Casey Honda - Service Center

Brakes on my 2009 Odyssey Don Matol has been my 'go to' service writer for over six years. He continues to provide exceptional customer service. He takes time to explain everyt Don Matol has been my 'go to' service writer for over six years. He continues to provide exceptional customer service. He takes time to explain everything & my car is finished in a reasonable time frame. He is THE BEST!!! More

Love Don!!! Don has continued to provide exceptional customer service. He takes time to explain everything & my car is finished in a reasonable time frame. He is Don has continued to provide exceptional customer service. He takes time to explain everything & my car is finished in a reasonable time frame. He is THE BEST!!! More

Willing to drive the distance It has been several years since I've had a Honda and required the service of a Honda Dealership. I researched the reviews of several dealers in my lo It has been several years since I've had a Honda and required the service of a Honda Dealership. I researched the reviews of several dealers in my local area, but Casey had the better recommendations. I have recently gone through a lot of dissatisfaction over maintenance of my truck at that make's local dealership and decided to do a little research this time. Collette was great in explaining what was to be done and answering any questions I had. The work was done in a timely manner. We discussed options for the drop-off / pick-up of my vehicle for future maintenance since I live about 40 miles away. AA in all, it was a very pleasant experience. You have got my business. More

Love Casey Honda Went there on December 8, 2015 for oil change and software update for my 2013 Honda Accord. The lady who helped me out was awesome. The job was done s Went there on December 8, 2015 for oil change and software update for my 2013 Honda Accord. The lady who helped me out was awesome. The job was done sooner than expected. The whole experience was so pleasant, I am now hooked!! More

Happy Honda Owners! Once again, we got EXCELLENT service at Casey. We are a Honda family and that stems from the fact that we are ALWAYS EXTREMELY SATISFIED with the res Once again, we got EXCELLENT service at Casey. We are a Honda family and that stems from the fact that we are ALWAYS EXTREMELY SATISFIED with the results of our service. The man behind this, Don Matol, is the true reason we are willing to drive 3 HOURS each way to have our car serviced at Casey. We moved away from Newport News, but we still continue to return to Casey for our vehicles, because of Don. He is so kind and caring. He makes us feel like family. Casey is truly lucky to have him as an employee! Hondas are the best. My Odyssey has 258,000 MILES and is still going strong. Thanks for everything!!! More

Great Service I had a appointment to get a oil change and tire rotation. The service too 30 minutes. All the employees I felt with were very nice. Great service all I had a appointment to get a oil change and tire rotation. The service too 30 minutes. All the employees I felt with were very nice. Great service all around. More

service Very helpful and job was done on a very decent time. Plus they are open on black friday. I only had hope they had black friday deals for services may Very helpful and job was done on a very decent time. Plus they are open on black friday. I only had hope they had black friday deals for services may be a free oil change voucher or something More

Excellent Service! We experienced car troubles while traveling over the Thanksgiving weekend. Being more than 1000 miles from home with mechanical problems made us very We experienced car troubles while traveling over the Thanksgiving weekend. Being more than 1000 miles from home with mechanical problems made us very concerned. Through the on-line scheduling service (which was superior to other local dealerships), we were able to get an appointment early Friday morning after Thanksgiving. The problem was identified quickly and we were provided with the peace of mind to enable us to make the return trip home without concern. Don Matol provided extraordinary service for which we are extremely grateful. The service provided saved Thanksgiving weekend! Thank you very much! More

Oil change I live in San Antonio, Texas but have family here so I use your dealership anytime I need service. Never disappointed and am in and out on a timely I live in San Antonio, Texas but have family here so I use your dealership anytime I need service. Never disappointed and am in and out on a timely basis. Facilities are very clean and that is important to me. More

Timely, polite, listens to customer. Went in for routine maintenance, it was a pleasant experience, with polite, smiling face. Kyle listened to what I had to say and responded accordingly Went in for routine maintenance, it was a pleasant experience, with polite, smiling face. Kyle listened to what I had to say and responded accordingly. I was very pleased with the service I received, I was in and out in about 40 minutes. More