Casey Honda
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 AM
Wednesday 7:00 AM - 6:00 AM
Thursday 7:00 AM - 6:00 AM
Friday 7:00 AM - 6:00 AM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Don Matol & team are one of the best! Don Matol and his technician team has diagnosed and repaired several electrical and mechanical issues with my 2008 Odyssey over the past several years Don Matol and his technician team has diagnosed and repaired several electrical and mechanical issues with my 2008 Odyssey over the past several years. Each time I'm greatly impressed with their wealth of knowledge, attention to detail, and concern for me personally. I've had service performed elsewhere, but keep coming back to Casey because of Don & team, especially with price-matching competitors' promotions. Keep up the great work!!! More
Oil change Don in service is top notch he is AWESOME !!!! I came back to this dealership for service just because of how nice he is ! Thank you Don the world nee Don in service is top notch he is AWESOME !!!! I came back to this dealership for service just because of how nice he is ! Thank you Don the world needs more people like you :) More
Don Matal is an Exceptional Service Manager As a military family we have moved from the East coast to the West coast and Don Matol is by far the best Service Manager we have ever had the pleasur As a military family we have moved from the East coast to the West coast and Don Matol is by far the best Service Manager we have ever had the pleasure of working with. He is very thorough and regardless of how busy he may be, he will take the time to address/answer all questions and concerns. And, if something isn't right he will make it right. We currently live in AL, but still bring my vehicle to Don - that's how much we appreciate the service we receive at Casey, but more importantly because Don Matol is on the team. Thank you Casey! We also like that Casey will match any competitors advertised price. More
Another Great Service Experience Don is a pleasure to deal with. He is very thorough in the explanation of everything throughout the entire service process. He is very concerned abou Don is a pleasure to deal with. He is very thorough in the explanation of everything throughout the entire service process. He is very concerned about the customer needs are met. Thanks for the wonderful experience, again Don. More
Always a Great Experience Don Matol the process. always does an excellent job processing my cars for the required service. Don is very professional when dealing with customers. Don Matol the process. always does an excellent job processing my cars for the required service. Don is very professional when dealing with customers. He thoroughly explains all the required maintenance and or repairs, and always keep me updated throughout the process. Great customer service is the reason I have all my repairs and maintenance done at Casey Honda. More
Great experience Service manager Don was excellent. A previous Casey dealership advised my daughter that she needed 4 new tires. During service Don checked and advised Service manager Don was excellent. A previous Casey dealership advised my daughter that she needed 4 new tires. During service Don checked and advised tires were not needed at this time. Great experience with Don not so much with Casey Toyota.... A little disappointed. My daughter goes to Casey Honda because she purchased the service package. A couple of months ago she went to Casey Toyota to get a tire replaced, as we live closer to them. She was told by a service advisor there that she was in dire need of tires. I have a Toyota that is serviced at Casey Toyota; however after this experience I am not sure if that will be the case any longer. I am not sure if they were trying to "get over" on her because she is a female or what. But, again I am very disappointed with the service advisors at Casey Toyota. More
Informative and short wait Ms. Stevens did an excellent job of keeping me informed on the progress of my vehicle and gave me a heads up on my Pilot's timing chain work with the Ms. Stevens did an excellent job of keeping me informed on the progress of my vehicle and gave me a heads up on my Pilot's timing chain work with the price of parts and labor and the best time to come to the dealership. This helps me plan better for the cost. Thanks More
Great service Don Mato and the service department were excellent in processing my car service. Pleasant expedient and kept me updated on progress. A little confusio Don Mato and the service department were excellent in processing my car service. Pleasant expedient and kept me updated on progress. A little confusion initially but rapidly clarified. More
First sevice visit This review is on the occasion of our first service visit. Meet the various service persons involved and felt that our needs would be met. Good experi This review is on the occasion of our first service visit. Meet the various service persons involved and felt that our needs would be met. Good experience. More
state inspection time! I was able to bring my 2010 Honda Fit in for its state inspection in a timely manner and Don Matol is my service manager. He always makes my trips to I was able to bring my 2010 Honda Fit in for its state inspection in a timely manner and Don Matol is my service manager. He always makes my trips to Casey Honda pleasant, always remembers me by name, is nice, informative and knowledgeable. He is one of the reasons I bring my vehicle to Casey Honda 98% of the time and the other 2% I usually regret. Thanks Don! More