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Casey Honda
Newport News, VA
744 Reviews
At Casey Honda, we offer extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord, CR-V, Pilot and Odyssey. We carry the most new Hondas on the Peninsula and we work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our dealership is conveniently located just 3 miles west of the Newport News/Williamsburg Airport.
We have over 500 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer our Casey Carefree Guarantee with your purchase so you know you will be covered. You can trust you and your vehicle will be taken care of at Casey Honda.
Our primary concern is the satisfaction of our customers. Our online showroom was created to enhance the buying experience for each and every one of our customers. If you have any questions, please feel free to contact us or call one of our Online Team Members at 757-643-7201.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 AM
Wednesday 7:00 AM - 6:00 AM
Thursday 7:00 AM - 6:00 AM
Friday 7:00 AM - 6:00 AM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 744 reviews
July 30, 2015
airbag replacement This morning my recalled airbags were replaced. Don Matol checked me in and could not have been more professional or polite. Casey Honda is very for This morning my recalled airbags were replaced. Don Matol checked me in and could not have been more professional or polite. Casey Honda is very fortunate to have him represent the dealership . The airbags were replaced very quickly. More
by abbey
Employees Worked With
Don Matol
July 27, 2015
Awesome experience, well taken care of I was taken care off as if I was their number one priority, they made me feel like I was the only customer that mattered. I got my transmission replac I was taken care off as if I was their number one priority, they made me feel like I was the only customer that mattered. I got my transmission replaced and while I was waiting for the transmission to arrive, I was given a loaner to enjoy while they repaired my vehicle. I have had my vehicle since 2006 and this is the first major repair I've had to do. Hondas rock. Casey Honda rocks. Thank you Katie from the bottom of my heart and you too Grant, thank you for everything, from a grateful Soldier. More
by Armyguy78
Employees Worked With
Katherine Gilbert
July 26, 2015
great service Kyle and his team do a great job. They are quick to meet you at the entrance, friendly, and courteous. The worked was completed quickly and professi Kyle and his team do a great job. They are quick to meet you at the entrance, friendly, and courteous. The worked was completed quickly and professionally. The next day, a service light appeared on my dash, and Kyle squeezed me to the schedule the same day, apologized, and resolved the issue. More
by dotson32
Employees Worked With
Kyle Kilgore
July 23, 2015
Great service!!! Very personable and caring. Brought our car in for service and Collette took good care of not only the car but us as well. She was very accommodating and understanding. Thank y Brought our car in for service and Collette took good care of not only the car but us as well. She was very accommodating and understanding. Thank you. More
by TLC
Employees Worked With
Collette Stevens
July 23, 2015
Excellent Service. Makes me feel like I'm the only customer I've had my car into Casey before and have had great customer service. Collette always takes great care of me and makes me feel like my issue is a pr I've had my car into Casey before and have had great customer service. Collette always takes great care of me and makes me feel like my issue is a priority. She always does her best to give me a great auto repair experience. Keep up the great work Collette. More
by Doc_G
Employees Worked With
Collette Stevens
July 21, 2015
Great friendly service department The service department people were very helpful and friendly. They fit me in even though it was late in the day, and I had no appointment. The service department people were very helpful and friendly. They fit me in even though it was late in the day, and I had no appointment. More
by Aggiemate
Employees Worked With
Collette Stevens
July 16, 2015
Great Experience. I got an appointment for the day after I called! Everyone was so friendly and helpful. The 4 way alignment was cheaper than Williamsburg Honda. Will d I got an appointment for the day after I called! Everyone was so friendly and helpful. The 4 way alignment was cheaper than Williamsburg Honda. Will definately use this dealership again for any work needed. More
by stockport49
Employees Worked With
Collette Stevens
July 15, 2015
Not good for used cars! We bought a used car through this dealership and got the worse car we could have possible got. Continues to break down monthly. Overchargesd for the c We bought a used car through this dealership and got the worse car we could have possible got. Continues to break down monthly. Overchargesd for the condition of the car and with all the money we've put into fixing it, we could have got almost a new car. Buyer beware. You need to almost be a mechanic to check the cars. Worst mistake of our car buying lives! RE: Casey Hondas response. I have called like 6-7 times asking for Ken Graham, he is always unavailable. I have left several messages. I have not gotten a call back. So I continue to be a completely UNsatisfied Customer! I spoke with your repair people ( months ago when I brought it in for repair) about how it keeps breaking down and all I got was "sorry about that but there isn't muh we can do but repair it" I asked them abou returns and they said it only had like 30 days. Sadly a week after we bought it it sat while we were on vacation and broke down 2 weeks after we got back. Everything that needed to be fixed was NOT covered under the warranty. It's broke down 2x since then and has needed other minor repairs. My just starting out college student that works and trying to make a future is now stuck with a car that never runs while he pays off a $9000 loan. Blue book for fair running car was $4-5000 max. This one doesn't even run. Thanks Casey Honda! More
by VaMa
Employees Worked With
Unknown
July 15, 2015
Excellent experiences I have always had good experiences at Casey Honda. I am treated as a valued customer and am always satisfied with the work that is done. Never overcha I have always had good experiences at Casey Honda. I am treated as a valued customer and am always satisfied with the work that is done. Never overcharged, never talked into work that is unnecessary, and they don't seem in a big hurry to sell me a new car--which makes it almost certain that I will come to Casey Honda when I AM ready to buy a new one! More
by lois1
Employees Worked With
Collette Stevens
July 14, 2015
Taking care of customer. Grant Meadows is a gentleman of his word.After my service was completed,he took good care of my concerns and wanted to be sure I was happy with the re Grant Meadows is a gentleman of his word.After my service was completed,he took good care of my concerns and wanted to be sure I was happy with the results.He is a great asset to your company. More
by carset17
