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Casey Toyota
Williamsburg, VA
385 Reviews
Visit the state-of-the-art Toyota Scion dealership next to Great Wolf Lodge! 26 service bays, modern customer lounge, free Wi-Fi, courtesy car wash, paintless dent repair on site, and more! Huge selection of new Scion and Toyota cars, trucks & SUVs, plus all pre-owned makes and models that you are looking for! We also offer the Casey Carefree Guarantee - a 2 yr/200K limited warranty on every pre-owned vehicle we sell. This also includes oil changes and loaner vehicles. See salesperson for details.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 385 reviews
June 28, 2019
Excellent service Excellent experience! My wife and I really enjoyed how polite, happy and stress free the dealership was. We live in Gloucester and totally forgot that Excellent experience! My wife and I really enjoyed how polite, happy and stress free the dealership was. We live in Gloucester and totally forgot that we needed $2 for the toll and our sales rep Robert Franklin was kind enough to give it to us. It's hard to find people or businesses that go that far to help. Truly felt comfortable working with him. More
by Jack F
Employees Worked With
Helpful June 25, 2019
Great service We used to only buy cars from carmax. Lisa found us 2 cars. We love both of them. She was patient with our very picky taste. When I am ready for a ne We used to only buy cars from carmax. Lisa found us 2 cars. We love both of them. She was patient with our very picky taste. When I am ready for a new car, we will go see Lisa More
by Terri
Employees Worked With
Lisa DeVore
June 25, 2019
Great Experience My wife and I worked with Lisa DeVore. She was fantastic, answered all of our questions. Offered alternative options to the vehicles we were conside My wife and I worked with Lisa DeVore. She was fantastic, answered all of our questions. Offered alternative options to the vehicles we were considering. There was never any pressure to make a sale and Lisa spent 5 hours with us just test driving vehicles. Once we made up our mind, Lisa and Danny in finance had us out the door in under 2 hours with our new Camry. You guys made this an enjoyable experience. More
by Richsvm
Employees Worked With
Danny in Finance, Lisa DeVore
June 24, 2019
Easy Casey I bought at Casey Toyota because they treated me great for service on my now old Toyota. If the service isn’t good, there’s no reason to buy. Casey’ I bought at Casey Toyota because they treated me great for service on my now old Toyota. If the service isn’t good, there’s no reason to buy. Casey’s service is the best I’ve ever had, and I’m retired now so you know I’ve had many experiences in my life. Just one note of advice: regardless of who you buy from always do your research and go in prepared. More
by Mikemayer77
Employees Worked With
Lisa DeVore
June 15, 2019
Wonderful first car buying experience! Lisa was incredibly helpful and patient with me as I drove and bought my first car. She was friendly and understanding as we negotiated payments, and Lisa was incredibly helpful and patient with me as I drove and bought my first car. She was friendly and understanding as we negotiated payments, and I never felt pushed or swayed into an uncomfortable deal. I would highly recommend her and Casey Toyota to anyone interested in purchasing a new or used vehicle. Lisa, thank you so much! More
by K_Staskin
Employees Worked With
Miles Casey, Lisa DeVore
June 14, 2019
Five star experience! Lisa is awesome! Very friendly, knowledgeable, and not pushy at all! We felt very comfortable working with her and will highly recommend her to all ou Lisa is awesome! Very friendly, knowledgeable, and not pushy at all! We felt very comfortable working with her and will highly recommend her to all our friends! More
by OneHappyCustomer
Employees Worked With
Lisa DeVore
June 14, 2019
Returned every call or text Lisa did a very good job selling us a GTI she returned every call and text had the car ready when we got time to see it and most of all she did not pu Lisa did a very good job selling us a GTI she returned every call and text had the car ready when we got time to see it and most of all she did not push us or call us to much you cant tell she is new to car sales great job More
by Bwaltrip
Employees Worked With
Lisa DeVore, James Martin
June 11, 2019
Customer Service Like No Other!! From the moment we stepped on the lot (actually before we even got there-on the phone) to the moment we left, we received the best customer service fr From the moment we stepped on the lot (actually before we even got there-on the phone) to the moment we left, we received the best customer service from each and every team member we came in contact with. Our salesperson Mark Kennedy is amazing. He has the best attitude and personality we have come across in the purchasing process. Anyone looking for a vehicle should go see this team; they really do take pride in their business. More
by reesiecup2005
June 11, 2019
Top Quality Sales & Service I have purchased two cars from Casey. Both times the staff have been very friendly and helpful. Miles is great at finding the right car for you with t I have purchased two cars from Casey. Both times the staff have been very friendly and helpful. Miles is great at finding the right car for you with the best price around! Highly recommend! More
by MerShir
Employees Worked With
Miles Casey, John Householder
June 10, 2019
Very Nice and kind folks who listen We traded a RAV4 for Jeep they give us a great deal on trade and sale . We told what we wanted To spend and they came though. We traded a RAV4 for Jeep they give us a great deal on trade and sale . We told what we wanted To spend and they came though. More
by Mloanoo1
Employees Worked With
Miles Casey, Lanny Phillips, Lisa DeVore
