Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Casey Honda
Newport News, VA
744 Reviews
At Casey Honda, we offer extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord, CR-V, Pilot and Odyssey. We carry the most new Hondas on the Peninsula and we work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our dealership is conveniently located just 3 miles west of the Newport News/Williamsburg Airport.
We have over 500 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer our Casey Carefree Guarantee with your purchase so you know you will be covered. You can trust you and your vehicle will be taken care of at Casey Honda.
Our primary concern is the satisfaction of our customers. Our online showroom was created to enhance the buying experience for each and every one of our customers. If you have any questions, please feel free to contact us or call one of our Online Team Members at 757-643-7201.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 AM
Wednesday 7:00 AM - 6:00 AM
Thursday 7:00 AM - 6:00 AM
Friday 7:00 AM - 6:00 AM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 744 reviews
October 04, 2015
50,000 mile service Don Matol was polite, professional, and friendly throughout the service process. Don was concise, yet complete, with his service recommendations and Don Matol was polite, professional, and friendly throughout the service process. Don was concise, yet complete, with his service recommendations and addressed all my questions. Don was exceptionally prompt and "jumped" on the service list and communicated back to me very early with the service results. I have purchased 4 Honda Accords from Casey and will buy my next Honda from Casey. This was my first service experience with Don Matol. Don demonstrated that personable skill set to make a customer feel appreciated. Don Matol was excellent and is appreciated. More
by Bob writes
Employees Worked With
Don Matol
October 02, 2015
Consistently Positive Experience We have consistently had positive experiences with the Casey Honda Service Center. Don Matol has assisted us with the majority of those visits and he We have consistently had positive experiences with the Casey Honda Service Center. Don Matol has assisted us with the majority of those visits and he ensures that each visit is as quick and efficient as possible. He's very conscientious about making sure we understand what needs to be done or what has been done and that we are completely satisfied. More
by jb61
Employees Worked With
Don Matol
October 02, 2015
Great Experience Again Our Honda PIlot has reached 100,000 miles and is in great condition. It has been serviced here since 2008. Great to be planning to hand it down to o Our Honda PIlot has reached 100,000 miles and is in great condition. It has been serviced here since 2008. Great to be planning to hand it down to our middle child and get a new one. We are a Honda family. More
by TheBrandClan
Employees Worked With
Don Matol
September 27, 2015
First Service call ... 6000+ miles Excellent!! My wife handled the service and is quite happy!! And you know the rule ' if the wife is happy, we all are happy'. I am counting on the s Excellent!! My wife handled the service and is quite happy!! And you know the rule ' if the wife is happy, we all are happy'. I am counting on the same service quality on each visit, it is a quality of life issue.... If you know what I mean More
by Braddaboater
Employees Worked With
Kyle Kilgore
September 25, 2015
Great Experience!!! I brought my 2013 Insight in for maintenance and washer fluid tank issues and my emissions warning was on. I was dropping the car off, so I was gettin I brought my 2013 Insight in for maintenance and washer fluid tank issues and my emissions warning was on. I was dropping the car off, so I was getting a loaner. Don really took care of what was needed on my car and what I needed. The maintenance was good and the service was very quick and very friendly. More
by anjanette73
Employees Worked With
Don Matol
September 24, 2015
Super experience! Collette was just awesome as well as the entire service department. We were in and out very quickly and everything was great. I highly recommend Case Collette was just awesome as well as the entire service department. We were in and out very quickly and everything was great. I highly recommend Casey Honda's service dept. Thanks for the fast and excellent service......Stuart Holland / Virginia Beach More
by coachman
Employees Worked With
Collette Stevens
September 22, 2015
Excellent and fast service. For every Service Visit I always feel that there is nowhere better to get my car service. Don has always been great on Customer Service and explains d For every Service Visit I always feel that there is nowhere better to get my car service. Don has always been great on Customer Service and explains details in a simple and understandable way when recommending the best route on what is needed for a safe and reliable vehicle. Thanks Don More
by Santosj
Employees Worked With
Don Matol
September 20, 2015
Great Experience We always ask for an appointment on the day that Don Matol is there because he always checks out all details, gives needed service, and goes over our We always ask for an appointment on the day that Don Matol is there because he always checks out all details, gives needed service, and goes over our "score card", presenting expected needs of our cars on future visits. We trust him because he has never let us down. Thanks also for the complimentary car wash. Excellent service! More
by DHeath007
Employees Worked With
Don Matol
September 19, 2015
Regular Maintenance Service Express service was excellent. Kyle was superb in providing fast and efficient service. I was in and out in record time and it was well appreciated. Express service was excellent. Kyle was superb in providing fast and efficient service. I was in and out in record time and it was well appreciated. More
by xxxxxxxxxxxxxx
Employees Worked With
Kyle Kilgore
September 18, 2015
Don Matol was great I came in for Air Conditioner service on my Civic. On line Appointment was easy. Don Matol got me in and out efficiently & quickly. Don took the extra I came in for Air Conditioner service on my Civic. On line Appointment was easy. Don Matol got me in and out efficiently & quickly. Don took the extra trouble to make sure everything went smoothly. This was an unexpectedly good experience. More
by Bud K
Employees Worked With
Don Matol
