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Casey Honda

Newport News, VA

4.6
744 Reviews
At Casey Honda, we offer extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord, CR-V, Pilot and Odyssey. We carry the most new Hondas on the Peninsula and we work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our dealership is conveniently located just 3 miles west of the Newport News/Williamsburg Airport. We have over 500 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer our Casey Carefree Guarantee with your purchase so you know you will be covered. You can trust you and your vehicle will be taken care of at Casey Honda. Our primary concern is the satisfaction of our customers. Our online showroom was created to enhance the buying experience for each and every one of our customers. If you have any questions, please feel free to contact us or call one of our Online Team Members at 757-643-7201.
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12943 Jefferson Ave

Newport News, VA

23608

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Showing 744 reviews

April 01, 2016

Refreshing Honda really made me feel like I was a priority to them. Don was great, attentive and friendly! He definitely made up for any inconvenience from the More

by Danielle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Apr 04, 2016 -

Casey Honda responded

Thank you for the review Danielle! Making customers satisfied with their experience with us is always our priority. We are glad to hear that our service was worthy of 5 stars. We hope to be able to continue to give you this amazing service for years to come. Thank you and have an amazing day!

March 30, 2016

"Thanks for great sevice" I want to thank Honda for making a perfect choice for a Service Agent, Collette Stevens. No one wants to hear that they need a repair on their car, More

by steveshariwelch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Mar 31, 2016 -

Casey Honda responded

Thank you for the review! We appreciate your feedback and are glad to hear that you had an overall 5 star experience. Making customers satisfied is our priority, we do all we can to make sure the customer enjoys their purchasing experience. We only select the best service agents for our customers because the best deserve the best service possible. We are glad that you feel you're in good hands when you come into Casey Honda and we hope to have you as a customer for many years to come. Thank you and have a great day!

March 28, 2016

Great Service Manager We brought in our 2007 for new brakes. 27-pt inspection was done, new brakes and rotors installed. Excellent service. Mr. Matol kept us informed of More

by DHeath007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Mar 28, 2016 -

Casey Honda responded

Thank your for the review! We are glad that we could fix your vehicle efficiently and that we could provide you with information to feel confident that the car is in top condition. We are all about customer satisfaction here at Casey. If you have anymore automotive needs in the future please feel free to come in. Thank you and have a great day!

March 26, 2016

Great job in a short time Needed an oil change and some other items serviced on the CRV. Catherine got everything lined up in short order and I went off to the customer lounge. More

by DocM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine Gilbert
Mar 28, 2016 -

Casey Honda responded

Thank you for the review! We are glad that we could service your vehicle in a timely fashion and that you were satisfied with it. Here at Casey satisfying our customers is our priority so to hear that we gave you a 5 star visit is great news! We hope you continue to come into Casey for any of your automotive news. Thank you and have a great day!

March 26, 2016

Great customer service Don Matol goes out of his way to insure you understand everything that is being done to your car. He answers all questions, great job Don. More

by Anthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Mar 28, 2016 -

Casey Honda responded

Thank you for the review Anthony! We are glad that we could give you a 5 Star worthy service while here at Casey. Customer satisfaction is our priority so to hear we could satisfy you is amazing news. If you have any automotive needs in the future feel free to come back! Thank you and we hope you have an amazing day.

March 26, 2016

Very good Simply well done. A mechanical problem (rock jammed in brake) was spotted during inspection and duly fixed. This is the level of service that I've c More

by Thomas Charlock
Recommend Dealer
Yes
Employees Worked With
Don Matol
Mar 28, 2016 -

Casey Honda responded

Thanks for the review Thomas! We are glad to hear we could help you and fix the problem at hand. We hope to be able to continue to give you the level of service you expect throughout your time here at Casey. If you have any more automotive needs feel free to come in. Thank you and have a good day!

March 26, 2016

Best service! Ms. Stevens gave me amazing service! She broke everything down into words I can understand, was patient kind and funny. If you take your car here brin More

by ORJordan88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Mar 28, 2016 -

Casey Honda responded

Thank you for your review! We are ecstatic to hear that you felt your service was 5 star worthy. Please feel free to come into Casey for any of your automotive needs in the future. Thank you once again and we hope you have an amazing day!

March 23, 2016

Service department Best of the Best Have been using Casey Honda service department for 8 years, have always received courteous and customer friendly service. No high pressure, they fix w More

by jtmurphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol, Katherine Gilbert
Mar 24, 2016 -

Casey Honda responded

Thank you for your review! We are glad to hear that throughout your eight years in Casey Honda, we could provide you with a 5 star experience. Customers are our main priority and we are glad that you were completely satisfied . Thank you for being a loyal Casey customer and we hope you have a great day!

March 22, 2016

Easy. Simple. Efficient car-buying process I started the car buying process by getting qualified for financing first. Then I used TrueCar.com to get the best price. Casey Honda provided the bes More

by Todd Palm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Diggs, Richard Cutchins, Donna Whitehurst
Mar 22, 2016 -

Casey Honda responded

Thanks for the review Todd! We are glad that we could make a deal and that you were completely satisfied. We hope you wife enjoyed the surprise and we hope you continue to come back to us for any of your automotive needs. Have a wonderful day!

Mar 22, 2016 -

Casey Honda responded

Thanks for the review Todd! We are glad that we could make a deal and that you were completely satisfied. We hope you wife enjoyed the surprise and e hope you continue to come back to us for any of your automotive needs. Have a wonderful day!

March 21, 2016

Genuine helpfulness & True Respect Both Ryan & Alyx were super considerate of our personal circumstances, (recent job change & new baby limited our availability to be at the dealership) More

by Calisurfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyx Carneal
Mar 22, 2016 -

Casey Honda responded

Thanks for the awesome review! We are glad that you enjoyed your experience at our dealership and that you felt it deserved a 5 star rating. We are also glad that we could make things work to your personal circumstances and that you were completely satisfied. Customer satisfaction is our main goal and we hope you come back to us in the future for any of your automotive needs. Have a swell day!

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