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Casey Honda

Newport News, VA

4.6
744 Reviews
At Casey Honda, we offer extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord, CR-V, Pilot and Odyssey. We carry the most new Hondas on the Peninsula and we work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our dealership is conveniently located just 3 miles west of the Newport News/Williamsburg Airport. We have over 500 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer our Casey Carefree Guarantee with your purchase so you know you will be covered. You can trust you and your vehicle will be taken care of at Casey Honda. Our primary concern is the satisfaction of our customers. Our online showroom was created to enhance the buying experience for each and every one of our customers. If you have any questions, please feel free to contact us or call one of our Online Team Members at 757-643-7201.
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12943 Jefferson Ave

Newport News, VA

23608

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Showing 744 reviews

April 17, 2016

Great service Don was great and informative. Wait time was less then an hour. M y second car from here. I have not complaint at all. I recommend this service with d More

by Travis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Apr 18, 2016 -

Casey Honda responded

Thank you for the review Travis! We are happy to hear that we could provide you with a fast and efficient service. We are also glad to hear your feedback because with it we know where we are doing good and where we could use work. Thank you for your time and have a good day!

April 17, 2016

Two Words.....Don Matol!!! My husband and I have been Honda owners for years. Our Odyssey just turned to 270,000 miles. We drive 3 hours to get our car serviced. There is act More

by HappyHondaOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Another employee who Casey is lucky to have is Hannah in the Service Dept. office. She is so sweet, always kind, always smiling. It's so refreshing to meet someone who actually seems to love their job!!!, Don Matol
Apr 18, 2016 -

Casey Honda responded

Thank you for the review! We are ecstatic to hear that we could provide you with such an excellent service that you'd go out of your way to get your car serviced from us. We are also glad to hear to have you as a customer for many years and we hope to have you for many years to come. Thank you for your time and have an amazing day!

April 16, 2016

Service Don Matol is by far the best Service Manager I have ever had the pleasure of working with. He is very thorough and regardless of how busy he may be, h More

by Love my Odyssey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Apr 18, 2016 -

Casey Honda responded

Thank you for the review! We are ecstatic to hear that we could provide you with quality service and that we could make the experience 5 star worthy. Thank you for coming to Casey Honda for your automotive needs if you have anymore automotive needs we are always happy to be of service. We hope you have an amazing day!

April 16, 2016

Terrific Service Don Matol, Service Manager, is the reason I shop and service at Casey Honda. He is a thorough professional who gives candid advice and impeccable ser More

by michaeljallo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Apr 18, 2016 -

Casey Honda responded

Thank you for the review! your feedback is appreciated because with it we can learn where we are doing great and where we can use some work. Customer satisfaction is our goal and we do what we can to assure our customers leave happy. If you have any automotive needs in the future we are always happy to be of service. Thank you for your time and have an amazing day!

April 16, 2016

Don is very professional and always provides excellent customer service every time I get my cars regular service or inspections. Thanks for providing great service. More

by Tinaharris0722
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Apr 18, 2016 -

Casey Honda responded

Thank you for the review! We are glad to hear we could give you a professional and excellent customer service every time you have come in. We appreciate you as a customer and hope to have you with us for many years to come. Thank you for your time and have an amazing day!

April 15, 2016

Service Don did a good job and as always was very helpful! I can always depend on his service and will continue to come back there! More

by Betty582
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Apr 18, 2016 -

Casey Honda responded

Thank you for the review! We are glad to hear we could help you in servicing your vehicle. We do our best to make sure our customers receive the best and to know we did that hear makes us happy. If you have anymore automotive needs in the future we are always happy to be of service. Thank you and have an amazing day!

April 14, 2016

Service and repairs Once again Don Matol made all the difference. He is meticulous at letting the customer know what is found and all the options and implications--inclu More

by R. Freet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Apr 15, 2016 -

Casey Honda responded

Thank you for the review! We are glad to hear that our team can do such an amazing job and make your visit with us 5 star worthy. We appreciate your feedback because it lets us know where we are strong and where we need to work on. Making sure the customer is satisfied and that they feel they are in good hands is always our goal and to know we can do that delights us. If you have any automotive needs in the future we are always happy to be of service. Thank you and have a great day!

April 13, 2016

Great Dealer! We've been with Casey Honda since 1998, bought four cars and will only take them to the Casey Service Department for routine services and any required More

by Accord & Pilot Owners
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette is always our hero and takes wonderful care of us!, Collette Stevens
Apr 13, 2016 -

Casey Honda responded

Thank you for the review! We are happy to hear we could provide you with a 5 star service. We are also happy to hear feedback from our loyal customers, especially those who have been with us for about 18 years now! Your feedback helps us in knowing what we are doing right and what we need to improve on. If you have any automotive needs in the future we are always happy to give you an amazing service you won't find anywhere else. Thank you for your time and have an amazing day!

April 11, 2016

Don Matol is a Great Service Advisor! Don's team (Hannah helped as well) was able to schedule me a last minute appointment for an oil change, filter change and tire rotation. They finished More

by oasis1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hannah in Service, Don Matol
Apr 11, 2016 -

Casey Honda responded

Thank you for the review! We are glad to hear that we could help you out and get your car serviced in a timely fashioned. We understand that time can be of essence for our customers so we do our best to get our service done fast and efficiently. We hope to be able to continue to service your vehicles for years to come. Thank you and have a spectacular day!

April 11, 2016

Rick Cutchins I came into the dealership looking to buy a nice used car. Mr. Cutchins took all my info. and after knowing what I had to work with he went straight t More

by pugwash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Cutchins
Apr 11, 2016 -

Casey Honda responded

Thank you for the review! We are ecstatic to hear that we could help you out and that you could drive away with a new vehicle that was within your budget. Customer satisfaction is our priority and we do all we can to make sure our customers are happy. Thank you for your time and if you have any automotive needs in the future we are happy to be of service. We hope you have an amazing day!

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