

Just what I wanted I went in to test drive the vehicle I had been looking at to make sure it was right for me. I ended up driving two models with Clayton's help. There w I went in to test drive the vehicle I had been looking at to make sure it was right for me. I ended up driving two models with Clayton's help. There was no pressure to buy and he answered all my questions and was very helpful, and I ended up loving the Jetta and deciding to purchase that day. It was my first time buying a brand new car, and the process went smoothly and I got a good deal, and am very satisfied. More

Great Dealership to buy car from! Clayton at Casey VW is great to work with. No BS, great price, no run BS that you get at other dealers. Highly recommend Clayton and Casey! Clayton at Casey VW is great to work with. No BS, great price, no run BS that you get at other dealers. Highly recommend Clayton and Casey! More

Worst Experience Ever This dealership has the absolute worst customer service I've ever had to deal with. I've never felt so pressured to make a decision like I was here. T This dealership has the absolute worst customer service I've ever had to deal with. I've never felt so pressured to make a decision like I was here. They didn't listen to a word I was saying about the car I wanted and the amount I was willing to pay. Tried putting me in a vehicle that I had no interest in. I think my sales person thought because I was a single woman alone I had no idea what I wanted or felt he was going to be able to take advantage of the situation. Also, I don't exactly care for you to talk to me about your girlfriend problems either that's not going to get you my pity either as I'm here to buy a car not for you to try and pick me up. It was so unprofessional. I also didn't respect how every time they would try to get me to go higher on my payment they'd have me sign a piece of paper. New price point-"oh sign here to show your serious" - then asked me if I had a credit card to show that I was serious to make a purchase. Not to mention I left and I never heard from my sales person again! Absolutely the worst car shopping experience ever! More