Casey Toyota

Sales representative Michael Smith We had been looking to add another larger car for about a year.We had read Michael Smith's reviews and decided to ask for him. This proved to be a gr We had been looking to add another larger car for about a year.We had read Michael Smith's reviews and decided to ask for him. This proved to be a great experience and we drove off in our new RAV 4. We returned the following morning and Michael helped us to set up and explain the Toyota Entune system. Thank you ! More

Best sales experience Great salesperson! Mike called me as soon as he found what I was looking for! And he was able to locate exactly what i was looking for. Best experienc Great salesperson! Mike called me as soon as he found what I was looking for! And he was able to locate exactly what i was looking for. Best experience ever! More

excellent experience My husband & I purchased a 2014 Toyota Tacoma from Miles Casey, he was very personable,professional, a pleasure to do business with! Miles has a great My husband & I purchased a 2014 Toyota Tacoma from Miles Casey, he was very personable,professional, a pleasure to do business with! Miles has a great personality that made our purchasing a vehicle experience pleasant. From our experience we would recommend Casey Toyota to anyone looking to purchase a new vehicle. I also own a 2005 Toyota solara convertible due to the great service we experienced at Casey I will. scheduling my needed service on my solara with them soon. We live in york county the drive is worth the trip! More

Buying my first Car! I just bought my first car from Michael Smith! Overall it was a great experience. Michael tracked down the car I wanted a slate gray toyota corolla LE I just bought my first car from Michael Smith! Overall it was a great experience. Michael tracked down the car I wanted a slate gray toyota corolla LE and got me the price the I wanted. He was very knowledgeable about the car and made my first car buying experience a positive one. He also got me out in time to get to the wedding I needed to go to that night and I was able to leave with car I bought that day. More

A+ to the service department! We stopped at this dealership for an emergency tire replacement on a family road trip. The service department went out of their way to help us repair We stopped at this dealership for an emergency tire replacement on a family road trip. The service department went out of their way to help us repair the vehicle quickly; because they did not have a loaner vehicle large enough to accommodate our family size, they worked overtime to get us on the road again. They were very reasonably priced and the whole dealership was friendly & patient towards us and our young children. We waited in a clean show room and were very comfortable. Katie Gilbert went out of her way to assist us in getting the repair done quickly. If we did not live over 1 hour away, we would use this dealership for all future auto maintenance & repairs. More

Overall great experience My wife and I have not purchased a new car in over 13 years because we hate the experience associated with buying a new car. Miles Casey was a fantast My wife and I have not purchased a new car in over 13 years because we hate the experience associated with buying a new car. Miles Casey was a fantastic salesman, a great help and made our sales experience an opportunity that we might actually want to do again! We just purchased a 2014 Toyota Prius V and have thoroughly enjoyed our new vehicle! More

Amazing Camry, Price and People! My husband and I could not be happier with our purchase of a 2014 Toyota Camry XLE! Mike Smith is so knowledgeable, helpful and personable making the My husband and I could not be happier with our purchase of a 2014 Toyota Camry XLE! Mike Smith is so knowledgeable, helpful and personable making the experience relaxing and enjoyable. We went in to the dealership with high expectations and we were not let down. Mike showed us the great selection of Camrys on the lot. He answered all of our questions and helped us to focus in on exactly the right vehicle for us! Ellen Stilwell and Rob Franklin assisted in the deal. Toyota offers a great product, but it's Casey Toyota's exceptional people that have made us loyal Toyota owners. More

Overall Fantastic Experiance Yesterday I took my FJ Cruiser into Casey Toyota for a routine service....this evening I just drove home in a new Tacoma. Everyone I encountered, fro Yesterday I took my FJ Cruiser into Casey Toyota for a routine service....this evening I just drove home in a new Tacoma. Everyone I encountered, from the service department, to the sales and financing staff I encountered a truly professional team dedicated to making my visit a satisfactory. I came in without an appointment to have my oil changed. Unfortunately I came in close to lunchtime and all the teams had a full schedule. Just when I thought I would be going back home, Loan Pham, the young lady at the service desk said she could fit my vehicle in. She reviewed my vehicles service record and notified me of two recalls on my FJ that I was unaware of. I dropped off my keys, and a few hours later, she called to tell me my vehicle was ready! After dropping off my vehicle for service, I walked the lot looking at the selection of Tacoma's. Here I met Kevin Reichart of the sales staff. Kevin was friendly, knowledgable and above all not pushy. He showed several new and used trucks and discussed trade in options. My wife and I returned several hours later, and after sitting down with Kevin a second time we decided to buy. Kevin and the team searched for just the right truck and this afternoon I received a call that they had found just what I was looking for. On top of that, Kevin made sure I received the best possible trade in value on my FJ. After walking me through the features on my new vehicle, I went in to complete the paperwork (always the least enjoyable part of car shopping). Fortunate for me, I had Ernie Hensel handling that particular portion of the afternoon. Ernie explained all of the various options available in an easy to understand manner. Normally when buying a new car I try and get through the paperwork portion as quickly as possible. To my own surprise, I found my wife and I sitting and talking with Ernie for quite some time. Again, a truly enjoyable experience. In closing, I would recommend Casey Toyota for anyone looking to buy a new or used vehicle, and for anyone looking to have their Toyota serviced. More

Awful service center I have a 2003 Toyota Corolla and my husband has a 2005 Toyota Tacoma. We started using Casey Toyota for servicing our vehicle in July 2010 once arriv I have a 2003 Toyota Corolla and my husband has a 2005 Toyota Tacoma. We started using Casey Toyota for servicing our vehicle in July 2010 once arriving from Connecticut. Within the last year it appears the service department has been going downhill. It started last July 2013 when I had my state inspection and it passed inspection with reports saying everything is good. I went for an oil change 3 months later and was told I needed 4 brakes and that all 4 brakes were bad. I asked how can that be when 3 months previously I was told the brakes were borderline at the time in inspection. That makes no since because I have the Multi Point Inspection Sheet putting my brakes in the green area which means they are good. I don't drive the Corolla a lot because it is my second car, so it sits a lot. The next problem, The check engine light came on in my Corolla in January 2014 and I went to Casey Toyota service department and they said I needed a Catalytic Converter and I cannot drive the car and it will cost $2,100 and that is with a discount. I then got on my cell phone and called another mechanic and he said the converter only cost $945.00. I left Casey Toyota in spite of their telling me I cannot drive the car and drove it to another mechanic for a second opinion. The mechanic put my car up on the lift and said the converter is loose but I can still drive it for a couple of months with no problem. Well he was correct I drove the Corolla for 3 more months and he put in a new catalytic converter for $905.00 which was a big difference from Casey Toyota's service departments price. I will stop here because I can go on and on but it is pointless. I no longer go to Casey Toyota Service department. More

Great Service and Fantastic Service Advisor I have received exceptional service for my 2010 Prius for almost five years and give special credit to Katie Gilbert, a fantastic service advisor, who I have received exceptional service for my 2010 Prius for almost five years and give special credit to Katie Gilbert, a fantastic service advisor, who has promptly provided what was needed. She is technically knowlegeable and shows a friendly, caring spirit whenever I visit. Thanks to all of you who provide superb Toyota service. More