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Casey Honda - Service Center

Newport News, VA

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454 Reviews

454 Reviews of Casey Honda - Service Center

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January 09, 2016

Quick, and Excellent Service I always come to Don when I get my car serviced and he is always so polite and attentive, while throughly explaining everything being done to the car. More

by kastokes_
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jan 11, 2016 -

Casey Honda responded

Thanks for the review! We love to get feedback whether it is positive or negative so that we can be the best dealership possible. We can't make it to the top without the help of our customers. We appreciate your service and hope you have a great day!

January 09, 2016

Outstanding Service (Don Matol) & the svc (auto) department Don Matol Is the "Ambassador" of Casey Honda. He always greets me by name and is extremely attentive. He never let's "anyone" down. He's the consu More

by delsolredhot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jan 11, 2016 -

Casey Honda responded

Thank you for your review! We are satisfied to know you had a 5 star experience at our dealership and hope you continue to come back. Our goal is to give the best possible experience to our customers and are always glad to hear any feedback. Have a great day!

January 07, 2016

Great Service I continue, after several years, to be most impressed with my Service Representative, Don Matol. He is careful to explain what the service will entai More

by michaeljallo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jan 07, 2016 -

Casey Honda responded

Thank you for your review! We are glad you felt your experience was 5 star worthy and had a good time at our dealership. We hope you come back for any of your automotive needs and hope you a have a great experience every time you visit. Have a great day!

January 06, 2016

Very hospitable and helpful Came for an oil change and work on transmission, was given a quick quote on everything I inquired about and was offered to schedule a future appointme More

by Diaz93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Jan 06, 2016 -

Casey Honda responded

Thank you for the rating! We appreciate all feedback and commentary so that we can be the best dealership out there. We hope you come back for any of your automotive needs and hope you have a great day.

January 06, 2016

Excellent customer service I have been very happy with Casey Honda ever since I purchased my Odyssey over 10 years ago. Our family currently has two Hondas which we have service More

by Vatrigirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jan 07, 2016 -

Casey Honda responded

Thank you for your review! We are glad to know that you felt your experience was 5 star worthy and that you enjoyed your time at our dealership. Please feel free to come back for any of your automotive needs. Have a great day!

January 03, 2016

I have great confidence in Don Matol I always ask for Don's team when I have to have my car service even for an oil change. I feel that he tries to do his best to make sure I receive gre More

by lovemyhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jan 04, 2016 -

Casey Honda responded

Thank you for your rating! We appreciate every rating whether it is positive or negative so that we can create the best customer experience. We hope you come back for any of your automotive needs and hope you have a great day.

January 02, 2016

Always friendly reception and timely service. I took my Honda CRV in for inspection. My service advisor is Don Matol. He pointed out unusual corrosion on the positive battery post. I cleaned up t More

by DAVEA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jan 04, 2016 -

Casey Honda responded

Thank you for your review! We are happy to know you had a five star experience and hope you continue to come back. We aspire to be the best and can't do it without feedback from our customers. Thank you again and have a great day!

December 23, 2015

Great service , was ready at appointed time. Service performed fast and complete. team was courteous and explains everything that needs to be done on my vehicle More

by rwhite@hpe.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine Gilbert
Dec 23, 2015 -

Casey Honda responded

Thank you for the awesome review! We appreciate the time and effort taken to create this and appreciate your service. We are glad that you enjoyed your experience at our Casey dealership and hope you come back for any maintenance or services we offer. Have a great day!

December 20, 2015

Excellent Service. Don Matol is the BEST service manage we have EVER worked with!! Knowledgeable and professional! He truly cares about the customer and is a person w More

by Pooch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyndon Ombac, Don Matol
Dec 22, 2015 -

Casey Honda responded

Thank you for your review! We appreciate the time and effort taken to give us a rating. We are glad that you had a great experience at our dealership and hope that you will come back for any maintenance or services that we provide. Have a great day!

December 17, 2015

Regular Service Don Matol is terrific. He is courteous and explains everything that needs to be done on my vehicle. Don's customer service is great. I would highly re More

by konaisg8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Dec 22, 2015 -

Casey Honda responded

Thank you for your review! We are happy that you enjoyed your experience at our Casey dealership. We appreciate every single review whether it is positive or negative so that we can become the best dealership we can be. Thank you! Have a great day!

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