Casey Honda - Service Center

A great representative for you company. He is always helpful and keeps us informed and up-to-date on all our service needs. We are so glad to be with Don's team. He is always helpful and keeps us informed and up-to-date on all our service needs. We are so glad to be with Don's team. More

Excellent service In Don Matol ,Honda has an excellent and knowledgeable service representative. It is always a positive experience working with Don and his team . He i In Don Matol ,Honda has an excellent and knowledgeable service representative. It is always a positive experience working with Don and his team . He is always willing to go go the extra mile. More

linda i had a very good experience .and I have recommended casey Honda to others . if fact they purchased an accord.their only worry is about the servic i had a very good experience .and I have recommended casey Honda to others . if fact they purchased an accord.their only worry is about the service dept. but we assured him that we have only good experiences when we visited and fully expect he will have the same. More

Pleasant experience Showed up early and drove right in. Didn't have to wait for someone to come take care of me. Was guided to my service manager and checked right in. Wa Showed up early and drove right in. Didn't have to wait for someone to come take care of me. Was guided to my service manager and checked right in. Was so good there, They got me to buy a new 2016 Accord Touring Sedan while I waited (that was one of the main reasons I was there besides an oil change on my Odyssey). Have been here for all of my services on my Odyssey and have always been pleased. More

Great Team, quick effective smart. Had my car in for servicing, they pulled it right in and got to work, they showed me where I could wait, they took care of my cafe and me. Great Servi Had my car in for servicing, they pulled it right in and got to work, they showed me where I could wait, they took care of my cafe and me. Great Service, Great People. More

Oil change & Tire Rotation Very courteous and friendly. Good experience. Time was very satisfactory, did not have to wait coming or leaving your establishment. Thank You for yo Very courteous and friendly. Good experience. Time was very satisfactory, did not have to wait coming or leaving your establishment. Thank You for your professional team. More

Flexible I had my oil changed today and had them check out a couple of noises that I had been experiencing over the last few months with my Odyssey. Unfortunat I had my oil changed today and had them check out a couple of noises that I had been experiencing over the last few months with my Odyssey. Unfortunately, due to heavy rains at the time, it was too loud for them to hear any noises my van may have been making. However, I was told to just stop in one day, when Im in the neighborhood and my van is making those noises, and they will get a technician to ride along with me so he can hear the noises as well. I appreciated this flexibility and helpful gesture, and will be sure to stop in at my convenience. Thanks Katie for offering a solution to figuring out what those mysterious noises are. More

"Certified" Used Honda is a Joke Purchased a "Certified" used Honda only to find that most of the Honda "Certified" repairs were not actually completed but were signed off as complete Purchased a "Certified" used Honda only to find that most of the Honda "Certified" repairs were not actually completed but were signed off as complete by Technician, Tyler Fary, and Service Manager, Grant Meadows. They have been servicing the car for almost a MONTH. More

Need Service today! Although I have been coming to Casey since the 1990's, I am still very impressed with their customer service dept. Twice recently I've needed a quick Although I have been coming to Casey since the 1990's, I am still very impressed with their customer service dept. Twice recently I've needed a quick service, and the service Dept found a way to squeeze me in for an appointment. Many calls to Priority, and no appointments available. Just called and the same day was able to get my inspection done, and they did it for free. Thank you Casey Service. Maureen More

Service Review Don Matol is the best Service Technician I have ever dealt with during my 27 years in Newport News. He ensures all details are taken care of and goes Don Matol is the best Service Technician I have ever dealt with during my 27 years in Newport News. He ensures all details are taken care of and goes way out of his way to help you with any questions you may have. Casey Honda is well served by his service. More