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Casey Volkswagen Subaru

Newport News, VA

3.7
566 Reviews
Casey Subaru - New Subaru & Used Car Dealer in Newport News, VA - Serving Norfolk VA, Hampton VA and the Virginia Peninsula. Our extensive inventory of Subaru models in Newport News include the all-new Forester and WRX, as well as the Crosstrek, Impreza, WRX STI, BRZ, Legacy & Ascent. Our large inventory and pleasant atmosphere make us the leading Subaru dealership in the Hampton Roads area.
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783 J Clyde Morris Blvd

Newport News, VA

23606

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Showing 566 reviews

August 15, 2016

Amazing customer service Trey was professional and made us feel like friends or family ! He was efficient and knowledgeable. I will being coming back to see Trey for our next More

by Nichol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Leggett, Scott Davis
Aug 16, 2016 -

Casey Volkswagen Subaru responded

Thank you for the great review Nichol! We are happy to hear that you were treated like family when you came to look at vehicles. We are also happy to hear that you had a friendly, efficient, and knowledgable experience with us. Customer feedback is greatly appreciated because with it we can grow. We hope to see you in the future and we hope you have a fantastic day!

August 12, 2016

My experience was spectacular. Trey was very mannerable and went above and beyond my expectations. He made sure the vehicle that I purchased was exceptionally cleaned and also made More

by Valariedjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Leggett
Aug 15, 2016 -

Casey Volkswagen Subaru responded

Thank you for the review Valarie! We are glad to hear that we provided you with a very mannerable and exceptional experience. Customer satisfaction is our priority and we hope to accomplish that with all our customers. If you have any automotive needs in the future please do not hesitate to give us a call. Thank you for your time and have a great day!

August 12, 2016

Exceptional Quality Services SABRINA DEFINES WHY HAVING INSURANCE IS TOP PRIORITY FOR MY CHILDREN AND I. SHE IS THE CALM TO EVERY STORM. SHE IS ALWAYS PROMPT AND ALWAYS AVAILABLE More

by TeamSingleMoms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GINGER , Sabrina Benjamin
Aug 15, 2016 -

Casey Volkswagen Subaru responded

Thank you for the review! We are glad to hear that we could provide you with a 5 star worthy experience and that we could assist you when it is needed. If you have any automotive needs in the future please do not hesitate to give us a call. Thank you for your time and have an amazing day!

August 10, 2016

First Car, Best experience This crew is professional. Trey is a very helpful and thoughtful person. He knows all the details of a Subaru car from steer wheel to trunk. He ex More

by YEJ 2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Beaudry, Trey Leggett, Sabrina Benjamin
Aug 11, 2016 -

Casey Volkswagen Subaru responded

Thank you for the review! We are ecstatic to hear that we have a professional crew that are helpful and thoughtful throughout the entire process. We are also glad that we could explain your new first car as thoroughly as possible and that you had an overall 5 star experience. If you have any automotive needs in the future please do not hesitate to give us a call. Thank you for your time and have a great day!

August 08, 2016

Drove home in a new car! The long day of buying a car was highlighted by the purchase deal I received and by the skilled sales consultant, Trey Leggett! He is very knowledge More

by rallyro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The man in Parts was fantastic -very helpful and kind!, Dana Beaudry, Trey Leggett, Scott Davis
Aug 08, 2016 -

Casey Volkswagen Subaru responded

Thank you for the review. We are happy to hear that we could provide you with an amazing experience and that you felt you received a great deal on your new vehicle. Customer satisfaction is always our goal so we try our best to be as knowledgable as possible with any vehicle just in case the customer has any questions. Thank you for your time and have a great day.

August 05, 2016

Bait and switch I went on the website and let them know i was interested in a specific vehicle. Received an email from Casey's volkswagen stating the vehicle is there More

by Jays4ju
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyriq Crawford
Aug 08, 2016 -

Casey Volkswagen Subaru responded

Thank you for bringing this situation to our attention. First and foremost, we would like to apologize for any inconvenience we may have caused you, as well as any miscommunication that has led to your distrust in our dealership. We are discouraged to hear of your negative experience. We hope to be able to remedy the situation at hand. Above all else, providing excellent customer service is our main goal and we hope you will be willing to come to us again in the future. Thank you for your time and have a great day.

August 01, 2016

Fantastic! I had a fantastic experience purchasing a new car from Casey VW via Trey Leggett. I have absolutely no complaints. The process went very smoothly. More

by pedsdocchad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Leggett, Scott Davis
Aug 01, 2016 -

Casey Volkswagen Subaru responded

Thank you for the review! We are glad to hear that we could make your experience with us a fantastic one and that we could guide you through the entire process as smoothly as possible. If you have any question please do not hesitate to give us a call. Thank you for your time and have a great day!

July 30, 2016

Great Dealership Once I Walked In, I Was Immediately Greeted, Then Seated And Got Right To Business. Trey Legget Really Helped Me Out, Understanding The Financial Stat More

by RalfieF95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Leggett
Aug 01, 2016 -

Casey Volkswagen Subaru responded

Thank you for the review! We are glad that we could get down to business the moment you walked in and that you felt it was professional. We are also glad that we could get you in a new car that fits your financial needs. If you have any automotive needs in the future, it would be our pleasure to be of service. Thank you for your time and have an amazing day!

July 26, 2016

Awesome! awesome is how I would describe my experience with my salesman, Clayton Moats! From the very beginning he was attentive and quick to respond to my qu More

by Ginger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Moats
Jul 27, 2016 -

Casey Volkswagen Subaru responded

Thank you for the review! We are glad to hear that your experience with us was great and worthy of 5 stars. Customer satisfaction is our goal so we try to gain every bit of knowledge on all the cars possible so we can answer any questions you may have. If you have any automotive needs in the future please do not hesitate to give us a call we would love to help. Thank you for your time and have a great day!

July 22, 2016

Great Service Casey has always given us great service on our VWs since 2007 and Casey Hefner has continued that tradition over the last few years since Corey left. More

by John Hart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Liggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Hefner
Jul 25, 2016 -

Casey Volkswagen Subaru responded

Thank you for the great review John! We are glad to hear that we could provide you with a 5 star worthy service and that we have been able to do so for almost 9 years now. We appreciate a loyal customer like you because it lets us know that we are able to do our job great and that we can build bonds with our customers. If you have any automotive needs in the future we would be happy to help. Thank you for your time and have a great day!

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