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Casey Volkswagen Subaru

Newport News, VA

3.7
566 Reviews
Casey Subaru - New Subaru & Used Car Dealer in Newport News, VA - Serving Norfolk VA, Hampton VA and the Virginia Peninsula. Our extensive inventory of Subaru models in Newport News include the all-new Forester and WRX, as well as the Crosstrek, Impreza, WRX STI, BRZ, Legacy & Ascent. Our large inventory and pleasant atmosphere make us the leading Subaru dealership in the Hampton Roads area.
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783 J Clyde Morris Blvd

Newport News, VA

23606

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Showing 566 reviews

June 25, 2016

Great experience We had a great experience at Casey auto when we purchased or Subaru Outback Trey and all the employees were very willing to work with us to meet our n More

by Choda22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Wynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Leggett, Tyriq Crawford
Jun 27, 2016 -

Casey Volkswagen Subaru responded

Thank you for the review! We are happy to hear you had a great experience with us and that we met your needs. We hope to make every experience with us as great if not better because customer satisfaction is our goal and we love reaching it. Thank you for your time and have an amazing day!

June 24, 2016

Our VW Golf buying experience We recently bought a 2016 Golf TSI. Clayton Moats was our sales representative and we made it an easy day for him. My wife looked at him and said th More

by dabrenel
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Moats
Jun 27, 2016 -

Casey Volkswagen Subaru responded

Thank you for the review! We are happy to hear that we could get your wife the vehicle she wanted and that the whole experience was 5 star worthy. As for the ride, don't sweat it we care for our customers and we want the best for them. We'd also like to thank you for being a loyal customer for over 20 years and we hope to be able to keep it that way for many more. Above all else we are happy that we could leave another customer satisfied and we hope you have a fantastic day!

June 23, 2016

Courteous and professional We were interested in a smaller vehicle to replace an older Explorer. Checked out the Outback and the Forester. Trey Leggett was extremely knowledgabl More

by buyer2016
Recommend Dealer
Yes
Employees Worked With
Ken King, Trey Leggett
Jun 23, 2016 -

Casey Volkswagen Subaru responded

Thank you for the review! We are happy to hear that we could make your visitation 5 star worthy. We are also happy to hear that you could purchase the right vehicle for you even though it was from a different dealership. We want the best for our customers no matter the costs, we hope however if you have any automotive needs in the future that you consider us. Thank you for your time and have an amazing day!

June 22, 2016

best VW purchase I haven't been in the car market in years, I've had no idea what to expect out of a car today. a few months ago I started looking at VW's. I had a fee More

by deez knots
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Beaudry, Clayton Moats, Scott Davis
Jun 23, 2016 -

Casey Volkswagen Subaru responded

Thank you for the review! We are ecstatic to hear that we could make your visitation 5 star worthy and that we could bring you back into the car market on a great note. We care for our customers and want nothing more than for them to feel satisfied with there experience. We hope you feel comfortable with your vehicle and if you have any questions at all not matter how small don't hesitate to give Clayton a call. Thank you for your time, we hope to keep you as a customer for a long time and have a wonderful day!

June 22, 2016

In and out in 30 minutes! Recently bought a Passat SEL that was factory ordered. Researched fair purchase price on TrueCar.com and trade-in value on Kelly Blue Book.com. When More

by SEL
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Wynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Beaudry, Trey Leggett
Jun 22, 2016 -

Casey Volkswagen Subaru responded

Thank you for the review! We are happy to hear that we could get you in the right vehicle for you. We are also happy to hear that we could go above your expectations and make the overall process short and pleasant. If you have any automotive needs in the future we are more than happy to help. Thank you for your time and have a great day!

June 14, 2016

Fresh Prince of Subaru Trey was very helpful and very personable from the jump! Great experience from start to finish! Next time we are ready to buy we will start here. More

by Mommas Ram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabrina with Allstate, Trey Leggett, Scott Davis
Jun 14, 2016 -

Casey Volkswagen Subaru responded

Thank you for the review! We are glad to hear that we have someone on our team that could make your visitation one of a kind and 5 star worthy. We appreciate your feedback because customer feedback is what helps mold ourselves into becoming better for you the customers. If you have any automotive needs in the future we are more than happy to help. Thank you for your time and have a great day!

June 14, 2016

VW Beetle R line Trey was awesome. Went above and beyond and his knowledge is incomparable. He is an asset to the Casey Team. We will definitely be return customers. More

by redlpalacio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Leggett
Jun 15, 2016 -

Casey Volkswagen Subaru responded

Thank you for the review! We are glad to hear that we could go above and beyond in your visitation and that you felt the whole process was knowledgable and incomparable. We do our best because our customers are the best and they deserve the absolute best that we can offer. If you have any automotive needs in the future we are more than happy to help. Thank you for your time and we hope you have a great day!

June 12, 2016

sterotypical experience This was a sterotypical car buying experience. One thing that really took me by surprise was the initial price at the dealer was actually higher than More

by Kappa450
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trey Leggett
Jun 27, 2016 -

Casey Volkswagen Subaru responded

Thank you for the review. We appreciate your feedback and are discouraged to hear about your experience with us, it was never our intention. We strongly believe in customer satisfaction and finding out we could not accomplish that here is horrible news. However with the information you have provided us we will do what we can to remedy the situation and hopefully gain back a loyal customer in the process. Thank you for your business, and we hope you have a wonderful day.

June 11, 2016

Superior Service and Great Cars Casey Volkswagen has a high-energy and knowledgeable sales staff. My experience with Casey was better than my experiences with most any other dealers More

by sd0026
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Leggett
Jun 13, 2016 -

Casey Volkswagen Subaru responded

Thank you for the review! We are glad to hear that we could provide you with a 5 star worthy service and that the entire experience had a high-energy unlike most dealerships. Customer satisfaction is our goal and we will do all we can to assure that we give our customers a unique experience unlike any other dealership. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have an amazing day!

June 11, 2016

Unpressured Car Buying Experience I would just like to say that our recent experience purchasing a new Subaru from Clayton was a pleasure. Clayton is very knowledgeable and patient. More

by Rotten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Moats
Jun 13, 2016 -

Casey Volkswagen Subaru responded

Thank you for the review! We are ecstatic to hear that we could provide you with a 5 star worthy service and that the whole experience was knowledgeable and pressure free. We want our customers to feel comfortable with their vehicles because comfort is key to satisfaction. We hope we could answer any concerns and that you have and we hope to be able to provide you with a 5 star worthy service for years to come. Thank you for your time and have a wonderful day.

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