454 Reviews of Casey Honda - Service Center
Maintenance visit My experience was very positive. The young lady that took care of my Ridgeline kept me informed on what my vehicle needed, and got it done in a very s My experience was very positive. The young lady that took care of my Ridgeline kept me informed on what my vehicle needed, and got it done in a very short period of time. I have never had any issues with my service at Caseys Honda! More
Car Detail On a prior visit, a light was forgotten to be changed. I brought it back and it was done instantly at no charge. However, Don felt so terrible abou On a prior visit, a light was forgotten to be changed. I brought it back and it was done instantly at no charge. However, Don felt so terrible about it that he offered me a complimentary car detail. He is always very thorough and explains every detail. Very eager to make your experience a great one. Thank you Don!! More
Honda Service- My review is short, but not emblematic of my experience. I received exceptional support thanks to Collette Stevens. She is a Superstar, very responsiv My review is short, but not emblematic of my experience. I received exceptional support thanks to Collette Stevens. She is a Superstar, very responsive and supportive. More
Honda Service Satisfaction getting your car serviced is always a pain, but Don Matol has made this process effortless and it is always a pleasure to have him assist me with my getting your car serviced is always a pain, but Don Matol has made this process effortless and it is always a pleasure to have him assist me with my service needs. I always ask for Don matol and he is a real asset to Casey Honda. His customer service is exceptional! More
Kudos to Don Don is an excellent employee. He takes the time to carefully explain each process. He makes each customer feel as if he is a VIP. Kudos to Don and Don is an excellent employee. He takes the time to carefully explain each process. He makes each customer feel as if he is a VIP. Kudos to Don and his team More
Good service department. Don our service advisor is great. Very helpful and eager to help in any way he can. I have had a problem with my new 2016 Pilot and he is trying his Don our service advisor is great. Very helpful and eager to help in any way he can. I have had a problem with my new 2016 Pilot and he is trying his best to resolve the issue. More
Always Great My service adviser, Don Matol, is top notch. He always goes above and beyond what you expect from a dealership service department. He lets you know wh My service adviser, Don Matol, is top notch. He always goes above and beyond what you expect from a dealership service department. He lets you know what to expect before they do any work and after the work is completed, he lets you know of things to look out for in the future. He is always kind and smiling and makes having to have your care serviced feel not so worrisome. I take all my cars to Casey just because of Don. Casey also has appointments on Saturdays that fit my schedule. When I go in on Saturday, Don is not there but Kyle is always helpful. He is friendly and knowledgeable. Don and Kyle are Casey's Dynamic Duo. More
Very good service Collette did an exceptional job coordinating our walkup repair of our 2005 Accord hybrid. Since locally unavailable parts were needed, she provided a Collette did an exceptional job coordinating our walkup repair of our 2005 Accord hybrid. Since locally unavailable parts were needed, she provided a loaner for the weekend until the repairs were completed. The repairs were done within three days. The two points that were less satisfactory: Collette had a day off when the repairs were completed. No one picked up the slack to let us know that the car was ready. I called to find that it was available. The technicians did not clear the check engine light after the repair was completed. That required a return to the service department and a one hour wait to clear the fault. In all a good experiance that needed a little help towards the end of the process More
Great Service!!! I feel happy to take my Car to the Casey Honda dealer. Is was a great Service. I will recommend to my family and friends. I feel happy to take my Car to the Casey Honda dealer. Is was a great Service. I will recommend to my family and friends. More
Great service Collette was a huge help in getting us hooked up with a transmission cooler for a towing package and giving us a loaner for an extra day. This will a Collette was a huge help in getting us hooked up with a transmission cooler for a towing package and giving us a loaner for an extra day. This will allow the Honda pilot to pull heavy loads. More