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Casey Volkswagen Subaru

Newport News, VA

3.8
565 Reviews
Casey Subaru - New Subaru & Used Car Dealer in Newport News, VA - Serving Norfolk VA, Hampton VA and the Virginia Peninsula. Our extensive inventory of Subaru models in Newport News include the all-new Forester and WRX, as well as the Crosstrek, Impreza, WRX STI, BRZ, Legacy & Ascent. Our large inventory and pleasant atmosphere make us the leading Subaru dealership in the Hampton Roads area.
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783 J Clyde Morris Blvd

Newport News, VA

23606

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Showing 565 reviews

December 13, 2017

Excellent Service I brought my 2014 Forester in for its 45,000 mile service and new tires. As usual, John Reese did I great job providing advice and arranging for our s More

by DannyBoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Reese
Dec 14, 2017 -

Casey Volkswagen Subaru responded

Thank you for sharing your experience here at Casey VW-Subaru! We're glad our team could provide you with service worth your time. John and the rest of us will build upon our service thanks to your feedback! Have a great day!

November 20, 2017

Great Customer Service I can't express how grateful I am for the guys at Casey VW!! I was leaving work for the night when I noticed my head light had gone out. I was right More

by krussell1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Liggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2017 -

Casey Volkswagen Subaru responded

Thank you for the kind words! We appreciate the time you took to leave us a review and we appreciate you as a customer. Your feedback is helpful in making us better as a dealership and we plan on using to better the experience of all our customers. Please feel free to come back for any of your automotive needs and we hope you have a great day!

November 16, 2017

DONT GO ANYWHERE ELSE I BOUGHT a VW 2008 GTI New and it has never been anywhere but Casey VW for service They know my car inside and out .Fair price for top Quality serv More

by RCNGRM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Liggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : VW TECHS, AND MECHANICS, CAR RENTAL PERSONNEL, AND EMPLOYEES THAT CHECK YOUR CAR IN FOR SERVICE
Nov 16, 2017 -

Casey Volkswagen Subaru responded

hank you for your review! We appreciate the time took to leave us a review and we appreciate you as a customer. Your feedback is helpful in making us better as a dealership and we plan on using it to better the experience of our customers. Please feel free to come back for any of your automotive needs and we hope you have a great day!

November 14, 2017

Honest, friendly all around good service. I initially started visiting for convenience, and I've been going back every since whether for servicing my VW or my Chevy the experience has always b More

by steelworka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tish Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2017 -

Casey Volkswagen Subaru responded

Thank you for the rating! We appreciate the time you took to leave us a review and we appreciate you as a customer. Your feedback is helpful in making us better as a dealership and we plan on using it to better the experience of all our customers. please feel free to come back for any of your automotive needs and we hope you have a great day!

November 10, 2017

Volkswagen Serivice I adore all the guys in the Casey Volkswagen service dept. They are always so nice, and every one of them is always so willing to help. They always More

by krussell1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Liggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2017 -

Casey Volkswagen Subaru responded

Thank you for your review! We appreciate the time you took to leave us a review and we appreciate you as a customer. Please feel free to come back for any of your automotive needs and we hope you have a great day!

November 03, 2017

Awesome We started off with Cameron, and he is awesome. Very friendly and tried his hardest to get me what I was looking for. We found a Honda at another lot More

by Oliviahw789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Leak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Leggett
Nov 03, 2017 -

Casey Volkswagen Subaru responded

Thank you for the review! We're very pleased to know that Trey and Cameron were able to make your experience with us pleasant! Customers are our main priority and your feedback is helpful in making us better as a dealership. Please feel free to come back for any of your automotive needs and we hope you have a great day! Thanks Jay Malone G.M.

October 31, 2017

Attentive and knowledgeable service Having purchased a diesel VW Beetle (that I love!) right before the recall and issues, I was very concerned about my options initially... however, the More

by SallyBlue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Liggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2017 -

Casey Volkswagen Subaru responded

Thank you for your review! We appreciate the time you took to leave us a review and we appreciate you as a customer. We couldn’t be happier that Mike is able to provided you with a great experience. Above all else, providing excellent customer service is our main goal and we hope you continue to come back for your automotive needs. Have a wonderful day!

October 23, 2017

2018 VW Atlas Great customer service. The team jumped through hoops to get me the deal I was looking for, and not have to settle for less than what I was trying to More

by Batbryan12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Crotsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Leggett
Oct 23, 2017 -

Casey Volkswagen Subaru responded

Thank you for your review! We appreciate the time you took to leave us a review and we appreciate you as a customer. Your feedback is helpful in making us better as a dealership and we hope you continue to come back for your automotive needs. Have a wonderful day!

September 30, 2017

Great Service I brought my CC in for a recall. As usual, Mike Liggins was overseeing this service. Over the years I've come to trust Mike with our VW's. Overall, More

by EdsCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Liggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2017 -

Casey Volkswagen Subaru responded

Thank you for your review! We are glad to know that you enjoyed your experience and that you felt we deserved such a great rating. Excellent customer service is our top priority and we hope you continue to come back for your automotive needs. Thank you for your time and have a great day!

September 20, 2017

Excellent Customer Service Just wanted to say thanks again to Mike Liggins at Casey VW service for always going out of his way to make sure that my 2010 VW Jetta TDI and 2017 Je More

by coreyproduce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Liggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2017 -

Casey Volkswagen Subaru responded

Thank you for your review. We understand that servicing your vehicle can be a stressful endeavor, and if we are able to provide customer service that would lessen some of that stress, then we are on the right track. Mike Liggins, and all of our staff, believe in providing personalized service! We look forward to another opportunity to work with you at our location for any of your vehicle needs, have a great day!

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