Casey Honda - Service Center

Consistently great service. Don Matol provides the best customer service I have ever experienced. Always checks his mechanics work before releasing my CRV. Great quality contro Don Matol provides the best customer service I have ever experienced. Always checks his mechanics work before releasing my CRV. Great quality control. I moved to Williamsburg but continue to have my car serviced in NN because I know I'll get the best service from Don. More

State Inspection I recently came in for my yearly state inspection. As always, I was warmly greeted by my service advisor, Don Matol. He always takes care of me with e I recently came in for my yearly state inspection. As always, I was warmly greeted by my service advisor, Don Matol. He always takes care of me with excellent service and advice. I didn't have to wait long at all for my state inspection and everything was taken care of for me. He even replaced my rear brake light bulb for free! I really look forward to visiting the Casey Honda service center & seeing Don's smiling face. Thank you, Don, for always making sure that my experience at Casey Honda is a positive one! More

Great experience each time! I have yet to have a 'bad' experience at this dealership. Don Karol has been my service person since first taking my Honda to this dealership and I h I have yet to have a 'bad' experience at this dealership. Don Karol has been my service person since first taking my Honda to this dealership and I have a trusting relationship with him as he sincerely represents this company. He is always realistic and upfront about what attention my car needs and he also puts things into perspective as far as what can be a safety issue. This is why I feel there is great trust and that this dealership is the best to have service done on a vehicle. Thank you Casey Honda! More

2009 Honda Pilot Service Thanks to Colette for all of her help. Making sure I had all the service needed taken care of and list of future needs to keep my Pilot on the road. Thanks to Colette for all of her help. Making sure I had all the service needed taken care of and list of future needs to keep my Pilot on the road. More

Outstanding Service!!! A special, THANK YOU to Don Matol, great Assistant Service Manager!!! Very courteous, polite and does a great job in explaining details of my vehicle. A special, THANK YOU to Don Matol, great Assistant Service Manager!!! Very courteous, polite and does a great job in explaining details of my vehicle. He always ask if I have any questions or concerns about my SUV. Recommend him 100%, Keep up the GREAT work!!! More

Don Matol is so helpful! Don Matol is so great! He always does such a great job explaining and making sure I understand what is being done to the van. The thing I love most is Don Matol is so great! He always does such a great job explaining and making sure I understand what is being done to the van. The thing I love most is he always gives a heads up to what is to come on the next appointment. More

As always, friendly, professional service! Don Matol is amazing. Although he is a man his mind understands what a woman is explaining to him!! He goes over what was done and explained what th Don Matol is amazing. Although he is a man his mind understands what a woman is explaining to him!! He goes over what was done and explained what the letter was for that we received in the mail. Don, thanks for all your help and answers to our questions. The Aiellos More

Great service After dealing with an irate customer she didn't allow the situation to deter her attitude toward those waiting. She was very helpful in getting me in After dealing with an irate customer she didn't allow the situation to deter her attitude toward those waiting. She was very helpful in getting me in and out, and scheduling my next appointment More

Great service despite not having an appointment I stopped in at the last minute without an appointment, and was expecting either a lengthy wait or being told I had to schedule an appointment and ret I stopped in at the last minute without an appointment, and was expecting either a lengthy wait or being told I had to schedule an appointment and return at a later date. I was really impressed that my car was ready within an hour, especially considering I left another place of business because they told me it was going to be a 5 hour wait. Thank you all for accommodating me, and I will make sure to schedule an appointment next time. More

Fantastic first visit for this used car Don Matol again exceeded my expectations when bringing in a "new to me" used Odyssey for its first service to Casey Honda. He quickly identified any Don Matol again exceeded my expectations when bringing in a "new to me" used Odyssey for its first service to Casey Honda. He quickly identified any recall and extended warranty items and had the vehicle checked out comprehensively to ensure the items were taken care of before the warranty ran out. On top of that, when Don and the technician team noticed a critical item left behind, they quickly remedied the error and did more than "make me whole" but truly went above and beyond to ensure I knew they had my safety and best interests in mind. His integrity in identifying and correcting the issue is one reason I will continue to bring my vehicles in for service at Casey Honda. More