Casey Honda

Joe did it again Went to see Joe during routine service of my car. He did a great job showing me an upgrade and working with me to ALMOST match my price point. 2nd Went to see Joe during routine service of my car. He did a great job showing me an upgrade and working with me to ALMOST match my price point. 2nd car we’ve gotten from him in 11 months. Will be returning in the future. More

No hassle- service oriented - pleasure to do business with I recently purchased a Honda CVR from Casey Honda, it was one of the best experiences I have had buying a new car ( at my age there have been several) I recently purchased a Honda CVR from Casey Honda, it was one of the best experiences I have had buying a new car ( at my age there have been several) . I worked with Cody over the phone who provided me with an “Out the Door” full detailed quote ( probably not the preferred method but I was already frustrated by other dealers and just wanted to get this over with) we arranged for me to come in and look at the car , I had already done my research and knew what I wanted and the price I was willing to pay. Cody introduced me to Howard who assisted me from there. First off, the deal was the deal, Cody knew what I wanted and what we discussed and relayed that to Howard. There is as no trying to sell me another vehicle or changing the deal once I got there ( which happened at my local dealer in Williamsburg) . Howard couldn’t have been nicer and explained all about the car and the process and also the Casey perks ( free oil changes, etc) . I told Howard I didn’t have a lot of time and I wanted to get paperwork finalized as quickly and painlessly as possible. The whole deal took about an hour to finalize including the time I spent with the Finance Mgr. ( for those of you have bought cars in the past you know this can feel like an eternity sometimes). I scheduled a pick up later in the day because I had to make arrangements for someone to come with me to pick up the car, Casey is about a 25 min drive from where I am. By the time I got home Howard had called me to say that since it had started raining , he didn’t want me to have to drive there and back in the rain , he would deliver me the car if I would like. That was amazing! In all my years of buying cars I have never had a dealer offer that. My family members could not believe it either. When he arrived with my car we spent time reviewing all the features, setting up my phone, programming ratio stations, etc. all in my own driveway. My suggestion to new car buyers, do your research , know what you are willing to pay (and get approved for) ,ask for the “out the door price “ and work with a reputable dealership like Casey. When making a purchase all I ask is that they be fair and treat me with respect, I know a dealer is not always going to be able to give me the price I want and that is fine, but don’t tell me something to get me through the door and then change it. When I arrived at Casey the general manager came over and introduced himself and thanked me for coming in, at the other dealership I worked with, the manager sat behind his office door and left it up to the salesperson to tell me that they could no longer offer me the price they quoted the night before . All the associates at Casey were pleasant, positive and easy to work with and seemed to take pride in their service. I recommend you visit them if you are looking for a Honda. You will not be disappointed. More

Joseph is Awesome Joe was awesome from start to finish! The BEST Only complaint is I didn’t get a full tank of gas leaving Derek was Awesome Joe was awesome from start to finish! The BEST Only complaint is I didn’t get a full tank of gas leaving Derek was Awesome More

Good service and training pay off.. The service we received at Casey Honda was excellent. From the curb side greeting to the final delivery of the car a few days later. At no time did I The service we received at Casey Honda was excellent. From the curb side greeting to the final delivery of the car a few days later. At no time did I ever feel that our business was unimportant.. one could say that everyone made us feel welcomed. The excellent service we received from our salesmen(Joseph Bolton) showed just how well trained he was. 5 STARS FOR CASEY HONDA OF NEEPORT NEWS!! More

Great salesmen at Casey Honda I was in the market to buy a brand new car and I narrowed it down to a 2018 Honda Accord EX. I test drove one at Casey Honda and I was impressed by Mi I was in the market to buy a brand new car and I narrowed it down to a 2018 Honda Accord EX. I test drove one at Casey Honda and I was impressed by Michael because he knew everything about the car, there was nothing that he was unsure about, believe it or not I came across salesmen who didn't know everything about the other cars that I have test driven. The best part is that he wasn't pushy like other salesmen I have come across. I have been in contact with Michael for two months, patiently waiting for the price to drop low enough to meet my budget. Michael was able to beat the other competitors. I came in on 12/21/2018 at night, Michael happened to have other customers so he had one of his best co-worker's Howard to wrap up all the paperwork. He was great, he got the paperwork done, took the time to go over all the features of the car with me, and took the time to answer any and all questions that I had. I would recommend Casey Honda to anyone looking to buy a Honda. More

Sales as caring as family I went into this dealership to purchase my first new Honda and Arya was the first person who greeted me. He was extremely warm, polite and professiona I went into this dealership to purchase my first new Honda and Arya was the first person who greeted me. He was extremely warm, polite and professional. He showed me every car I wanted to see and answered all of my questions. His demeanor was so calming! Even when the finance department was being a pain to deal with, he made me feel reassured, relaxed and like I was making the right choice. He even came to me one day so I didn't have to leave work to sign some papers! If it wasn't for Arya, I might have not bought my car that day. I would definitely follow him to wherever he is for my next vehicle purchase and he will definitely be the person I refer to in the future. Thanks Arya!!! More

Buying experience The sales man made my car purchase simple and easy with no pressure and was very helpful he also followed up with a curtious call to make sure everyth The sales man made my car purchase simple and easy with no pressure and was very helpful he also followed up with a curtious call to make sure everything was satisfactory. More

Another great Casey experience!! This is our third Honda purchased from Casey Honda. First was an Odyssey for my wife in 1999 and second was a Civic for our daughter in 2005, made po This is our third Honda purchased from Casey Honda. First was an Odyssey for my wife in 1999 and second was a Civic for our daughter in 2005, made possible by Jay Malone at the old Casey location on J. Clyde Morris Boulevard. Today Jay is the general manager of Casey Honda now located on Jefferson Boulevard and our latest purchase, a 2017 Pilot EX-L for me, was made possible by Sean Davis. Sean provided the highest level of customer service for this purchase as did Jay Malone for our first two purchases. Don Matol has been our maintenance service manager at Casey forever - over 10 years. The three make a great team - great cars at great prices with great service after the sale. More

I was helped by the best Joe did everything he could to help me get the car I have always wanted. There was a lot of loop holes he had to jump through to get me a car with all Joe did everything he could to help me get the car I have always wanted. There was a lot of loop holes he had to jump through to get me a car with all I wanted and at a very reasonable monthly payment. He made it happen! He was very informative, never made me feel pushed or pressured, always understood when I said ‘No’ and most importantly he cared about my wants and needs as a consumer. He took so much time that he didn’t have to just to show and educate me on EVERY function of my car on the inside and how and where to set things up. Not only did Joe exceed my expectations but so did Stephan and Derek. Again, never pushy and very patient. They made me feel like the ball eas always in my court and they were there to help get me my wants and needs as much as possible with keeping my payment exactly where I needed it. Derek is very helpful in the finance department, down to earth and overall just wants you to make sure you get the best bang for your buck when it comes to an insurance/warranty on your vehicle. More

Excellent service from the whole team, especially Joe B. Thank you to Casey and their fabulous employees. Fantastic service throughout the purchase of our new CRV! Very patient with us while trying to find Thank you to Casey and their fabulous employees. Fantastic service throughout the purchase of our new CRV! Very patient with us while trying to find the perfect vehicle. More