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Casey Honda

Newport News, VA

4.6
744 Reviews
At Casey Honda, we offer extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord, CR-V, Pilot and Odyssey. We carry the most new Hondas on the Peninsula and we work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our dealership is conveniently located just 3 miles west of the Newport News/Williamsburg Airport. We have over 500 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer our Casey Carefree Guarantee with your purchase so you know you will be covered. You can trust you and your vehicle will be taken care of at Casey Honda. Our primary concern is the satisfaction of our customers. Our online showroom was created to enhance the buying experience for each and every one of our customers. If you have any questions, please feel free to contact us or call one of our Online Team Members at 757-643-7201.
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12943 Jefferson Ave

Newport News, VA

23608

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Showing 744 reviews

July 05, 2019

Amazing Don takes excellent care of my car and all his customers. He take an extra few mins for you to be satisfied. He is amazing More

by Seth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
June 28, 2019

A nightmare I drove 3 hours and took an entire day of my time to purchase a 2018 Certified Honda Accord Sport with roughly 7K miles on it. I drove the vehicle hom More

by Jace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Ken from the service department
Jul 03, 2019 -

Casey Honda responded

Jace we certainly deserved this 1 star review and i am sorry you had to go thru this. We delivered your new car to you Monday and I am glad things went well. Thanks for the feedback and your business! Jay Malone General Manager

June 15, 2019

Don goes above and beyond My husband wasn’t really a fan of Casey’s Honda but then he met Don when we brought our 2005 accord in for a oil change. Don went out of his way to m More

by Sharon57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jun 17, 2019 -

Casey Honda responded

I agree Don is a true asset! Thanks for the kind words and your business! We will continue to work hard to keep earning your business! Jay Malone General Manager

June 12, 2019

Don Matol excels again 9-10 years as our Service Rep, he gets you in and out as fast as he can, but at the same time ensures that the work done is quality and at the best pr More

by joemurphyaf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jun 12, 2019 -

Casey Honda responded

We think Don is excellent also! Thanks for being a loyal customer and for your business! I will make sure Don sees your post. Jay Malone General Manager

June 10, 2019

Fantastic Sean Davis provided a customized buyer experience that made me glad I stayed a Casey Honda customer. The business office experience was great as well More

by peggyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Davis
Jun 11, 2019 -

Casey Honda responded

Thanks for the kind words regarding Sean and for your business! Jay Malone General Manager

June 01, 2019

Great Experience I would like to thank Howard Lightfoot, Sales Consultant and Stephen Labelle, Sales Manager for their excellent service with getting my son-in-law int More

by Dianej5544
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen LaBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Lightfoot
March 31, 2019

Top buying experience My wife and I started visiting Casey Honda in October 2018 in search of a new family vehicle. On March 26, 2019, we purchased a new Honda Pilot Tour More

by Rick & Kelly Neely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Schuszler
May 06, 2019 -

Casey Honda responded

Rick and Kelly thanks for the the very kind words and your business! I will make sure John sees this! Sorry i am late responding Jay Malone General Manager

March 02, 2019

Impecable Customer Service! This is my 2nd Honda with Casey. And each time I was impressed! Sean Davis..what can I say? He's awesome! He worked hard to see I had wheels before I More

by maggieknits4u2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The entire Finance Department! You guys Rock!, Sean Davis
January 20, 2019

Good experience Good service overall and friendly. Got a fair deal at the end. Answerd all the questions I had about the car and didn’t feel rushed. Would go back. More

by Keisna3814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Bolton
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2019

Their kindness made my day! Don was awesome, extremely informative and quick with the servicing. He was sincere and kind and had a smile on his face the whole time, definitely ma More

by Nikol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
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