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Casey Honda

Newport News, VA

4.6
744 Reviews
At Casey Honda, we offer extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord, CR-V, Pilot and Odyssey. We carry the most new Hondas on the Peninsula and we work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our dealership is conveniently located just 3 miles west of the Newport News/Williamsburg Airport. We have over 500 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer our Casey Carefree Guarantee with your purchase so you know you will be covered. You can trust you and your vehicle will be taken care of at Casey Honda. Our primary concern is the satisfaction of our customers. Our online showroom was created to enhance the buying experience for each and every one of our customers. If you have any questions, please feel free to contact us or call one of our Online Team Members at 757-643-7201.
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12943 Jefferson Ave

Newport News, VA

23608

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Showing 744 reviews

November 17, 2015

Awesome experience! Tiffany was very knowledgable and was very professional. She helped me get a fair price and made the experience so easy! I definitely recommend and I More

by Chris23233
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Weddle
Nov 18, 2015 -

Casey Honda responded

Chris, thank you so much for taking the time to share your wonderful feedback! We are so glad Tiffany was able to provide you with the professional and easy buying experience that had you driving away completely satisfied. We do all we can to make sure our customers always receive nothing short of the fantastic service they deserve. We appreciate your business and are looking forward to working with you again in the future!

November 16, 2015

Service Dept excels Don Matol continues to exceed customer expectations. He is professional, thorough and accommodating customer needs. Casey Honda Service Dept technic More

by michaeljallo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Nov 16, 2015 -

Casey Honda responded

That's what we like to hear, Michael! We are so glad Don has once again been able to exceed your expectations during your recent visit to our dealership. Don and the rest of our service team strive to make sure our customers always leave our dealership completely satisfied. We truly appreciate your continued business, and are always looking forward to your next visit!

November 15, 2015

I felt service was very personalized. Brought my Honda in for routine service. I was in and out in 45 minutes and Katie made sure my questions and concerns (planning for upcoming trip to More

by regina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine Gilbert
Nov 16, 2015 -

Casey Honda responded

Thank you so much for your awesome feedback, Regina! It is so great Katie made sure your recent visit to our service was quick and effective so your car is ready for your trip to colder weather. We do all we can to make sure our customers' vehicles are ready for anything. We appreciate your continued business, and look forward to your next visit. Have a safe and fun trip!

November 14, 2015

Don is fantastic You are truly lucky to have an employee like Don on your staff. He always go above and beyond to ensure his customers are satisfied. More

by Djobnson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Nov 16, 2015 -

Casey Honda responded

Thank you for your feedback! It is great Don too such wonderful care of you during your visit to our service center. Don and the rest of our service team always strive to make sure our customers always receive the best service they deserve. We appreciate your continued business, and are looking forward to seeing you again in the future!

November 10, 2015

Don is a credit to Casey Honda I bought my CR-V new in 2009 and have had very little need for any service , but for each oil change and inspection, Don treats me like a valued custo More

by Len
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Nov 10, 2015 -

Casey Honda responded

That is great to hear! We are glad Don made sure your most recent visit to our service center had you driving away completely satisfied. We know that most people don't consider buying tires at a dealership, but we assure that with Don and the rest of our amazing service team, it is always an excellent choice. Thank you so much for your continued business, and please let us know if you need anything else. Have a great day!

November 07, 2015

Excellent service experience My experiences with the Casey Honda Service Department continue to be excellent. The latest visit included an oil change, tire rotation, etc and I wa More

by portside
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Nov 10, 2015 -

Casey Honda responded

That is what we like to hear! We are glad Don always provided you with the excellent experience you deserve. Don and the rest of our service team take pride in making sure our customers' vehicles drive away as if it was the first day off the lot. We truly appreciate your continued business, and are looking forward to working with you again in the future!

November 07, 2015

Service With Excellence From sales to service, Casey has well deserved their five star review. Lyndon Ombac is a consummate sales professional. His no pressure demeanor offer More

by DReeves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyndon Ombac, Katherine Gilbert
Nov 10, 2015 -

Casey Honda responded

Wow, thank you so much for taking the time out of your day to share your kind words! It is wonderful to hear Lyndon and the rest of our dedicated staff have been able to make your buying experience so great even after you have left our dealership. We take great pride in being able to make really go the distance for our customers to make sure they are always treated with utmost care and respect they deserve. It's simply the Casey way. We truly appreciate your business, and please do not hesitate to let us know if there is anything more we can do for you. Enjoy your new Pilot!

November 01, 2015

Routinely excellent Les than an hour for routine oil change, filter replacement, tire rotation, typical of the 25-plus years I've been a Casey Honda customer. More

by dt1959
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Katherine Gilbert
Nov 02, 2015 -

Casey Honda responded

Thank you so much for your awesome feedback! We are glad that your most recent visit to our service center has once again had you driving away completely satisfied. We pride ourselves on providing our customers with the quick, effective and consistent service they deserve. We truly appreciate your continued business, and are looking forward to taking care of you again in the future!

October 29, 2015

Great customer service Don Matol is a great asset to your company. He always is respectful and so very professional. He takes care of my needs and also recommends services t More

by jah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Oct 29, 2015 -

Casey Honda responded

Thank you so much for taking the time out of your day to share your wonderful feedback! We are glad Don was able to treat you and your vehicle with the utmost respect and care you both deserve. Our service team take great pride in being able to bring out customers a standard of service that simply cannot be matched. We appreciate your business and recommendation. Please let us know if you need anything else!

October 29, 2015

Dry-Rotted rear tires Bought a 2012 Honda Pilot with 2 bad tires. Both were dry-rotted. Lucky they didn't blow while driving. They marked the tires "good" on the checklist. More

by Douglas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Calvin, doesn't work there anymore
Nov 13, 2015 -

Casey Honda responded

Douglas, thank you for your feedback. It is unfortunate that your buying experience at our dealership has not kept you completely satisfied. Our sales and service teams’ top priorities are our customers’ complete satisfaction and safety. We have already passed this issue along to the proper management, and would very much like to speak with you further about this issue. If you could please private message us your contact information, our Sales Manager, Darrel Heaton, will be reaching out to you shortly. We truly do appreciate your business, and are looking forward to speaking with you soon.

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