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Casey Honda

Newport News, VA

4.6
744 Reviews
At Casey Honda, we offer extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord, CR-V, Pilot and Odyssey. We carry the most new Hondas on the Peninsula and we work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our dealership is conveniently located just 3 miles west of the Newport News/Williamsburg Airport. We have over 500 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer our Casey Carefree Guarantee with your purchase so you know you will be covered. You can trust you and your vehicle will be taken care of at Casey Honda. Our primary concern is the satisfaction of our customers. Our online showroom was created to enhance the buying experience for each and every one of our customers. If you have any questions, please feel free to contact us or call one of our Online Team Members at 757-643-7201.
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12943 Jefferson Ave

Newport News, VA

23608

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Showing 744 reviews

December 03, 2015

Pilot Purchase It was a pleasure working with Jonathan from the initial phone call to driving the car off the lot. He helped to make the car purchase a positive exp More

by TC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 03, 2015 -

Casey Honda responded

That's what we like to hear, TC! We are so glad Jonathan was able to make your entire buying process so wonderful from start to finish, and making sure your drove away completely satisfied. We do our very best to make sure our customers have the buying experience they deserve. Thank you for your business, and we hope you enjoying your new Honda. Have a great day!

December 03, 2015

Great Service I had a appointment to get a oil change and tire rotation. The service too 30 minutes. All the employees I felt with were very nice. Great service all More

by Rugrats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol, Kyle Kilgore
Dec 07, 2015 -

Casey Honda responded

Thank you for your great feedback! We are so glad your vehicle was quickly and effectively serviced so you could get back on the road in no time. Thank you for stopping by, and please let us know if you need anything else. Have a great day!

December 01, 2015

service Very helpful and job was done on a very decent time. Plus they are open on black friday. I only had hope they had black friday deals for services may More

by rotorhead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine Gilbert
Dec 03, 2015 -

Casey Honda responded

Thank you for your feedback! We are glad our service team was able to quickly and effectively get you back on the road for your Thanksgiving weekend. We do apologize for not having Black Friday offerings, but we will look further into your suggestion for next year. We appreciate your business, and hope you had a wonderful weekend!

November 30, 2015

Excellent service I have dealt with Casey Honda for years and have always found the service to be excellent. Special thanks to Don Matol, Derek Holden, and Tiffany Wed More

by APreisser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Weddle, Derek Holden, Donna Whitehurst, Don Matol
Nov 30, 2015 -

Casey Honda responded

Thank you so much for sharing your great feedback! We are so glad Don, Derek and Tiffany always go the extra mile to make sure your visits always have you leaving you completely satisfied. We truly appreciate your continued business, and are looking forward to seeing you again in the future!

November 29, 2015

Excellent Service! We experienced car troubles while traveling over the Thanksgiving weekend. Being more than 1000 miles from home with mechanical problems made us very More

by Jrstof
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Nov 30, 2015 -

Casey Honda responded

You are more than welcome! We understand the frustration behind a mechanical issue with a vehicle, especially being so far from home. Don was more than happy to quickly and effectively identify the issue with your vehicle so you could get back on the road and fully enjoy your Thanksgiving weekend. We truly appreciate your business, and please do not hesitate to let us know if there is anything more we can do for you!

November 26, 2015

Oil change I live in San Antonio, Texas but have family here so I use your dealership anytime I need service. Never disappointed and am in and out on a timely More

by Texas home
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Rivongkham
Nov 30, 2015 -

Casey Honda responded

That's what we like to hear! It is great our service team always makes sure you leave our dealership completely satisfied whenever you come up from San Antonio for service. We take great pride in our clean service center. Thank you so much for your continued business. Please stop by the next time you in town. Have a great day!

November 22, 2015

Timely, polite, listens to customer. Went in for routine maintenance, it was a pleasant experience, with polite, smiling face. Kyle listened to what I had to say and responded accordingly More

by Tking
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kilgore
Nov 24, 2015 -

Casey Honda responded

Thank you for your great comments! We are glad Kyle took the time to listen to your concerns so that we could quickly and effectively have your car back on the road in no time. We appreciate your business, and please let us know if there is anything more we can do for you. Have a great day!

November 21, 2015

EXCELLENT SERVICE Katie/blue team/oil change. She was professional, kind and the wait was not long at all. Great experience. Katie and Vera are the best! More

by 2ndtimehondaowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vera Berry, Katherine Gilbert
Nov 24, 2015 -

Casey Honda responded

Thank you so much for your great feedback! It is awesome Katie, Vera and the Blue Team were able to quickly and effectively have your oil change completed so you could get back on the road in no time. We appreciate your business, and please let us know if there is anything more we can do for you!

November 19, 2015

Excellent Service Dept. I can't say enough good about Don Matol. Once again he has made getting your car serviced a pleasant experience. Casey Honda is lucky to have him!!! More

by fc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
, Don Matol
Nov 20, 2015 -

Casey Honda responded

Thank you so much for taking the time to share your awesome feedback! It is great that Don always makes sure your service visits has you driving away completely satisfied. We are lucky to have great customers like you working with our awesome team. We truly appreciate your continued business, and please let us know if there is anything more we can do for you. Take care!

November 18, 2015

GREAT AND GREATER Grant was great. Work was done as was expected. I have dealt with him before and he has always treated me right. Look forward to working with him a More

by SKINNYLEGGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 19, 2015 -

Casey Honda responded

That is great to hear! We are so glad Grant has once again made sure your visit to our service center had you driving away completely satisfied. We appreciate your business, and are also looking forward to working with you again in the future!

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