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Casey Honda
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 AM
Wednesday 7:00 AM - 6:00 AM
Thursday 7:00 AM - 6:00 AM
Friday 7:00 AM - 6:00 AM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 744 reviews
Amazing Don takes excellent care of my car and all his customers. He take an extra few mins for you to be satisfied. He is amazing Don takes excellent care of my car and all his customers. He take an extra few mins for you to be satisfied. He is amazing More
A nightmare I drove 3 hours and took an entire day of my time to purchase a 2018 Certified Honda Accord Sport with roughly 7K miles on it. I drove the vehicle hom I drove 3 hours and took an entire day of my time to purchase a 2018 Certified Honda Accord Sport with roughly 7K miles on it. I drove the vehicle home and the next day when I turn it on every dashboard light comes on the vehicle. I take it to a dealership in my area and there is an oil leak that ran rampant and caused multiple electrical components to fail so an engineer at Honda recommended an engine replacement. Casey Honda decides to tow the vehicle back to their service department and expects me to trust them to fix the vehicle when I couldn’t trust them to see an obvious oil leak during their certified inspection process. I decided to request a refund or another vehicle. They did not have the same color I purchased and would not give me another model or new car for my troubles. I’ve wasted days of my time, a rental was never offered to me, and I will get essentially zero compensation for this and finally not a single time, not once, has anyone at Casey Honda apologized for this issue I have had. Not to mention once you buy the car good luck getting ahold of them. I’m still waiting for a call back to get my refund. Do not buy a car from here. I would give zero stars if it was possible. More
Don goes above and beyond My husband wasn’t really a fan of Casey’s Honda but then he met Don when we brought our 2005 accord in for a oil change. Don went out of his way to m My husband wasn’t really a fan of Casey’s Honda but then he met Don when we brought our 2005 accord in for a oil change. Don went out of his way to make sure all our needs were met . When it came time to purchase a new vehicle we bought from Casey Honda mostly because we liked working with Don. He is a true asset to the dealership. More
Don Matol excels again 9-10 years as our Service Rep, he gets you in and out as fast as he can, but at the same time ensures that the work done is quality and at the best pr 9-10 years as our Service Rep, he gets you in and out as fast as he can, but at the same time ensures that the work done is quality and at the best price. Casey Honda service has been outstanding for us with our 2008 Accord and now our 2014 Accord. I always thought you paid more for service at a dealer rather than a independent garage, which I found true in some cases, however, generally they are competitive and I know they will use genuine OEM Honda parts and their service folks are certified for Honda repairs. They will continue to get my business on our Honda. More
Fantastic Sean Davis provided a customized buyer experience that made me glad I stayed a Casey Honda customer. The business office experience was great as well Sean Davis provided a customized buyer experience that made me glad I stayed a Casey Honda customer. The business office experience was great as well. More
Great Experience I would like to thank Howard Lightfoot, Sales Consultant and Stephen Labelle, Sales Manager for their excellent service with getting my son-in-law int I would like to thank Howard Lightfoot, Sales Consultant and Stephen Labelle, Sales Manager for their excellent service with getting my son-in-law into a great car. They showed us how compassinate they are and made us feel very special. I recommend everyone go there and ask for Howard Lightfoot and let him take it from there. More
Top buying experience My wife and I started visiting Casey Honda in October 2018 in search of a new family vehicle. On March 26, 2019, we purchased a new Honda Pilot Tour My wife and I started visiting Casey Honda in October 2018 in search of a new family vehicle. On March 26, 2019, we purchased a new Honda Pilot Touring. Over the past 5 months, Mr. John Schuszler has served as our sales consultant. During this timeframe, he has kept us apprised of inventory that we had discussed that would meet our likes and needs. John is the consummate professional. John is a straightforward, patient individual who provides a “NO PRESSURE” experience. He treats his customer with utmost respect and genuinely wants to make the customer happy, comfortable and satisfied with their purchase. He did not sale us a car; he provided us a vehicle we wished to purchase. As a buyer who is 67 years of age, I have purchased many vehicles. John made this our top #1 car buying experience. If you are in the market to purchase a vehicle, John is the sales consultant that you are looking for. We strongly recommend his services. Rick and Kelly Neely More
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Impecable Customer Service! This is my 2nd Honda with Casey. And each time I was impressed! Sean Davis..what can I say? He's awesome! He worked hard to see I had wheels before I This is my 2nd Honda with Casey. And each time I was impressed! Sean Davis..what can I say? He's awesome! He worked hard to see I had wheels before I left the dealership! 👍🏽 More
Good experience Good service overall and friendly. Got a fair deal at the end. Answerd all the questions I had about the car and didn’t feel rushed. Would go back. Good service overall and friendly. Got a fair deal at the end. Answerd all the questions I had about the car and didn’t feel rushed. Would go back. More
Their kindness made my day! Don was awesome, extremely informative and quick with the servicing. He was sincere and kind and had a smile on his face the whole time, definitely ma Don was awesome, extremely informative and quick with the servicing. He was sincere and kind and had a smile on his face the whole time, definitely made my day! More