Casey Toyota

A great experience I brought my Lexus RX to Casey for service. Mike Smith was my service contact. I found him to be professional, friendly, and he treated me as if I w I brought my Lexus RX to Casey for service. Mike Smith was my service contact. I found him to be professional, friendly, and he treated me as if I was his only customer. I brought the vehicle in for service I thought I needed, but Mike said he would have the vehicle checked to see if I really needed the repairs. To my surprise and satisfaction the repairs were not needed, saving me quite a bit of money. He has earned my trust and future business. More

Excellent service with integrity Casey Toyota and Michael Smith took care of my van through a costly and long repair. This group is trustworthy and fair, and Michael gives service wit Casey Toyota and Michael Smith took care of my van through a costly and long repair. This group is trustworthy and fair, and Michael gives service with integrity, energy, timeliness and care. Great group! More

Best car service ever! Paul Dills, the manager, dealt with the issues on my car swiftly and professionally. Mike Smith, the tech. had the same attitude. Both gentleman wa Paul Dills, the manager, dealt with the issues on my car swiftly and professionally. Mike Smith, the tech. had the same attitude. Both gentleman wanted nothing more than to make sure I was completely satisfied with the work that was done. They explained the work situation to me in detail. I am extremely fussy about taking good care of my car.......and so were they! How great is that!! More

Friendly and Efficient Mike was very attentive and wanted to make sure that my questions were answered to my satisfaction. He went the extra mile by having the maintenance w Mike was very attentive and wanted to make sure that my questions were answered to my satisfaction. He went the extra mile by having the maintenance worker, George Hershey, talk to me and explain about issues I was having. Both were very knowledgeable and efficient in helping resolve my issues. More

Ideal Car Buying Experience I recently purchased a vehicle at Casey Toyota and was thoroughly impressed with the customer service from both Zach and Carlos. Both listened to me a I recently purchased a vehicle at Casey Toyota and was thoroughly impressed with the customer service from both Zach and Carlos. Both listened to me and neither one pushed me into making a decision, which has never happened when I have purchased a car. I would highly recommend Zach, Carlos and the Casey team to anyone looking for a new or used vehicle. They were just as excited as I was and that made all of the difference in my eyes. More

Amazing! Miles was an amazing sales rep! Never went out of my price range and was so sweet! Buying my first car i had no idea what i was walking into..but Mile Miles was an amazing sales rep! Never went out of my price range and was so sweet! Buying my first car i had no idea what i was walking into..but Miles and the Casey team made it so easy and never went over my budget! I will always buy my vehicles from there from now on.. and i will recommend them to everyone I know. Good job fellas! More

Excellent Customer Service Team I recently brought in my car for a standard oil change & tire rotation. I waited while they did the work. Beautiful facility. Prompt service - they I recently brought in my car for a standard oil change & tire rotation. I waited while they did the work. Beautiful facility. Prompt service - they did forget to put the glove compartment back after checking my filters, which caused some issues. However, Mike brought the car back in and took care of the issue and treated me like a 5 star VIP customer. I felt very well taken care of. Mike & his team go above & beyond in customer service. More

People make the facility I hadn’t purchase a new car in 16 years (Toyota Tacoma) and if I’d have known how easy it was going to be at Casey Toyota I sure would have done it so I hadn’t purchase a new car in 16 years (Toyota Tacoma) and if I’d have known how easy it was going to be at Casey Toyota I sure would have done it sooner. From the moment my wife and I stepped out of the car and met Christine Kartchner are buying experience at Casey turned special as she and along with Luis Trevino answered all our questions and guided us through the buying process without a single issues. We never felt rushed or pressured and had nothing but pleasant experiences working with both of them as well as every staff member we met along the way. I am happy to inform you that I am more than pleased with my Rav4 and am looking forward to continuing my relationship with Casey Toyota Williamsburg. Again thanks to Christine and Luis for making are buying experience special and I will definitely be steering my Grandson your way in the future. Mark & Ruth M More

Thank You Casey TEAM!!!! I was recently on vacation in Williamsburg. My check engine light came on during my stay. It was actually the first day of my vacation. I was very con I was recently on vacation in Williamsburg. My check engine light came on during my stay. It was actually the first day of my vacation. I was very concern because I wasn't sure what I was going to do. I searched the internet and found Casey Toyota. I called an was asked to call again the morning when the service department opened. I was given an afternoon appointment. The people who greeted me and took care of the check engine light were very responsive to my issue. They treated me and my car as if I bought my car from the dealership. What could have been a very stressful vacation turned out to be the pleasant time that one could have especially when you are away from home. Thank you for your professionalism. More

Easy, professional and comprehensive service My appointment went smoothly from start to finish. I felt like my concerns were listened to, addressed and the service team went above and beyond thei My appointment went smoothly from start to finish. I felt like my concerns were listened to, addressed and the service team went above and beyond their expected duties. I will be returning for future service. Thanks Mike for looking after me and my FR-S. More