Casey Honda
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 AM
Wednesday 7:00 AM - 6:00 AM
Thursday 7:00 AM - 6:00 AM
Friday 7:00 AM - 6:00 AM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Thanks for the great service.. Don Matol is a great person to deal with, he is friendly and makes the customer feel important. Thanks Don and thanks Casey for all your efforts . Don Matol is a great person to deal with, he is friendly and makes the customer feel important. Thanks Don and thanks Casey for all your efforts . More
Great service and perfect vehicle Found car online and went to look at it. Exactly as described. It was refreshing to speak to someone that actually new the technical details of the ve Found car online and went to look at it. Exactly as described. It was refreshing to speak to someone that actually new the technical details of the vehicles being sold. Went home that day with our new car. Rick was extremely helpful and dedicated to taking care of us. Financing went very smoothly and Joe was very patient with our child. Thank you More
Katie was incredible! I bought this car from Casey 94,000 miles ago. The service people do a great job. Especially Katie who is one of the best service people that I have I bought this car from Casey 94,000 miles ago. The service people do a great job. Especially Katie who is one of the best service people that I have encountered. After working with Katie, I know that I am returning to Casey for another car. More
Service for 1998 Accord Recent service on our 98 Accord for cabin filter and exterior door handle repair was accomplished on time and at the cost estimated. Don Matol, our s Recent service on our 98 Accord for cabin filter and exterior door handle repair was accomplished on time and at the cost estimated. Don Matol, our service rep, was very attentive and followed up with vehicle status phone calls as he said he would. He is a top notch rep for Casey Service. The car was returned clean and all repairs accomplished as well as a very informative multipoint inspection; in which we got several 'heads-up' flags. We have always had good experience with Casey service, unlike the new car department when we bought our 98 Accord new some years ago. We had acid rain damage to the car right off the lot and had many issues with making it right with the Casey Collision Center. Not sure if they are still in business now, but they should not be. While I will probably not buy another new car from Casey, the service response we have received from the Service Dept over these recent years has been a delight. I would not hesitated to return for service on any other car. I can recommend the Casey Service Department but not the new car department unless management has changed. I know this was about service, but just venting. More
Purchase of 2 cars My husband and I were in the market for a new car for my daughter, as well as a new car for myself. We stumbled across a Used Mazda at the Casey Hond My husband and I were in the market for a new car for my daughter, as well as a new car for myself. We stumbled across a Used Mazda at the Casey Honda and worked with Rick Cutchins during our purchase. Also, in the showroom was the new 2016 Civic Touring which caught my eye. After they let me take the car home, I fell in love with it. Both Rick and the sales manager, Bill were very easy to work with and exceeded my expectations during the sale of both cars. Next year I will be looking for a new car for my son after he graduates college. I will be back to work with them both. Thank you! More
Service for 2012 Honda Accord Don Matol and his service team mechanics accomplished prompt, quality maintenance service and state inspection for my Accord. Don is a totally profess Don Matol and his service team mechanics accomplished prompt, quality maintenance service and state inspection for my Accord. Don is a totally professional service team manager who ensures my Honda vehicle receives the necessary maintenance for long-term trouble-free driving. Thanks Don for many years of exceptional customer service. More
Service for a Honda Civic I would like to thank Katie Gilbert for her excellent service with our Honda Civic!! Our dealership appreciated the knowledge you displayed with our c I would like to thank Katie Gilbert for her excellent service with our Honda Civic!! Our dealership appreciated the knowledge you displayed with our car and fast turn around in the service department. You are terrific team player and I will return to your team again. More
Friendly efficient service Friendly staff got me in and out quickly. I arrived early and they were able to take me and I was out I no time Friendly staff got me in and out quickly. I arrived early and they were able to take me and I was out I no time More
Superb customer service Brought my 2014 Ridgeline for a regular schedule maintenance and Don Matol provided his usual outstanding attention. I'm a frequent customer at Casey Brought my 2014 Ridgeline for a regular schedule maintenance and Don Matol provided his usual outstanding attention. I'm a frequent customer at Casey Honda and Don has always gone the extra mile to ensure we drive off fully satisfied. More
Courteus, Helpful, na informative Don provided detailed info on the maintenance services to be provided and very informative information regarding the results of completed inspections Don provided detailed info on the maintenance services to be provided and very informative information regarding the results of completed inspections. Also provided useful info on upcoming service needs. More