Casey Volkswagen Subaru

Smooth Car Buying Experience I leased a car from Casey Volkswagen 3 years ago and as my return data approached Trey Leggett was in touch and made the transition process into a new I leased a car from Casey Volkswagen 3 years ago and as my return data approached Trey Leggett was in touch and made the transition process into a new vehicle very easy. I now live out of state and Trey made sure to have cars on the lot that I may be interested in buying or leasing. I was leaning towards going to another Volkswagen dealership closer to where I live now but the customer service provided by Trey and the Casey Volkswagen Management team completely changed my mind. Highly recommend both Trey and Casey Volkswagen. More

Service on Subaru Forester Great overall experience with the Casey service department. T. Perkins was professional, knowledgeable, and courteous. The loaner car process was pa Great overall experience with the Casey service department. T. Perkins was professional, knowledgeable, and courteous. The loaner car process was painless and fast. The work performed was excellent and completed ahead of schedule. Great work! More

Very Positive Shopping Experience Our shopping experience at Casey Volkswagen was very informative. Our salesman, Trey Leggett, gave an excellent review of the current Touareg's featur Our shopping experience at Casey Volkswagen was very informative. Our salesman, Trey Leggett, gave an excellent review of the current Touareg's features. His knowledge of the vehicle was outstanding and he allowed me to set the pace of my car search. More

The Best in Hampton Roads I have many Subaru dealer choices here in Hampton Roads. I'd been disappointed by all of them until I brought my 2007 Outback across the water to Cas I have many Subaru dealer choices here in Hampton Roads. I'd been disappointed by all of them until I brought my 2007 Outback across the water to Casey Volkswagen Subaru. Back then John Reese was the best technician I had ever worked with. Our Outback had a unique problem that was difficult to diagnose and repair. John worked with Subaru engineers to find and fix the issue. John has moved behind the desk since that visit, but I continue to recommend Casey and John to friends and colleagues. More

Practice Quality Casey VW Service Department Two Stars – 1 for customer courtesy; 1 for customer pickup Minus - three stars for craftsmanship. Took my reliable Casey VW Service Department Two Stars – 1 for customer courtesy; 1 for customer pickup Minus - three stars for craftsmanship. Took my reliable 2009 VW Tiguan in for an inspection, annual maintenance check-up and repair as needed. Was told of a recall that would cost nothing. Was told it would take around three hours and offered a car. Came back at three hours. After six hours at the service center, drove home and the car stank of petro. Had the car towed back to Casey at their expense. With out a car for two days. Brought the car home. The same problem again…Petro smell to the point of making my wife and I sick. Casey towed it back again. Now, at two days later, no car and no prognosis. Oh, not to mention a $3,000 dollar oil leak repair last year only to bring it back with the discovery of an oil leak after driving it to the Outer Banks. They got us by the xxxxx because it is the closes VW repair in my area. Solution: get rid of the car and Casey VW Service Center. Von J. Roberts LTC (R) USARMY More

Best Subaru Service Team in Hampton Roads! The Casey Subaru team went the extra mile to take incredible care of me and my Outback! After a tough experience at a Norfolk Subaru dealer, my Servi The Casey Subaru team went the extra mile to take incredible care of me and my Outback! After a tough experience at a Norfolk Subaru dealer, my Service Advisor at Casey Subaru, John Reese, went above and beyond to put me at ease and ensure I felt confident in the repairs needed to get my Outback back on the road. John kept me fully updated on the status of my vehicle while it was in his care, took the time to explain the needed repairs, and helped me coordinate with Subaru of America on a claim! From the moment I walked in the door and was immediately greeted by friendly smiles from Tish and the whole Casey crew, I knew that this Service Team really cares about their customers. Thanks so much! Ya'll ROCK! More

A very positive car buying experience. After researching new cars, we decided to buy a new Subaru Outback. There were only two dealers in our area that had THE car we were looking for, Cas After researching new cars, we decided to buy a new Subaru Outback. There were only two dealers in our area that had THE car we were looking for, Casey being one of them. We were temporarily out of state but were able to communicate with sales personnel on line and by phone to narrow our choice of dealerships. Upon arrival at the dealership for our scheduled test drive, we were immediately met by Trey Leggett. He was extremely knowledgeable about the Outback and answered all our questions. Without any pressure, he took the stress out of car buying. He treated us like friends instead of clients. This was a very positive car buying experience. More

Purchase of a new car for my wife absolutely the best experience. Trey Legget provided showed great customer service, taking the time to answer all my and my wife's questions. Worked w absolutely the best experience. Trey Legget provided showed great customer service, taking the time to answer all my and my wife's questions. Worked with us to get the best deal possible. We will be back. More

New vehicle purchase It was a pleasure working with Cameron. He was able to provide us with the right vehicle at the right price by honoring USAA car being service member It was a pleasure working with Cameron. He was able to provide us with the right vehicle at the right price by honoring USAA car being service member quote. He worked with us to resolve minor quality related issues with the car. We're extremely satisfied with the corrective action taken by him and Casey. More

Awesome Cameron went above and beyond to fit my needs. He was patient and took the time to answer my questions and listen to my concerns without judgement. In Cameron went above and beyond to fit my needs. He was patient and took the time to answer my questions and listen to my concerns without judgement. In the end, Cameron made me an offer I could not refuse. I could not be happier with my purchase of a new Subaru! I would also like to mention Paul who was very honest about my options in financing my new purchase. Paul eased my anxieties and also went above an beyond to ensure I was leaving the dealership satisfied. Highly recommend Cameron, Paul, and the Casey Volkswagen Subaru staff to take care of your car buying needs. More