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Casey Honda - Service Center

Newport News, VA

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453 Reviews

453 Reviews of Casey Honda - Service Center

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October 02, 2015

Consistently Positive Experience We have consistently had positive experiences with the Casey Honda Service Center. Don Matol has assisted us with the majority of those visits and he More

by jb61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Oct 14, 2015 -

Casey Honda responded

Thank you so much for your great feedback! It is wonderful Don always takes such great care of you and your vehicle whenever you visit our dealership. We do our very best to make sure our customers fully understand the needs of their vehicles so they can run as smooth as the day it was driven off the lot. We truly appreciate your business, and are looking forward to working with you again in the future!

October 02, 2015

Great Experience Again Our Honda PIlot has reached 100,000 miles and is in great condition. It has been serviced here since 2008. Great to be planning to hand it down to o More

by TheBrandClan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Oct 14, 2015 -

Casey Honda responded

We are happy to help out the Brand clan any way we can when it comes to helping you stay a strong Honda family! Don and the rest of our team are dedicated to making sure our customers vehicles are always performing as if they were brand new. Thank you so much for your continued business, and please let us know if there is anything else we can do for you!

September 27, 2015

First Service call ... 6000+ miles Excellent!! My wife handled the service and is quite happy!! And you know the rule ' if the wife is happy, we all are happy'. I am counting on the s More

by Braddaboater
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kilgore
September 25, 2015

Great Experience!!! I brought my 2013 Insight in for maintenance and washer fluid tank issues and my emissions warning was on. I was dropping the car off, so I was gettin More

by anjanette73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
September 24, 2015

Super experience! Collette was just awesome as well as the entire service department. We were in and out very quickly and everything was great. I highly recommend Case More

by coachman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
September 22, 2015

Excellent and fast service. For every Service Visit I always feel that there is nowhere better to get my car service. Don has always been great on Customer Service and explains d More

by Santosj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
September 20, 2015

Great Experience We always ask for an appointment on the day that Don Matol is there because he always checks out all details, gives needed service, and goes over our More

by DHeath007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
September 19, 2015

Regular Maintenance Service Express service was excellent. Kyle was superb in providing fast and efficient service. I was in and out in record time and it was well appreciated. More

by xxxxxxxxxxxxxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kilgore
September 18, 2015

Don Matol was great I came in for Air Conditioner service on my Civic. On line Appointment was easy. Don Matol got me in and out efficiently & quickly. Don took the extra More

by Bud K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
September 17, 2015

Don Matoi does a great job. My 2003 Pilot failed the state inspection due to a couple of discovered serious safety defects (steering tie rod, shock leakage). Don took me out to More

by hware046
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
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