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Casey Volkswagen Subaru
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great experience We had a great experience at Casey auto when we purchased or Subaru Outback Trey and all the employees were very willing to work with us to meet our n We had a great experience at Casey auto when we purchased or Subaru Outback Trey and all the employees were very willing to work with us to meet our needs and to expedite our purchase. EASIEST CAR I HAVE EVER PURCHASED! More
Our VW Golf buying experience We recently bought a 2016 Golf TSI. Clayton Moats was our sales representative and we made it an easy day for him. My wife looked at him and said th We recently bought a 2016 Golf TSI. Clayton Moats was our sales representative and we made it an easy day for him. My wife looked at him and said this is what I want and this is the color, let's make it happen. And Clayton made it happen! My wife was finishing up the paperwork while I was returning the rental car. The rental car place just down the street closed 15 minutes before I got there. So to the airport I went. I let my wife know where I was and she said that Clayton would be there to pick me up in 10 minutes. Over all our experience was very positive. We have been loyal customers of Casey VW/Subaru for over 20 years. Thanks for the ride Clayton! More
Courteous and professional We were interested in a smaller vehicle to replace an older Explorer. Checked out the Outback and the Forester. Trey Leggett was extremely knowledgabl We were interested in a smaller vehicle to replace an older Explorer. Checked out the Outback and the Forester. Trey Leggett was extremely knowledgable and helpful in going through a explanation of features and comparison between the models. Test drove the Subaru with Ken King, he also reviewed features and reliability. We eventually purchased a different brand from a different dealer, but were pleased with the receptiveness of the folks at Casey. Will keep them in mind for future vehicle requirements. More
best VW purchase I haven't been in the car market in years, I've had no idea what to expect out of a car today. a few months ago I started looking at VW's. I had a fee I haven't been in the car market in years, I've had no idea what to expect out of a car today. a few months ago I started looking at VW's. I had a feeling I would drive on a lot just knowing I would be hounded by a salesman from getting out of my car all the way till I left. This was actually the case, minus the hounding part. As I pulled in to park I was immediately greeted by an up-beat happy young salesman Clayton. He was very personable and easy to work with. He asked me about my needs first then pointed me towards what suited me the best right away. We went right to a car that had everything I was hoping to get in my next car, the only issue was the interior/exterior color. But Clayton made that easy too. We drove the car that was there, then went inside to talk about getting one in the color I wanted. Though Clayton made a very reasonable offer to take the one they had on the lot. I stuck with the color I wanted, which they were able to ship to their lot within a couple days. The paperwork was ready when I came back, I was in and out. Then Clayton went over every feature until I was comfortable with the operations of the equipment. He was adamant about making sure I call him if I have any questions which really gave me confidence in being taken care of even long after the sale. Great Job by him, he is an asset to this dealership More
In and out in 30 minutes! Recently bought a Passat SEL that was factory ordered. Researched fair purchase price on TrueCar.com and trade-in value on Kelly Blue Book.com. When Recently bought a Passat SEL that was factory ordered. Researched fair purchase price on TrueCar.com and trade-in value on Kelly Blue Book.com. When the new vehicle arrived, I emailed Trey Leggett with my offer. I was pleasantly surprised when they offered me $200 more for my trade in than I anticipated, and had 0% financing. Best of all the deal was completed in under 30 minutes! Casey VW/Subaru gets the new dynamic of car selling. Well done Trey!! More
Fresh Prince of Subaru Trey was very helpful and very personable from the jump! Great experience from start to finish! Next time we are ready to buy we will start here. Trey was very helpful and very personable from the jump! Great experience from start to finish! Next time we are ready to buy we will start here. More
VW Beetle R line Trey was awesome. Went above and beyond and his knowledge is incomparable. He is an asset to the Casey Team. We will definitely be return customers. Trey was awesome. Went above and beyond and his knowledge is incomparable. He is an asset to the Casey Team. We will definitely be return customers. More
sterotypical experience This was a sterotypical car buying experience. One thing that really took me by surprise was the initial price at the dealer was actually higher than This was a sterotypical car buying experience. One thing that really took me by surprise was the initial price at the dealer was actually higher than the on-line price by at least $4,000. Their explaniation was that they had to be competitive on-line but at the dealer it was about supply and demand. My own conclusion was that they lure people into the lot and then don't have to be competitive and will use any possible tactics including a less than obvious sticker to wring as much profit as possible from the unsuspecting customer. After several rounds of negoation and nearly walking out, we were able to make a deal. I think the sales associate was stuck between his desire to sell and the policies of the dealer. I attribute all my disatisfaction to the dealer and their policies. More
Superior Service and Great Cars Casey Volkswagen has a high-energy and knowledgeable sales staff. My experience with Casey was better than my experiences with most any other dealers Casey Volkswagen has a high-energy and knowledgeable sales staff. My experience with Casey was better than my experiences with most any other dealership, branded or unbranded. Trey Leggett is a smart, hard-working guy with a lot of knowledge and common sense about getting his customers through the buying process. More
Unpressured Car Buying Experience I would just like to say that our recent experience purchasing a new Subaru from Clayton was a pleasure. Clayton is very knowledgeable and patient. I would just like to say that our recent experience purchasing a new Subaru from Clayton was a pleasure. Clayton is very knowledgeable and patient. We never felt pressured in purchasing from him. Prior to leaving the lot with the new car, he made sure we felt comfortable and understood the features in the car. I would definitely recommend purchasing a car from Clayton. More