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Casey Toyota

Williamsburg, VA

3.5
386 Reviews
Visit the state-of-the-art Toyota Scion dealership next to Great Wolf Lodge! 26 service bays, modern customer lounge, free Wi-Fi, courtesy car wash, paintless dent repair on site, and more! Huge selection of new Scion and Toyota cars, trucks & SUVs, plus all pre-owned makes and models that you are looking for! We also offer the Casey Carefree Guarantee - a 2 yr/200K limited warranty on every pre-owned vehicle we sell. This also includes oil changes and loaner vehicles. See salesperson for details.
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601 E. Rochambeau Dr.

Williamsburg, VA

23188

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Showing 386 reviews

April 16, 2014

Excellent service and sales We recently visited Casey Toyota for regular maintenance on my 2011 Camry, but after some consideration about our growing family, decided to email Ell More

by kmpcannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miles Casey
Apr 17, 2014 -

Casey Toyota responded

That's great to hear, Kelly! We're so happy that our staff took excellent care of you and took the time to help you find another vehicle that is better for your family. Thank you for choosing Casey to help you through the process and allowing us to provide you with the customer service you deserve. We are also glad that you had a smooth and pleasant experience and were able to drive home the same day in your new vehicle. We appreciate your continued business and hope to never let you down. See you next time!

April 15, 2014

Outstanding salesman Kevin was exceptional. Nothing was too much trouble. I was undecided over color schemes and I lost count of the number of different vehicles of differ More

by gaius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Reichert
Apr 16, 2014 -

Casey Toyota responded

We are proud to hear that Kevin was so helpful and knowledgeable during your car buying process! It's great that he helped you find the perfect vehicle and gave you all the time you needed to make such a big decision. We appreciate your recommendation and compliments of him and hope to see you again in the future!

April 13, 2014

Great People Michael smith was very patience and he was very understanding of my situation and he did everything so I could drive away with a car and I was very pl More

by Thanayi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 14, 2014 -

Casey Toyota responded

We are glad to hear that Michael and Erner worked with you to get you into the perfect vehicle at the right price! Thanks for choosing Casey Toyota and sharing your positive experience. We're proud to have given you such great customer service and a pleasant buying experience. Your kind words and recommendation are much appreciated. Enjoy your new vehicle and we hope to see you again in the future!

April 12, 2014

Best sales experience ever! I am the family member of a car dealer and have purchased over 20 cars in my life and have never had a more pleasant experience. More

by adt63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 14, 2014 -

Casey Toyota responded

That's what we like to hear! We are proud that you have had the best experience at Casey Toyota and that you chose to purchase from us. Thank you for you kind words and we hope to see you again in the future!

April 09, 2014

A great experience My husband and I made an appointment with Robert Hobbs to look at the new Highlander. It seemed much larger than our 06, and was not what we hoped More

by nailedit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 10, 2014 -

Casey Toyota responded

We are so glad Robert was able to pick up on your needs and help you find the right vehicle! It makes us proud that he took the time to listen and help you have such a good experience. We are happy to hear about your satisfaction with your new Venza and appreciate your kind words. Thank you for taking the time to share your experience and we hope to see you back in the future!

April 04, 2014

Casey Toyota was friendly and professional. Kevin was an awesome sales person. He convinced us of purchasing our first SUV. He was very professional and patient. I will recommend Kevin as the sales perso More

by torvicdlove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Reichert
Apr 07, 2014 -

Casey Toyota responded

Thank you for your kind words about Kevin and our dealership! We are proud to hear that he took such great care of you and provided you with such a good buying experience. Enjoy your new vehicle and we hope to see you again in the future!

April 02, 2014

New purchase Our sales rep, Miles Casey was very friendly and outgoing. He was very easy to work with and followed up when needed. He made purchasing a new vehicle More

by fharper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miles Casey
Apr 02, 2014 -

Casey Toyota responded

We are happy to hear that Miles made the car buying experience a hassle free one and could help you find the perfect vehicle! We appreciate your recommendation. Thank you for choosing Casey and we hope to see you back in the future!

April 01, 2014

Excellent The experience i had with Mike Smith was beyond average. Mike made sure to explain everything that my car would do and also helped to make sure i knew More

by Danaleigh89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 02, 2014 -

Casey Toyota responded

It's great that Mike shared his knowledge with you and made sure you were confident in the vehicle you purchased! We are glad that he provided you with a great car buying experience and we appreciate your recommendation. Please come back and see us for any other needs in the future!

March 31, 2014

Ellen Stilwell provided such a positive experience years ago with our first Toyota that we continue to return. Michael Smith helped us with this visit and was extremely knowledgeable, willing to answer all More

by reinbach4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 31, 2014 -

Casey Toyota responded

It's great to hear that we've been able to always consistently provide you with the customer service you expect and deserve! We are glad Ellen and Michael have earned your trust and that you continually come back to Casey Toyota. We are so happy you are enjoying your Highlander and that it's turning out to be the perfect vehicle for you and that your experience purchasing it was a satisfying one. Looking forward to working with you next time!

March 30, 2014

old school Traded in a 2010 toyota for a classic 1993 suburban with 52k mile on it!!! Miles Casey sold me the Toyota last year and worked out the deal on this o More

by HectorArroyo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miles Casey
Mar 31, 2014 -

Casey Toyota responded

It's great that Miles could work with you both times to get you what you needed! Thanks for choosing Casey Toyota and we hope to see you again in the future!

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