Casey Volkswagen Subaru
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Service call Took my 2011 Outback in for the 127,500 mile service. Tish was the service consultant. rapid input processing, took a little over three hours (oil & f Took my 2011 Outback in for the 127,500 mile service. Tish was the service consultant. rapid input processing, took a little over three hours (oil & filter change, tire rotation and balancing, state inspection and safety checks), despite a busy morning in the service department. More
Purchase of vehicle for college student We walked in with Nathan and enjoyed the entire process! He was great answering all of our questions and helping us through the buying process. The de We walked in with Nathan and enjoyed the entire process! He was great answering all of our questions and helping us through the buying process. The dealership allowed us to take our time to make the decision without us feeling pressured at all. More
Great experience!! So I was frustrated becai havd been turned down by other dealers. But as soon as I went to Casey I was approved on my own!!!! So I was frustrated becai havd been turned down by other dealers. But as soon as I went to Casey I was approved on my own!!!! More
30,000 mike maintance First off I got my car washed with a coupon. Let’s just say it looked almost exactly how it went in with but it had finger prints on the hood and door First off I got my car washed with a coupon. Let’s just say it looked almost exactly how it went in with but it had finger prints on the hood and doors that were grease covered!! Then the maintenance wasn’t bad they had it done in about 6 hours and had a really good check sheet with all the stats of the car like tread thickness and break pad thickness. So decent besides the car was now I have to wash it again. More
Good experience overall Trey Leggett assisted us in selling our car and purchasing another. He was extremely professional and took his time showing us multiple cars and wasn’ Trey Leggett assisted us in selling our car and purchasing another. He was extremely professional and took his time showing us multiple cars and wasn’t pushy at all. He didn’t get frustrated with us for ending up wanting to look at used cars instead of new ones, and he was always very polite. I appreciate the time he took with us and even going the extra mile to do some additional detailing of our car himself, and for staying until we finished with the finance department to congratulate us on our purchase. Overall, I would recommend Trey to anyone looking into purchasing a vehicle from this location. As a side note, we didn’t personally work with this particular gentleman named James Burley, but he was very unprofessional in the store in front of the customers. He made the environment an unwelcoming one when you walked in by rolling his eyes like he was irritated when people came through the door. He would criticize his salesmen in front of the customers, and was extremely loud about it which to me was unprofessional and not a good environment. We preferred to wait outside so we didn’t have to listen to him be rude anymore to others working there. More
Tyriq Crawford Made our car buying experience very Smooth We had traveled over 4 hours to the dealership and he made it worthwhile. He expressed great care and k Made our car buying experience very Smooth We had traveled over 4 hours to the dealership and he made it worthwhile. He expressed great care and knowledge about the vehicle he went above and beyond to make sure we would satisfied with our purchase. More
Nate was great! Nate and his crew were awesome. Shopping around for a car can be fun and a little stressful at times with trying to make the best decision. I must say Nate and his crew were awesome. Shopping around for a car can be fun and a little stressful at times with trying to make the best decision. I must say with the help from Nathan and my mom on the side made my shopping a lot less stressful. I recommend this dealer to anyone in need of a new vehicle. Be sure to ask for Nathan. More
Great Experience Very helpful team and patient with me duringy decision and purchase. They gave me time to make the right decision and let me test drive more than once Very helpful team and patient with me duringy decision and purchase. They gave me time to make the right decision and let me test drive more than once to make sure I was comfortable with my purchase. More
Very good service along with professionalism Nate was excellent, even after it appeared that I would not be able to purchase a car and I left The dealership. Nathan called me back apparently he Nate was excellent, even after it appeared that I would not be able to purchase a car and I left The dealership. Nathan called me back apparently he had not given up on me and continue to search for a vehicle that I may be able to purchase as well suits my personality. Nathan also call me the next day with the good news that I was able to get the car that I wanted. I had had problems in the past with the service department to the point where I had never returned to Casey but the sales experience was excellent . Everyone involved with helping me that day and the day I returned was excellent I cannot remember everyone’s name The gentleman that gave me the keys the day I came to pick up my car helped me with every aspect of the car very good service More
Low Pressure - Tons of Fun Dealership Completely satisfied with my transaction at Casey Subaru. Nathan Taylor's low pressure and personable approach certainly made the purchasing process Completely satisfied with my transaction at Casey Subaru. Nathan Taylor's low pressure and personable approach certainly made the purchasing process easy. Coupled with Clayton Moats, the two presented the options and alternatives in a clear and concise manner. I most certainly will return to Casey Subaru for future purchases. Nathan represents Casey Volkswagen and Subaru well. More