Casey Honda
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 AM
Wednesday 7:00 AM - 6:00 AM
Thursday 7:00 AM - 6:00 AM
Friday 7:00 AM - 6:00 AM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 744 reviews
Awesome experience! Tiffany was very knowledgable and was very professional. She helped me get a fair price and made the experience so easy! I definitely recommend and I Tiffany was very knowledgable and was very professional. She helped me get a fair price and made the experience so easy! I definitely recommend and I will purchase from her in the future! More
Service Dept excels Don Matol continues to exceed customer expectations. He is professional, thorough and accommodating customer needs. Casey Honda Service Dept technic Don Matol continues to exceed customer expectations. He is professional, thorough and accommodating customer needs. Casey Honda Service Dept technicians similarly are the very best. I will not take my Honda to any other location for service. More
I felt service was very personalized. Brought my Honda in for routine service. I was in and out in 45 minutes and Katie made sure my questions and concerns (planning for upcoming trip to Brought my Honda in for routine service. I was in and out in 45 minutes and Katie made sure my questions and concerns (planning for upcoming trip to colder weather) were all addressed. She is tops in my book and why I would probably go back to Casey Honda when it's time to get a new car. Thank you so much. More
Don is fantastic You are truly lucky to have an employee like Don on your staff. He always go above and beyond to ensure his customers are satisfied. You are truly lucky to have an employee like Don on your staff. He always go above and beyond to ensure his customers are satisfied. More
Don is a credit to Casey Honda I bought my CR-V new in 2009 and have had very little need for any service , but for each oil change and inspection, Don treats me like a valued custo I bought my CR-V new in 2009 and have had very little need for any service , but for each oil change and inspection, Don treats me like a valued customer, as he does everyone that I hear in the wait area, he is very honest and great at explanation of service, this time I needed new tires all around, and never though much about buying them at a dealer in all my 5- yrs owning cars, with Don it was easy. More
Excellent service experience My experiences with the Casey Honda Service Department continue to be excellent. The latest visit included an oil change, tire rotation, etc and I wa My experiences with the Casey Honda Service Department continue to be excellent. The latest visit included an oil change, tire rotation, etc and I was finished in a little over an hour. Don Matol has provided professional assistance since the purchase of my Civic in 2010 and I could not and would not ask for anyone else. He provides a level of confidence that keeps you coming back to the dealership. More
Service With Excellence From sales to service, Casey has well deserved their five star review. Lyndon Ombac is a consummate sales professional. His no pressure demeanor offer From sales to service, Casey has well deserved their five star review. Lyndon Ombac is a consummate sales professional. His no pressure demeanor offers the consumer a sense of trust and confidence in both Honda and Casey. Casey has been following up with us on a routine basis to insure we are well satisfied and have no questions in regard to our new 2016 Pilot. Katherine Gilbert was very knowledgeable, professional and friendly. She made me feel like I was the only customer there and insured I was leaving with confident knowledge in her and the vehicle. We went to several dealerships prior to our purchase and found Casey to be the most professional, interested and reasonable. More
Routinely excellent Les than an hour for routine oil change, filter replacement, tire rotation, typical of the 25-plus years I've been a Casey Honda customer. Les than an hour for routine oil change, filter replacement, tire rotation, typical of the 25-plus years I've been a Casey Honda customer. More
Great customer service Don Matol is a great asset to your company. He always is respectful and so very professional. He takes care of my needs and also recommends services t Don Matol is a great asset to your company. He always is respectful and so very professional. He takes care of my needs and also recommends services that I may have forgot about. I would recommend Casey Honda and Don to everyone.. Why isn't He in management? More
Dry-Rotted rear tires Bought a 2012 Honda Pilot with 2 bad tires. Both were dry-rotted. Lucky they didn't blow while driving. They marked the tires "good" on the checklist. Bought a 2012 Honda Pilot with 2 bad tires. Both were dry-rotted. Lucky they didn't blow while driving. They marked the tires "good" on the checklist. More