Casey Honda

Great Service I continue, after several years, to be most impressed with my Service Representative, Don Matol. He is careful to explain what the service will entai I continue, after several years, to be most impressed with my Service Representative, Don Matol. He is careful to explain what the service will entail, ensure all my questions are answered, then follow-up with me to ensure the service was performed to my expectation and satisfaction. Don offers advice on needed future service, noting what service repairs can wait and which ones might become a safety hazard if I wait too long. I will not go to any other Service Rep other than Don Matol. He is the best. More

Very hospitable and helpful Came for an oil change and work on transmission, was given a quick quote on everything I inquired about and was offered to schedule a future appointme Came for an oil change and work on transmission, was given a quick quote on everything I inquired about and was offered to schedule a future appointment too but nothing too pushy as is often the experience. No complaints this visit and I would definitely recommend Collette be your service writer of choice. More

Excellent customer service I have been very happy with Casey Honda ever since I purchased my Odyssey over 10 years ago. Our family currently has two Hondas which we have service I have been very happy with Casey Honda ever since I purchased my Odyssey over 10 years ago. Our family currently has two Hondas which we have serviced periodically for preventative maintenance. The service teams have been excellent over the years. Our family first started with Fred up until he retired several years ago and we are now with Don's team and couldn't be happier. Don is always ready and willing to turn our cars around as quickly as possible and get us on our way. He is always polite, professional, and knowledgable. What more can you ask for? Plus, I love the rental car and shuttle service too. More

Great Service Our daughter was home for the holidays and I took her car in for a service. Service was fast and complete. Everyone in the service department were p Our daughter was home for the holidays and I took her car in for a service. Service was fast and complete. Everyone in the service department were professional and courteous. Great experience. More

I have great confidence in Don Matol I always ask for Don's team when I have to have my car service even for an oil change. I feel that he tries to do his best to make sure I receive gre I always ask for Don's team when I have to have my car service even for an oil change. I feel that he tries to do his best to make sure I receive great service. He listens to my concerns and assures me that he will take care of the problem. As a women, when I leave I do not feel that I have been taken advantage of with a service I did not need. More

Always friendly reception and timely service. I took my Honda CRV in for inspection. My service advisor is Don Matol. He pointed out unusual corrosion on the positive battery post. I cleaned up t I took my Honda CRV in for inspection. My service advisor is Don Matol. He pointed out unusual corrosion on the positive battery post. I cleaned up the corrosion but it came back in a few days and it had compromised the positive cable which had to be replaced. Although the battery was not that old, it appeared to leak acid at the post. I also had the battery replaced. The service was done very well and Don was extremely helpful and courteous. More

Don Matol Ms. Irvin Don Matol is the BEST service manager! Always keeps me informed about the care of my car and service. Super courteous and knowledgeable! Ms. Irvin Don Matol is the BEST service manager! Always keeps me informed about the care of my car and service. Super courteous and knowledgeable! More

Great service , was ready at appointed time. Service performed fast and complete. team was courteous and explains everything that needs to be done on my vehicle , was ready at appointed time. Service performed fast and complete. team was courteous and explains everything that needs to be done on my vehicle More

Unaccountable poor service I have been dealing with Seth for well over a month now. Most people when they buy a car they don't have to keep going back to the dealership every w I have been dealing with Seth for well over a month now. Most people when they buy a car they don't have to keep going back to the dealership every weekend. I have. Why? Because Seth Garcia isn't half way decent in handling paperwork. I bought a car over a month ago and I still have no tags, my finance company doesn't have they car info from the dealership, and I'm always having to bring something else down to the dealership. Don't dare try to call to resolve an issue your having because the salesperson can't do his job, because he nor will anyone else at this dealership take or return your call. I wouldn't recommend this place to my worst enemy. Save yourself the headaches and financial mishaps with this place and go to another dealership because this place and Seth could care less. More

Excellent Service. Don Matol is the BEST service manage we have EVER worked with!! Knowledgeable and professional! He truly cares about the customer and is a person w Don Matol is the BEST service manage we have EVER worked with!! Knowledgeable and professional! He truly cares about the customer and is a person with the highest integrity!!! Give him a HUGE Xmas bonus. We also met with Lyndon Ombac about a new car (Pilot) and he is exceptional!!!! He knows his business ans easily answered all our questions. I can't imagine a BETTER, more knowledgeable sales person. You need to give him a raise and keep him at your delaership!!! More