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Casey Toyota

Williamsburg, VA

3.6
390 Reviews
Visit the state-of-the-art Toyota Scion dealership next to Great Wolf Lodge! 26 service bays, modern customer lounge, free Wi-Fi, courtesy car wash, paintless dent repair on site, and more! Huge selection of new Scion and Toyota cars, trucks & SUVs, plus all pre-owned makes and models that you are looking for! We also offer the Casey Carefree Guarantee - a 2 yr/200K limited warranty on every pre-owned vehicle we sell. This also includes oil changes and loaner vehicles. See salesperson for details.
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601 E. Rochambeau Dr.

Williamsburg, VA

23188

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Showing 390 reviews

October 21, 2018

Our 2019 Camry The Wife's 2007 Toyota Highlander Sport turned over 1006,000 miles and was still going strong. Since we've had it we have put tires as necessary on i More

by Cwboyfn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Badara Sow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lowey, Mark Turner
October 01, 2018

The best experience at a dealership you could ask for! Badara was the first employee I ran into at the dealership. I was just looking at the 2018 Tundra Crewmax Off-road when he came out with the keys and More

by pmcandrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Badara Sow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Hensel, Ron Smith , Mark Turner, John Householder, Jessie Gauthier
September 27, 2018

Great Dealership I couldn't have asked for a better experience. They had the vehicle I wanted. The pricing was fair and the whole team made it a great experience. More

by Lazlo Toth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Hensel, Ron Smith , David Gabris
September 20, 2018

Consistently excellent customer service Have had my car serviced here every 5,000 miles since I bought it here in 2009. I recently hit the 210,000 mark and as always, received excellent cus More

by GFG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Casey Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2018

Rob Franklin is Awesome! Rob Franklin just sold my daughter her first car and his customer service was top notch. I had no doubt it would be because he sold me a Jeep 8 yrs ag More

by RickM911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Hensel
September 14, 2018

Very enjoyable car buying experience! We were greeted by Mark upon our arrival and he showed us exactly what we were looking for. During the test drive he was able to give information abou More

by Momofjcj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles Casey, Mark Turner
September 05, 2018

Excellent buying experience John Ogden happened to be the sales rep on duty when I visited Casey Toyota. I'd never met him before, or been to this dealership. Took a brief test d More

by Vince Wilson
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Ogden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Hensel, Lexis Hall, David Lowey, David Gabris
August 04, 2018

Honest Dealership I purchase a lot of vehicles and other equipment. It’s getting very hard to find honest companies to deal with. I live an hour plus from Casey. I’d More

by Bo McConnell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Casey, Mark Turner, David Gabris
July 05, 2018

Enjoyable, hassle-free, productive We visited Casey in Williamsburg for a specific vehicle in mind that we saw listed on line. When we arrived we were greeted by the nicest young sales More

by JMUduke88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Householder
Jul 06, 2018 -

Casey Toyota responded

Sara and Tom, Thank you for the great review! I am glad to hear you experience with John was excellent and you're happy with your Honda Pilot. Your feedback is important to us and helps us reach our goal of 100% customer satisfaction. Please feel free to give me a call if you ever need anything. Ron Smith Casey Toyota General Manager 757-259-1000

June 06, 2018

One amazing dealership All 7 of us drive Toyota’s, and in my 43 years in the area, Casey constantly impresses me. They have given us great vehicles at good prices with fabul More

by William W Owen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Casey Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene, Lexis Hall
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