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Casey Volkswagen Subaru

Newport News, VA

3.8
565 Reviews
Casey Subaru - New Subaru & Used Car Dealer in Newport News, VA - Serving Norfolk VA, Hampton VA and the Virginia Peninsula. Our extensive inventory of Subaru models in Newport News include the all-new Forester and WRX, as well as the Crosstrek, Impreza, WRX STI, BRZ, Legacy & Ascent. Our large inventory and pleasant atmosphere make us the leading Subaru dealership in the Hampton Roads area.
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783 J Clyde Morris Blvd

Newport News, VA

23606

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Showing 565 reviews

August 30, 2018

Service call Took my 2011 Outback in for the 127,500 mile service. Tish was the service consultant. rapid input processing, took a little over three hours (oil & f More

by Aerokats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tish Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2018 -

Casey Volkswagen Subaru responded

Thanks for this great review! We are glad Tish kept you informed during your visit and was able to get your car taken care of! We look forward to working with you again, have a wonderful day!

August 21, 2018

Purchase of vehicle for college student We walked in with Nathan and enjoyed the entire process! He was great answering all of our questions and helping us through the buying process. The de More

by DMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Leggett, Scott Stinebaugh
Sep 05, 2018 -

Casey Volkswagen Subaru responded

Thanks for taking the time to leave us a review! We are glad you were able to go through the process without feeling pressured, we aim to provide that experience to all of our customers. We look forward to working with you again!

August 06, 2018

Great experience!! So I was frustrated becai havd been turned down by other dealers. But as soon as I went to Casey I was approved on my own!!!! More

by Alethia18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Leggett
Sep 05, 2018 -

Casey Volkswagen Subaru responded

Congratulations on your new vehicle! We are so glad Trey and the managers helped get you into a new vehicle! We look forward to working with you again in the future!!

July 23, 2018

30,000 mike maintance First off I got my car washed with a coupon. Let’s just say it looked almost exactly how it went in with but it had finger prints on the hood and door More

by Jren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ed Colton
Sep 06, 2018 -

Casey Volkswagen Subaru responded

Thank you for your recent visit to Casey Subaru. I am so sorry to hear your experience was less than satisfactory. I would like to offer you a free detail package to use at your convenience. Please contact me at (757) 988-1229 if you have any further questions or concerns! – Service Manager, Ed Colton

July 14, 2018

Good experience overall Trey Leggett assisted us in selling our car and purchasing another. He was extremely professional and took his time showing us multiple cars and wasn’ More

by Anonymous 285
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Burley , Trey Leggett
June 14, 2018

Tyriq Crawford Made our car buying experience very Smooth We had traveled over 4 hours to the dealership and he made it worthwhile. He expressed great care and k More

by Shaeen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyriq Crawford
June 09, 2018

Nate was great! Nate and his crew were awesome. Shopping around for a car can be fun and a little stressful at times with trying to make the best decision. I must say More

by MzFab85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Mayfield
June 05, 2018

Great Experience Very helpful team and patient with me duringy decision and purchase. They gave me time to make the right decision and let me test drive more than once More

by Fryman5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Golden
June 03, 2018

Very good service along with professionalism Nate was excellent, even after it appeared that I would not be able to purchase a car and I left The dealership. Nathan called me back apparently he More

by Lrhone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2018

Low Pressure - Tons of Fun Dealership Completely satisfied with my transaction at Casey Subaru. Nathan Taylor's low pressure and personable approach certainly made the purchasing process More

by BrianT123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Moats
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