Casey Honda

Don Matoi does a great job. My 2003 Pilot failed the state inspection due to a couple of discovered serious safety defects (steering tie rod, shock leakage). Don took me out to My 2003 Pilot failed the state inspection due to a couple of discovered serious safety defects (steering tie rod, shock leakage). Don took me out to show me the problems which I appreciated. Don quickly arranged a no-cost rental, then followed through to keep me informed about the status of the repairs. Don fully understands and practices the need for excellent communication, both for customer knowledge and assurance, overcoming the common suspicion about dealer repairs. He's a pleasure to deal with and I feel safer driving my Pilot because of his service. Casey Honda should keep Don happy as he's a big asset to the organization in a very critical job. More

Love my CRV After 3 1/2 years of looking for "just the right car", I finally found not only the right car, but the right dealership to buy it. Tommy Malone was a After 3 1/2 years of looking for "just the right car", I finally found not only the right car, but the right dealership to buy it. Tommy Malone was a very helpful, respectful, and informative sales person, but not pushy. I felt very comfortable making up my own mind and have been more than pleased with buying a CRV Touring. I love it! I don't know why I would have searched anywhere else when. Casey was the dealer of my last car purchase in 2002 also. Keep up the good work. More

Pax tire balance corrected We recently purchased four run-flat, PAX tires for my wife's van, prior to her trip from Yorktown to Woodbridge. Once on the interstate, my wife real We recently purchased four run-flat, PAX tires for my wife's van, prior to her trip from Yorktown to Woodbridge. Once on the interstate, my wife realized the tires were not properly balanced, but she needed to be in Woodbridge, so she pressed on with the trip and bounced to Woodbridge. I called Don, our service manager at Casey, and explained what happened. As soon as my wife returned from her trip, Don got us right in and corrected the balance problems. Seem the balance machine for the PAX tires was not calibrated correctly the first time the tires were balanced. Don also gave us a complementary car was and vacuum. Great praise for Don taking care of this. More

Excellent service. I have received consistent excellent service from Casey Honda of Newport News, Va. I've used their service for about a year, through five or six occa I have received consistent excellent service from Casey Honda of Newport News, Va. I've used their service for about a year, through five or six occasions and a combination of service, troubleshooting & repair, and accessory installation. They consistently provide clear information on diagnosis and recommendations, easily understood pricing, and reliable estimates of duration of service. They continue to earn my repeat business. My service manager has been Mr. Don Matol. More

quick I was in and out in less than an hour just as they said I would. Nice, clean facility and friendly workers. Easy to make an appointment online. I was in and out in less than an hour just as they said I would. Nice, clean facility and friendly workers. Easy to make an appointment online. More

great This was my second visit (driving from Norfolk) for regular service - it again went great , Mr Matol was very helpful, informative , very pleasant, This was my second visit (driving from Norfolk) for regular service - it again went great , Mr Matol was very helpful, informative , very pleasant, makes you and your car feel really welcome, VIP like . He is a great asset to Casey Honda. I would like to thank everybody who was working on my (dear) CR-Z.. . More