Casey Honda
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 AM
Wednesday 7:00 AM - 6:00 AM
Thursday 7:00 AM - 6:00 AM
Friday 7:00 AM - 6:00 AM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Hassle-free Buying Experience!! I purchased a 2015 CR-V and this car is the 5th Honda I have gotten from Casey Honda since 1988. As usual, the buying experience was quite pleasant. I purchased a 2015 CR-V and this car is the 5th Honda I have gotten from Casey Honda since 1988. As usual, the buying experience was quite pleasant. Tiffany Weddle was very familiar with all of the new car features and answered all of our questions. By the way, all of the Hondas that I purchased previously are still in our family, except for the '88 Accord (I'm sure that it is still in service somewhere)!! More
Don Matol is so helpful! Don Matol is so great! He always does such a great job explaining and making sure I understand what is being done to the van. The thing I love most is Don Matol is so great! He always does such a great job explaining and making sure I understand what is being done to the van. The thing I love most is he always gives a heads up to what is to come on the next appointment. More
As always, friendly, professional service! Don Matol is amazing. Although he is a man his mind understands what a woman is explaining to him!! He goes over what was done and explained what th Don Matol is amazing. Although he is a man his mind understands what a woman is explaining to him!! He goes over what was done and explained what the letter was for that we received in the mail. Don, thanks for all your help and answers to our questions. The Aiellos More
Personable, fun, easy Our experience with Casey Honda was very pleasant. Everyone there was very welcoming, from the sales manager to the lot attendant we were acknowledged Our experience with Casey Honda was very pleasant. Everyone there was very welcoming, from the sales manager to the lot attendant we were acknowledged as people, not dollar signs. Our sales associate, Rick Cutchins, was very accommodating and enthused throughout our experience; there was never a dull moment. He was persistent with ensuring all of our needs were taken care of and all questions were answered. Car buying is often a dreaded task for most only because you expect to have some money hungry salesman virtually trying to put the car down your throat or being so persistant, that it creates a cloud of intimidation and anxiety. Well, Rick is not that kind of salesman; he didnt put up a façade, didnt make us feel obligated, and connected with us on a personal level. If you plan on checking out this dealership. Go straight to Rick! More
Great service After dealing with an irate customer she didn't allow the situation to deter her attitude toward those waiting. She was very helpful in getting me in After dealing with an irate customer she didn't allow the situation to deter her attitude toward those waiting. She was very helpful in getting me in and out, and scheduling my next appointment More
Outstanding I test drove a grand Cherokee with Rick Cutchins and was very easy to talk to and provided all the information I needed. Rick had a customer when I ca I test drove a grand Cherokee with Rick Cutchins and was very easy to talk to and provided all the information I needed. Rick had a customer when I came back to purchase the vehicle and we then had Tiffany help us. She was great and also provided all the information we needed. Loved the car and the service. More
Great service despite not having an appointment I stopped in at the last minute without an appointment, and was expecting either a lengthy wait or being told I had to schedule an appointment and ret I stopped in at the last minute without an appointment, and was expecting either a lengthy wait or being told I had to schedule an appointment and return at a later date. I was really impressed that my car was ready within an hour, especially considering I left another place of business because they told me it was going to be a 5 hour wait. Thank you all for accommodating me, and I will make sure to schedule an appointment next time. More
Fantastic first visit for this used car Don Matol again exceeded my expectations when bringing in a "new to me" used Odyssey for its first service to Casey Honda. He quickly identified any Don Matol again exceeded my expectations when bringing in a "new to me" used Odyssey for its first service to Casey Honda. He quickly identified any recall and extended warranty items and had the vehicle checked out comprehensively to ensure the items were taken care of before the warranty ran out. On top of that, when Don and the technician team noticed a critical item left behind, they quickly remedied the error and did more than "make me whole" but truly went above and beyond to ensure I knew they had my safety and best interests in mind. His integrity in identifying and correcting the issue is one reason I will continue to bring my vehicles in for service at Casey Honda. More
Quick, and Excellent Service I always come to Don when I get my car serviced and he is always so polite and attentive, while throughly explaining everything being done to the car. I always come to Don when I get my car serviced and he is always so polite and attentive, while throughly explaining everything being done to the car. Excellent service as always :-) More
Outstanding Service (Don Matol) & the svc (auto) department Don Matol Is the "Ambassador" of Casey Honda. He always greets me by name and is extremely attentive. He never let's "anyone" down. He's the consu Don Matol Is the "Ambassador" of Casey Honda. He always greets me by name and is extremely attentive. He never let's "anyone" down. He's the consummate professional who always "follow up" to ensure that everything's working fine. If I were to rate Don Matol I couldn't put the number of stars on the page because it would be too many!!!!! If I were writing a performance report on Mr. Matol I would give him a "Definitely Promote"!!!! He's ready for increased responsibility!!!!! The Automotive service department is "out of this world"! They are the "unsung" hero's who work behind the scenes taking care of our cars and "DEFINITELY" needs to be acknowledged!!! The service department automotive crew are a superb bunch of talented professionals who always gets it right!!! They keep our Honda's "humming" like a "Swiss" watch! Great job Honda Team!!! Great Job Casey Honda!!! More