Casey Honda

Generally I do not like buying a car, but Mark went out of his way to make it as pleasant as possible. We knew what we wanted and Mark worked with us to make it happen. Everyone was very helpful explaini of his way to make it as pleasant as possible. We knew what we wanted and Mark worked with us to make it happen. Everyone was very helpful explaining various options available on this vehicle. I wiill definitely buy my next car from Mark and will recommend him to others. More

I found that that they were very friendly and workable with. They also helped with keeping the family busy while all paperwork was being processed. I have no complaints.. with. They also helped with keeping the family busy while all paperwork was being processed. I have no complaints.. More

when I was undecided between a civic or Scion, mark let my son and I test drive a civic SI alone, then set me up with the Scion dealer in Williamsburg so I can purchase the TC (which we thought we wanted). my son and I test drive a civic SI alone, then set me up with the Scion dealer in Williamsburg so I can purchase the TC (which we thought we wanted). After another test drive of Scion TC, I realized the Civic SI was the better car. Mark let us test the car again, this time a bit longer and my son was now wanting the SI. Honda never attempted to pressure us into the silver color on the lot, and was willing to match my NFCU financing so that I could get the additional $500.00 military rebate. Jared has expressed how much he really likes his new White Civic SI........, More

My family was traveling down Interstate 64 and we had an engine problem. After calling many dealerships, the folks at Casey Honda agreed to see us. It was a Saturday and a holiday weekend. We had come fr engine problem. After calling many dealerships, the folks at Casey Honda agreed to see us. It was a Saturday and a holiday weekend. We had come from the cold and the snow and were on our way to our home in Hatteras. Not only were we seen right away despite the dealership being busy, the children and the dog were treated well. Don Matol took very good care of us. He should get a big raise! I would recommend this dealership to anyone! Thank you folks for taking good care of us in a bad situation. Dr. Treacy Jones More

Good buying experience. It took a while to get the second key but it finally came!!! Great Car for a good price. Will buy honda again. second key but it finally came!!! Great Car for a good price. Will buy honda again. More

Don Matol has been my Service Rep for about 3-4 years. He is very professional, knowledgeable, friendly and really cares about his customers. Casey Honda service has always been a great experience for me ha is very professional, knowledgeable, friendly and really cares about his customers. Casey Honda service has always been a great experience for me having my Honda serviced. Although dealerships tend to cost a bit more than a automotive shop, you pay for quality, appointments on line and their communication and follow up is second to none. Thanks again Don. More

Mark Bowles provided exceptional customer service and provided me with a great deal on my new car. He was friendly, helpful, and true to his word. I would recommend him when looking to buy a new car. M provided me with a great deal on my new car. He was friendly, helpful, and true to his word. I would recommend him when looking to buy a new car. My Honda is very satisfactory so far. I'm happy I bought it! More

In 2009 I purhcased a Honda Accord EX-L from Mark Bowles. This was the nicest new car I had ever owned; however, I really wanted the Coupe in San Marino Red. I expressed this to Mark, on more than one occa This was the nicest new car I had ever owned; however, I really wanted the Coupe in San Marino Red. I expressed this to Mark, on more than one occasion but was not in the position to purchase. Earlier this year I had my car in for service and Mark made it possible for me to drive a 2013 Coupe for a day. I absolutely fell in love with the car and was more determined than ever to get one. I once again contacted Mark and told him of my intention to sell my 09 Accord and purchase a new one. The car was in near mint condition and sold within 3 hours. I called Mark and told him this and to find me a car. Unbeknown to me at the time, Casey Honda had a beautiful 2014 Accord EX-L Coupe in San Marino Red on the lot. It was destiny. :-) My husband had been doing some internet shopping and Casey Honda BEAT the lowest price we were offered. The majority of the paperwork was taken care of over the phone and through email. We showed up on the lot and within 3 hours I was driving my dream car! Mark did an outstanding job and even contacted my insurance company to make sure the car was covered before I drove it off the lot. Many, many thanks goes out to Mark for all his hard work and patience working with me. When I buy my next Honda, I will definitely see him again. He has gone above and beyond to answer all of my questions and even programed his cell phone into my speed dial in case I was on the road and had any questions. I will definitely recommend him to a friend or family member! More

I recently purchased 2 vehicles from Casey Honda, a 2013 Honda CRV EX and 2013 Honda Ridgeline Sport, the sales rep Joe Diggs did a great job, he was very friendly and helpful. He made sure I got exactly wh Honda CRV EX and 2013 Honda Ridgeline Sport, the sales rep Joe Diggs did a great job, he was very friendly and helpful. He made sure I got exactly what I wanted for the price I wanted to spend. Unfortunately that is the end to the pleasantries of this story as since then it has been one headache after another, from it taking them more than 30 days to payoff the 2 Hondas I traded in to it taking more than 30 days to get Virginia registration, to the latest issue of it being more than 60 days to get my current registration transferred to the new ridgeline and the biggest issue is the lack of follow-up and customer service, it's like they don't care anymore since they got their 60,000 from me, all they have done is blame each other or their 3rd party that handles titles which I don't want or need to hear about I just need a solution which still hasn't been presented and for this I will never give them my business again or recommend them to anyone even for service. I will instead pay the extra gas money to go to another Honda dealer to do any service or buy any accessories. More