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Casey Volkswagen Subaru

Newport News, VA

3.7
566 Reviews
Casey Subaru - New Subaru & Used Car Dealer in Newport News, VA - Serving Norfolk VA, Hampton VA and the Virginia Peninsula. Our extensive inventory of Subaru models in Newport News include the all-new Forester and WRX, as well as the Crosstrek, Impreza, WRX STI, BRZ, Legacy & Ascent. Our large inventory and pleasant atmosphere make us the leading Subaru dealership in the Hampton Roads area.
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783 J Clyde Morris Blvd

Newport News, VA

23606

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Showing 566 reviews

September 03, 2016

See Trey! Dealing with Trey as my sales associate was a pleasure. He saw to it that I recieved the car that I wanted and did it all with a smile. If you're in n More

by Erin's R Line
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Wynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Leggett, Scott Davis, Jaclyn Vazquez
September 01, 2016

Extremely Disappointed A place where nightmares are made! To enumerate all the problems we have experienced I would have to write a 5 page review. If it wasn't for the fact More

by mrk61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis Wynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Davis, Felix Garcia
Sep 19, 2016 -

Casey Volkswagen Subaru responded

Thank you for the review. We appreciate your feedback and are discouraged to hear about your experience with us, that was never our intention. We strongly believe in customer satisfaction and finding out we could not accomplish that here is horrible news. However with the information you have provided us we will do what we can to remedy the situation and hopefully gain back a loyal customer in the process. Thank you for your business, and we hope you have a wonderful day.

August 29, 2016

Good experience Just drove off the lot with a 2.5i Premium Forester a few days ago. Everyone was pleasant to work with and the buying process was straightforward. I More

by ispentalotofmoney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Beaudry, Scott Davis, Raheem Talley
Aug 29, 2016 -

Casey Volkswagen Subaru responded

Thank you for the review! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

August 28, 2016

Fantastic service Trey Legett at Casey VW Subaru was a great salesman for us! He was very knowledgeable about the vehicles Casey had in stock, and the features of the More

by William Gibb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Wynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Leggett, Scott Davis
Aug 29, 2016 -

Casey Volkswagen Subaru responded

Thank you for the review William. We are glad to hear that your experience here at Casey VW was knowledgable and friendly. Customer satisfaction is the name of the game and being able to accomplish that is great. We are also glad that we could get you in the vehicle that fit all your needs. We hope you enjoy your new vehicle and if you ever have any automotive needs it would be our pleasure to help. Thank you for your time and have a great day!

August 25, 2016

Overall good experience Tyriq did an excellent job showing me the Subaru Forester. He was very helpful, polite and seemed well informed. Everyone I dealt with at the dealersh More

by ratesubaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Wynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyriq Crawford
Aug 26, 2016 -

Casey Volkswagen Subaru responded

Thank you for the review! We are ecstatic to hear that we could get you in a Subaru Forester and that your experience with us was 5 star worthy. Customer satisfaction is what we try our best to accomplish all the time. If you have any automotive needs it would be our pleasure to help. Thank you for your time and have a great day!

August 25, 2016

Overall very satisfied - Tyriq was very helpful. Would have liked a little more for the trade in. The cost of the new car was a little more than we wanted to pay, but got More

by Michael Schulman
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyriq Crawford
August 25, 2016

Out with the old in with the new Trey was very friendly and helpful as soon as I walked into the dealership and was directed to him. He asked me what I was looking for and what I want More

by Jae26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Leggett
August 22, 2016

Fantastic car buying experince Tray Leggett and the sales team at Casey Subaru were fantastic in helping in but my first Subaru! thier speed and knowledge helped ease any difficulty More

by PATRICK B SMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Leggett, Scott Davis, Teanna Gerrick
Aug 23, 2016 -

Casey Volkswagen Subaru responded

Thank you for the review Patrick! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

August 19, 2016

New backbac Tre was a wonderful to work with. He was very knowledgeable of the Volkswagen brand. Tre showed concern for my needs and assisted with finding just More

by Jacqueline Richardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Liggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Leggett, Scott Davis
Aug 19, 2016 -

Casey Volkswagen Subaru responded

Thank you for the review Jacqueline! We are glad that we could work with you and that we could get the right vehicle for you. Customer satisfaction is our goal and we will do what we can to assure that. We hope to be able to work with you for many years to come. Thank you for your time and have a great day!

August 17, 2016

What a great experience The 2016 Forester Touring had many really good features, but the 2017 Forester Touring has really great features. The new bronze exterior color and co More

by Bronze Touring Forester Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tish Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Leggett, Scott Davis
Aug 18, 2016 -

Casey Volkswagen Subaru responded

Thank you for the review! We are glad to hear that we provided you with a 2017 Forester Touring and that you really enjoy the vehicle as a whole. We are also glad to hear that our staff made the process professional, knowledgable, and easy to work with. If you have any automotive needs in the future please do not hesitate to give us a call. Thank you for your time and have a great day!

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