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Casey Volkswagen Subaru

Newport News, VA

3.7
566 Reviews
Casey Subaru - New Subaru & Used Car Dealer in Newport News, VA - Serving Norfolk VA, Hampton VA and the Virginia Peninsula. Our extensive inventory of Subaru models in Newport News include the all-new Forester and WRX, as well as the Crosstrek, Impreza, WRX STI, BRZ, Legacy & Ascent. Our large inventory and pleasant atmosphere make us the leading Subaru dealership in the Hampton Roads area.
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783 J Clyde Morris Blvd

Newport News, VA

23606

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Showing 566 reviews

March 02, 2017

Fantastic! Couldn't be any happier with our purchase! Clayton was a huge help and got us a deal we couldn't believe! Very professional and friendly, he made the More

by Johndeangelo74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Moats
Mar 03, 2017 -

Casey Volkswagen Subaru responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Clayton was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

February 26, 2017

New CrossTrek I went in to Casey Subaru inclined to purchased a vehicle. I had an old Toyota with a manual transmission and I was tired of driving it in the Hampto More

by Frida
Recommend Dealer
Yes
Employees Worked With
Trey Leggett
Mar 01, 2017 -

Casey Volkswagen Subaru responded

Thank you for your review! We are glad to know that you enjoyed your experience at our dealership and that you felt we deserved such a great rating. Customers are our main priority and your feedback is helpful in making us better as a dealership. Please feel free to come back for any of your automotive needs and we hope you have a great day!

February 23, 2017

Great service Professional staff, timely service, honest and genuine communication throughout the entire process. Consultant took the time to explain all options an More

by VBSubaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Leggett
Feb 23, 2017 -

Casey Volkswagen Subaru responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Trey Leggett was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

February 15, 2017

just bought a subaru crosstrek! I had a great experience with Trey Leggett! He was very knowledgeable about the cars. He was very patient in showing the cars available and cars that More

by tharo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Leggett
Feb 16, 2017 -

Casey Volkswagen Subaru responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Trey was able to make your experience with us pleasant! We would like to apologize for the way you feel about our service department. With the information you have provided us, we will ensure that your next experience is better than the last. Thank you for your time, and we hope you have a great day!

February 13, 2017

No push to upgrade or attempt to upsell I knew pretty well what I wanted and they help match me with the correct model and features. Again, there was little attempt to sell me any extras I d More

by John Ferguson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Leggett, Scott Stinebaugh
Feb 14, 2017 -

Casey Volkswagen Subaru responded

Thank you for your review, John! We are glad to know that you enjoyed your experience at our dealership and that you felt we deserved such a great rating. Customers are our main priority and your feedback is helpful in making us better as a dealership. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

February 08, 2017

Got a insurance quote Lauren has been a pleasure to speak with. My son needed a quote and I was shopping around for the best rates. Lauren was very patient, knowledgeable, More

by Jane Warren
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Neal
Feb 08, 2017 -

Casey Volkswagen Subaru responded

Thank you for the review. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

January 31, 2017

Clayton Moats is your man. Very quick, helpful, intelligent, and amazing service. I would recommend this place to anyone who's looking for a good car and amazing customer servi More

by Deven Detwiler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Moats
Feb 01, 2017 -

Casey Volkswagen Subaru responded

Thank you for the review. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

January 29, 2017

Great process with Trey! Bought a used car here. Process was smooth once price was agreed upon. Trey did a great job! We love our new (used) vehicle! Service department was ve More

by Cutler.meg
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Leggett
Jan 31, 2017 -

Casey Volkswagen Subaru responded

Thank you for your review! We are glad to know that you enjoyed your experience at our dealership and that you felt we deserved such a great rating! Customers are our main priority and your feedback is helpful in making us better as a dealership. Please feel free to come back for any for your automotive needs and we hope you have a wonderful day!

January 21, 2017

Stress free Tyriq Crawford was a very courteous and excellent salesman. He answered all our questions appropriately and if he didn't have the answer he conferred More

by E&M
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyriq Crawford, Shawn Casey
Jan 23, 2017 -

Casey Volkswagen Subaru responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Tyriq was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

January 10, 2017

Wonderful salesmanship, mr. Legget went above and beyond Mr. Leggetts was excellent to work with! He went over the operation of Subaru,answered all my questions. He also made several follow-up calls to see More

by For MyDog 02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Leggett, Scott Davis
Jan 10, 2017 -

Casey Volkswagen Subaru responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Trey was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

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