Back

Casey Honda - Service Center

Newport News, VA

not yet
rated
453 Reviews

453 Reviews of Casey Honda - Service Center

Sort by
September 13, 2015

Pax tire balance corrected We recently purchased four run-flat, PAX tires for my wife's van, prior to her trip from Yorktown to Woodbridge. Once on the interstate, my wife real More

by carcop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
August 31, 2015

Excellent service. I have received consistent excellent service from Casey Honda of Newport News, Va. I've used their service for about a year, through five or six occa More

by donbstuart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
August 29, 2015

quick I was in and out in less than an hour just as they said I would. Nice, clean facility and friendly workers. Easy to make an appointment online. More

by busymom
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine Gilbert
August 27, 2015

great This was my second visit (driving from Norfolk) for regular service - it again went great , Mr Matol was very helpful, informative , very pleasant, More

by GG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
August 27, 2015

I've been coming here for 8 years I've been coming to Casey Honda for over 8 years because they provide excellent service and take the time to explain their work in a caring and candid More

by tafassanella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Aug 28, 2015 -

Casey Honda responded

Thank you for you kind words! You are absolutely right, our entire staff is dedicated to building strong and lasting relationships with our customers. To us, you are family, and we will do everything we can to make sure our family members are always completely safe and satisfied. We truly appreciate your continued business. We always look forward to working with you again in the future!

August 27, 2015

Thank you Collette excellent service Collette Stevens is a great asset to your dealership. My husband and I have had Honda’s for many years and have received good service. With Collett More

by steveshariwelch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Aug 28, 2015 -

Casey Honda responded

You are very welcome, Shari! We are very pleased to hear Collette went out of her way to make sure that you and your husband received nothing short of the excellent service you deserved. Our dedicated service team take great pride in being able to thoroughly explain issues as well making sure our customers know they are in excellent hands whenever they visit Casey Honda. We truly appreciate your business. Please let us know if there is anything else you need!

August 26, 2015

outstanding service! Don took the time to get my vehicle serviced and broke down all the details and got my vehicle scheduled for a follow up to replace a part that was ne More

by cmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Aug 28, 2015 -

Casey Honda responded

You are quite welcome! It is wonderful to hear Don went well above and beyond the call of duty to not only make sure your vehicle was serviced properly, but also spent the extra to make sure your vehicle was back on the road in the same day. Don and the rest of our service team take great pride in bringing our customers a higher standard of service that simply cannot be matched. Thank you for your business. We look forward to working with you again in the future!

August 24, 2015

Tire pressure light issue on new fit Don was great! Timely, clearly wanting to get the issue fixed/addressed. This is my second Fit from Casey and I came back because I love the brand and More

by Timetvlr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Don Matol
Aug 28, 2015 -

Casey Honda responded

That is great to hear! We are glad Don provided you with nothing short of the excellent service you deserve. Don and the rest of our team work tirelessly to make sure our customers' vehicles' issues are always taken care of before they drive our of our service center. Customer safety and satisfaction are our top priorities here at Casey Honda, and we are happy to hear that we able to deliver. Thank you so much for your business. Please do not hesitate to let us know if there is anything more we can do for you!

August 22, 2015

Great service department. I was very glad that I bought my 2013 Accord Sport from Casey Honda. Since then I have learned that the service department is unbelievable. Fast, cour More

by baydave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine Gilbert
Aug 28, 2015 -

Casey Honda responded

That is wonderful to hear, Dave! We like to think our sales and service teams go hand-in-hand when it comes to providing our customers with fast, courteous and helpful service. It is simply the Casey way. Thank you so much for your continued business, Dave. Please let us know if there is anything more we can do for you. Come again soon!

August 22, 2015

Very positive experience First off, I almost never take the time to write this type of review, but I felt that I absolutely must in this case. We came in because of a factory More

by HondaLifer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Aug 28, 2015 -

Casey Honda responded

Thank you so much for your taking the time out of your day to share your great feedback! We are very happy to hear Collette was able to make sure your visits to our service center were quick, effective and left you completely satisfied. Isn't it great to know that you always have a place to come to whenever you want excellent service that will always take care of you, and your vehicle, the way you deserve? We like to think so. We truly appreciate your business and recommendations. We are looking forward to working with you again in the future!

...
41
...