454 Reviews of Casey Honda - Service Center
Quick, and Excellent Service I always come to Don when I get my car serviced and he is always so polite and attentive, while throughly explaining everything being done to the car. I always come to Don when I get my car serviced and he is always so polite and attentive, while throughly explaining everything being done to the car. Excellent service as always :-) More
Outstanding Service (Don Matol) & the svc (auto) department Don Matol Is the "Ambassador" of Casey Honda. He always greets me by name and is extremely attentive. He never let's "anyone" down. He's the consu Don Matol Is the "Ambassador" of Casey Honda. He always greets me by name and is extremely attentive. He never let's "anyone" down. He's the consummate professional who always "follow up" to ensure that everything's working fine. If I were to rate Don Matol I couldn't put the number of stars on the page because it would be too many!!!!! If I were writing a performance report on Mr. Matol I would give him a "Definitely Promote"!!!! He's ready for increased responsibility!!!!! The Automotive service department is "out of this world"! They are the "unsung" hero's who work behind the scenes taking care of our cars and "DEFINITELY" needs to be acknowledged!!! The service department automotive crew are a superb bunch of talented professionals who always gets it right!!! They keep our Honda's "humming" like a "Swiss" watch! Great job Honda Team!!! Great Job Casey Honda!!! More
Great Service I continue, after several years, to be most impressed with my Service Representative, Don Matol. He is careful to explain what the service will entai I continue, after several years, to be most impressed with my Service Representative, Don Matol. He is careful to explain what the service will entail, ensure all my questions are answered, then follow-up with me to ensure the service was performed to my expectation and satisfaction. Don offers advice on needed future service, noting what service repairs can wait and which ones might become a safety hazard if I wait too long. I will not go to any other Service Rep other than Don Matol. He is the best. More
Very hospitable and helpful Came for an oil change and work on transmission, was given a quick quote on everything I inquired about and was offered to schedule a future appointme Came for an oil change and work on transmission, was given a quick quote on everything I inquired about and was offered to schedule a future appointment too but nothing too pushy as is often the experience. No complaints this visit and I would definitely recommend Collette be your service writer of choice. More
Excellent customer service I have been very happy with Casey Honda ever since I purchased my Odyssey over 10 years ago. Our family currently has two Hondas which we have service I have been very happy with Casey Honda ever since I purchased my Odyssey over 10 years ago. Our family currently has two Hondas which we have serviced periodically for preventative maintenance. The service teams have been excellent over the years. Our family first started with Fred up until he retired several years ago and we are now with Don's team and couldn't be happier. Don is always ready and willing to turn our cars around as quickly as possible and get us on our way. He is always polite, professional, and knowledgable. What more can you ask for? Plus, I love the rental car and shuttle service too. More
I have great confidence in Don Matol I always ask for Don's team when I have to have my car service even for an oil change. I feel that he tries to do his best to make sure I receive gre I always ask for Don's team when I have to have my car service even for an oil change. I feel that he tries to do his best to make sure I receive great service. He listens to my concerns and assures me that he will take care of the problem. As a women, when I leave I do not feel that I have been taken advantage of with a service I did not need. More
Always friendly reception and timely service. I took my Honda CRV in for inspection. My service advisor is Don Matol. He pointed out unusual corrosion on the positive battery post. I cleaned up t I took my Honda CRV in for inspection. My service advisor is Don Matol. He pointed out unusual corrosion on the positive battery post. I cleaned up the corrosion but it came back in a few days and it had compromised the positive cable which had to be replaced. Although the battery was not that old, it appeared to leak acid at the post. I also had the battery replaced. The service was done very well and Don was extremely helpful and courteous. More
Great service , was ready at appointed time. Service performed fast and complete. team was courteous and explains everything that needs to be done on my vehicle , was ready at appointed time. Service performed fast and complete. team was courteous and explains everything that needs to be done on my vehicle More
Excellent Service. Don Matol is the BEST service manage we have EVER worked with!! Knowledgeable and professional! He truly cares about the customer and is a person w Don Matol is the BEST service manage we have EVER worked with!! Knowledgeable and professional! He truly cares about the customer and is a person with the highest integrity!!! Give him a HUGE Xmas bonus. We also met with Lyndon Ombac about a new car (Pilot) and he is exceptional!!!! He knows his business ans easily answered all our questions. I can't imagine a BETTER, more knowledgeable sales person. You need to give him a raise and keep him at your delaership!!! More
Regular Service Don Matol is terrific. He is courteous and explains everything that needs to be done on my vehicle. Don's customer service is great. I would highly re Don Matol is terrific. He is courteous and explains everything that needs to be done on my vehicle. Don's customer service is great. I would highly recommend him to anyone. My car was serviced on 12/14/15 .BJM More