Casey Volkswagen Subaru

The man Joel! Joel has me as a customer for life have broght two cars through him! His word is as good as gold! I highly recommend him. Joel has me as a customer for life have broght two cars through him! His word is as good as gold! I highly recommend him. More

Trey was great! If we weren't working with Trey the other day, I don't think we would have left that night with a car. I have always loved the Subaru Crosstrek. We th If we weren't working with Trey the other day, I don't think we would have left that night with a car. I have always loved the Subaru Crosstrek. We thought it might be out of budget for us, but Trey was great and worked hard to get the price down to what we were comfortable paying/ could afford. He was not pushy at all, which was a make or break it with me at the previous dealership we went to that same day. Thanks Trey for restoring my faith and trust in a car salesman! We are Subaru customers for life, and Trey made the car buying process easy. More

Helpful and FUN! Outback, Forester, Crosstrek...which one was the best for me? Trey lined them all up and gave me a brief synopsis of each one, comparing options. I Outback, Forester, Crosstrek...which one was the best for me? Trey lined them all up and gave me a brief synopsis of each one, comparing options. I decided the Crosstrek was the best one for me and the test drive was so-o-o fun. Thanks Trey! You're awesome! More

Exceptional Service and Care This dealership has always provided the best service and care. While shopping for a car Clayton Moats spent almost an entire day with me, happy to ans This dealership has always provided the best service and care. While shopping for a car Clayton Moats spent almost an entire day with me, happy to answer my endless array of questions. I learned so much that day. More

New Car Purchase for Daughter Trey did a wonderful job with helping me to find adequate transportation for my daughter Imani who was in desperate need of a safe vehicle to get to i Trey did a wonderful job with helping me to find adequate transportation for my daughter Imani who was in desperate need of a safe vehicle to get to in from work. The process was quick and easy! Great Job Trey! More

Buying my 2016 crosstrek Casey Subaru was a great dealership to work with. They showed me exactly what I wanted and was able to get me exactly that for about what I wanted to Casey Subaru was a great dealership to work with. They showed me exactly what I wanted and was able to get me exactly that for about what I wanted to pay for it. Very happy with my salesman and the whole staff at Casey Subaru More

Great Subaru Experience We had the pleasure of working with Clayton on the purchase of our first Subaru. He was easy to work with, up front and never rushed us to make a dec We had the pleasure of working with Clayton on the purchase of our first Subaru. He was easy to work with, up front and never rushed us to make a decision. When the time comes, we will buy our next Subaru from Clayton! Highly recommend him to all. More

In 'n Out Great customer service, great follow-up. Kept looking until we found the right car. Other than the soundtrack in the lobby everything was right on. Great customer service, great follow-up. Kept looking until we found the right car. Other than the soundtrack in the lobby everything was right on. More

Very good car buying experience so far I just walked my mom through purchasing her very first new car at Casey Subaru. I was not looking forward to the experience, having purchased many veh I just walked my mom through purchasing her very first new car at Casey Subaru. I was not looking forward to the experience, having purchased many vehicles over the last 30 years and never enjoying the process. Playing mind games with car salesmen is good sport when you are twenty or maybe even thirty something, but it is just a pain in the rear when you get older. Wasting large swaths of time waiting for the salesman to pretend he is working on a deal for you? No thanks! Thank goodness we were assigned Clayton Moats as our salesman at Casey Subaru. We started out on the AARP auto buying program site, typed in what we were looking for and what options we wanted, and then we submitted a request for dealers to contact us with their quotes. We very quickly received an email from Casey Subaru thanking us for considering them and assigning Clayton to us as our contact person. Clayton contacted me by email and then by phone to make an appointment for us to go to the dealership to meet with him for the purchase. I explained to Clayton that my mom is memory challenged when under stress, is a complete technophobe, gets intimidated by new things easily, and might even decide she wanted a different vehicle once she saw all the new things that she would have to get used to in the new car. Clayton assured me that he was very comfortable dealing with people with my mom's challenges, and that he had all the time we needed to explain everything to her and test drive other vehicles, if necessary. Since Clayton had her selected vehicle and the required paperwork prepped and waiting for her when we arrived, we might have been able to complete the process and transaction in about an hour. However, my mom needed several test drives of the selected car, several test drives of a different car, two separate indoctrination sessions to part of the tech used in her finally decided upon Subaru Legacy, and a wait for insurance documentation that had not been completed as promised by our insurance agent (grrr State Farm). Clayton never seemed to mind. His attitude was awesome, he was always smiling and upbeat, and he went out of his way to explain things clearly and as many times as needed to my mom. His manners were impeccable, something that you rarely find in someone of any age these days. I know car sales is a business and that these gentlemen and ladies are well trained in their jobs of selling, but all the training in the world will not provide a salesperson with the kinds of people skills that only come naturally and prevent interactions from seeming forced and fake. I hate rah, rah sales people who talk too loudly, address you as “my dear” when you are well past 40 years of age, and who try to avoid answering questions directly as if I am so stupid I can be mentally steered wherever they want me to go. With Clayton Moats, that dreaded type of experience will never occur. He is polite, knowledgeable, low-key but cheerful and sincere in his desire to help. It would be wise for Casey Subaru to do whatever is necessary to keep him around as their employee and not the competition’s. I would definitely buy a vehicle from him again. A shout-out must also go to Paul Clark at the dealership for being the one to provide an excellent price and assigning Clayton to us as our salesman. More

Awesome Experience Customer service was excellent!! No stress or push to purchase a vehicle. Salesman is knowledgeable about the vehicle and took his time explaining Customer service was excellent!! No stress or push to purchase a vehicle. Salesman is knowledgeable about the vehicle and took his time explaining everything I needed to know. More