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Casey Honda - Service Center

Newport News, VA

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454 Reviews

454 Reviews of Casey Honda - Service Center

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March 17, 2016

Casey Honda is the best there is Since I've had my CRV, I'm dealt with this dealership and refuse to go anywhere else. Words can't explain the care, concern and the ability to go abov More

by buttercup127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My Service Tech, cant remember his name. Starts with a D., Katherine Gilbert
Mar 17, 2016 -

Casey Honda responded

Thanks for the positive review! We are glad to hear about your experience and we appreciate the 5 star rating. Customers are our main priority and we are glad that you felt we went above and beyond your expectations. We hope you continue to come back for any of your automotive needs and we hope you have an amazing day!

March 14, 2016

An Excellent Service Experience!!! I was nervous as I drove into Casey Honda, but the kind friendliness of the staff, in particular Katie, calmed me and made the experience amazing. I More

by happydriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine Gilbert
Mar 14, 2016 -

Casey Honda responded

Thank you for your review! We appreciate your feedback and plan on using it to better the experience of all of our customers. We are also glad to know you had a great experience at our dealership and hope you continue to come back for any of your automotive needs. Have a great day!

March 14, 2016

Great Service Collette and Don are great people to deal with. I dealt with Collette for my Odyssey the first day and then Don for my CRV the next day. Both provide More

by Danny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol, Collette Stevens
Mar 14, 2016 -

Casey Honda responded

Thank you for your review! We appreciate your feedback and plan on using it to better the experience of all of our customers. We are also glad to know you had a great experience at our dealership and hope you continue to come back for any of your automotive needs. Have a great day!

March 12, 2016

FANTASTIC !!! I only schedule my car service with Don he is the most helpful person to deal with, he explains the work in simple helpful terms, he is always prompt, More

by diggdug13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Mar 14, 2016 -

Casey Honda responded

Thank you for your review! We appreciate your feedback and plan on using it to better the experience of all of our customers. We are also glad to know you had a great experience at our dealership and hope you continue to come back for any of your automotive needs. Please let us know what we can do to make your next visit deserve a 5 star rating and have a great day!

March 11, 2016

Service For 2012 CRV Casey service personnel have provided excellent service since I bought my CRV new from you. My last visit for oil change tire rotation windshield wipe More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine Gilbert
Mar 11, 2016 -

Casey Honda responded

Thanks for the awesome review! We are glad to know you are a loyal Casey customer and hope you continue to come back for your automotive needs. We appreciate you as a customer and appreciate the time and effort taken to create this review. We hope you have a great day!

March 09, 2016

Scheduled Maintenance Bought a new civic in July 2015 & every time we have brought the car in for scheduled maintenance and oil changes, Don Matol is ALWAYS very pleasant & More

by Tommygun37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Mar 09, 2016 -

Casey Honda responded

Thank you for the awesome review! We appreciate all of your feedback and hope you continue to come back for any of your automotive needs. We are also glad to know that you felt your experience deserved a 5 star rating. Have a great day!

March 09, 2016

Car maintenance to trust I only schedule car service when I know that Don Matol will be there to explain the work to me. Nice to have someone to trust. More

by CRVer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Mar 09, 2016 -

Casey Honda responded

Thank you for the awesome review! We appreciate all of your feedback and hope you continue to come back for any of your automotive needs. We are also glad to know that you felt your experience deserved a 5 star rating. Have a great day!

March 02, 2016

Scheduled Maintenance & Car Detail Excellent service, as usual, from Don Matol. He always goes out of his way to make sure his customers are happy. I make it a point to schedule all m More

by hondachick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Mar 02, 2016 -

Casey Honda responded

Thank you for your review! We appreciate your feedback and plan on using it to better the experience of all of our customers. We are also glad to know you had a great experience at our dealership and hope you continue to come back for any of your automotive needs. Have a great day!

March 01, 2016

Service you can count on Due to working early j typically use the night/owl drop off. The area is well lit and I feel safe. On my last visit I questioned a service that had be More

by Teacheraw22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kilgore, Katherine Gilbert
Mar 01, 2016 -

Casey Honda responded

Thank you for your review! We appreciate your feedback and plan on using it to better the experience of all of our customers. We are also glad to know you had a great experience at our dealership and hope you continue to come back for any of your automotive needs. Have a great day!

February 27, 2016

State Inspection Service Always great service from Don Matol. Positive experience every time we need to get our Accord in for any kind of service. Thank you so much! More

by Fred808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Mar 01, 2016 -

Casey Honda responded

Thank you for your review! We appreciate your feedback and plan on using it to better the experience of all of our customers. We are also glad to know you had a great experience at our dealership and hope you continue to come back for any of your automotive needs. Have a great day!

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