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Casey Toyota

Williamsburg, VA

3.6
390 Reviews
Visit the state-of-the-art Toyota Scion dealership next to Great Wolf Lodge! 26 service bays, modern customer lounge, free Wi-Fi, courtesy car wash, paintless dent repair on site, and more! Huge selection of new Scion and Toyota cars, trucks & SUVs, plus all pre-owned makes and models that you are looking for! We also offer the Casey Carefree Guarantee - a 2 yr/200K limited warranty on every pre-owned vehicle we sell. This also includes oil changes and loaner vehicles. See salesperson for details.
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601 E. Rochambeau Dr.

Williamsburg, VA

23188

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Showing 390 reviews

January 19, 2019

Top notch and Professional High level of customer service at my 60,0000 mi. service. Service Advisor Lexis Hall is knowledgeable and offers good suggestions and good communicati More

by Andre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexis Hall
January 18, 2019

Jonathan Pulley Jonathan is an excellent salesman. He found the RAV4 I wanted. There was NO pressure. He respected my budget and is a man of his word. More

by Dunlap
Recommend Dealer
Yes
Employees Worked With
Jonathan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2019

Great Customer Service! David Lowey fixed a difficult problem in very short order. Also had assistance from 3 Service people and 2 other salespeople. A great team overall! More

by Judy1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lowey, John Householder
January 04, 2019

Great at making everyone happy! We loved working with Mark Kennedy. He was a no pressure salesman with a great personality and very easy to communicate with. He answered all of our More

by Chaserudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2018

They always go out of their way for their customers. I bought my truck at Casey for a great price. The service department is amazing. The salesman John Householder is always good about making sure things More

by Todd Bradley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Householder
November 18, 2018

Wonderful Experience Rob Franklin was great! Very personable. We came in about an hour before closing. He was very patient, kind, and accommodating when it came to what we More

by Ollie14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Casey
November 06, 2018

Badara Sow Badara made me buying my first car experience wonderful . He was very focused and attentive to my wants and needs . He also made sure the process was More

by ad1282
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Badara Sow
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2018

John Householder was phenomenal. He was very professional and knowledgeable, and when I was unsure if I wanted to purchase a brand new car he was there to guide me. More

by Missy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny. , John Householder
October 25, 2018

Excellent service went far above and beyond! John was excellent he made buying my Rav 4 as close to painless as you could get! He worked around my busy schedule and got me the best deal possible. More

by CindyJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Householder
October 24, 2018

First time buyer.. My rating is based on the excellent service I was provided. Jonathan was extremely helpful in helping me choose the car I thought was right for me. More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Hensel, Ron Smith , Kait Morrow
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