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Casey Honda

Newport News, VA

4.6
744 Reviews
At Casey Honda, we offer extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord, CR-V, Pilot and Odyssey. We carry the most new Hondas on the Peninsula and we work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our dealership is conveniently located just 3 miles west of the Newport News/Williamsburg Airport. We have over 500 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer our Casey Carefree Guarantee with your purchase so you know you will be covered. You can trust you and your vehicle will be taken care of at Casey Honda. Our primary concern is the satisfaction of our customers. Our online showroom was created to enhance the buying experience for each and every one of our customers. If you have any questions, please feel free to contact us or call one of our Online Team Members at 757-643-7201.
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12943 Jefferson Ave

Newport News, VA

23608

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Showing 744 reviews

May 16, 2016

Thanks for the great service.. Don Matol is a great person to deal with, he is friendly and makes the customer feel important. Thanks Don and thanks Casey for all your efforts . More

by My Pilot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
May 16, 2016 -

Casey Honda responded

Thank you for the review! We are ecstatic to hear we could provide you with a 5 star worthy visitation and that we could make you feel valued because you are. If you have anymore automotive needs we are always happy to be of help. Thank you for your time and we hope you have a wonderful day!

May 16, 2016

Great service and perfect vehicle Found car online and went to look at it. Exactly as described. It was refreshing to speak to someone that actually new the technical details of the ve More

by john278
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Diggs, Richard Cutchins
May 16, 2016 -

Casey Honda responded

Thank you for the review John! We are glad that we could provide you with the exact vehicle you were looking for. We are also glad that we could provide you with a 5 star worthy visitation and that we gave you all the information you were looking for. If you have anymore automotive needs we are always happy to be of service. Thank you for your time and have an amazing day!

May 13, 2016

Katie was incredible! I bought this car from Casey 94,000 miles ago. The service people do a great job. Especially Katie who is one of the best service people that I have More

by alan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine Gilbert
May 16, 2016 -

Casey Honda responded

Thank you for the review Alan! Your feedback is greatly appreciated because we can better our services to our customers with it. We are also glad to hear that we have valuable members on our team that would make you want to come back. We hope to be able to provide you with our amazing services for many years to come. Thank you for your time and have an amazing day!

May 06, 2016

Service for 1998 Accord Recent service on our 98 Accord for cabin filter and exterior door handle repair was accomplished on time and at the cost estimated. Don Matol, our s More

by GTWIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
May 06, 2016 -

Casey Honda responded

Thank you for the review. We are ecstatic to hear that we could provide you with a 5 star worthy service that is worth coming for again and again. Customer satisfaction is our goal so we do everything as best as possible the first time to assure satisfaction from our customers. With services we want our customers to know what we know as soon as possible to make sure there is no miscommunication and that everything is done great. We appreciate you as a customer and your feedback. If you have anymore automotive needs in the future we are always happy to be of service. Thank you and have a great day!

May 06, 2016

Purchase of 2 cars My husband and I were in the market for a new car for my daughter, as well as a new car for myself. We stumbled across a Used Mazda at the Casey Hond More

by Diamonds1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Holden, Richard Cutchins, Collette Stevens
May 06, 2016 -

Casey Honda responded

Thank you for the review! We are glad to hear that we could provide you with two new vehicles that your family loves. Customer satisfaction is our priority and to hear we could make your visitation 5 star worthy makes our day. We hope to see you in the future and we hope to be able to provide you with an as amazing experience as this one. Thank you for your time and we hope you have a spectacular day!

May 01, 2016

Service for 2012 Honda Accord Don Matol and his service team mechanics accomplished prompt, quality maintenance service and state inspection for my Accord. Don is a totally profess More

by Coach77
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
May 02, 2016 -

Casey Honda responded

Thank you for the review! We are happy to hear that we could provide you with an amazing 5 star worthy service. We are also glad that our service team could accomplish a prompt and quality maintenance service. Customer satisfaction is our priority and we do all we can to make sure we leave every customer happy with there service. If you have anymore automotive needs in the future we are always happy to be of service thank you for your time and have an amazing day!

April 29, 2016

Service for a Honda Civic I would like to thank Katie Gilbert for her excellent service with our Honda Civic!! Our dealership appreciated the knowledge you displayed with our c More

by Bobby J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine Gilbert
May 02, 2016 -

Casey Honda responded

Thank you for the review Bobby! We are glad to hear that we could provide you with an excellent service that was worthy of 5 stars. We are also glad that we could make the whole service knowledgable, great and an overall experience that you feel you would like to come back to. If you have any questions we are always ready to help out. Thank you for your time and have a spectacular day!

April 24, 2016

Friendly efficient service Friendly staff got me in and out quickly. I arrived early and they were able to take me and I was out I no time More

by Bbrock65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine Gilbert
Apr 25, 2016 -

Casey Honda responded

Thank you for the review! We are delighted to hear that we could service your vehicle fast and efficiently. We understand that time can be of importance so we do our best to make sure we can get you in and out with an appropriate time. If you happen to have anymore automotive needs in the future we are always happy to be of service. Thank you and we hope you have a wonderful day.

April 24, 2016

Superb customer service Brought my 2014 Ridgeline for a regular schedule maintenance and Don Matol provided his usual outstanding attention. I'm a frequent customer at Casey More

by Jorgeace54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Apr 25, 2016 -

Casey Honda responded

Thank you for the review! We are ecstatic to hear that we could help you in purchasing a 2014 Ridgeline and that you are fully satisfied with our service. Customer satisfaction is our priority and making sure that you leave satisfied will satisfy us. If you happen to have anymore automotive needs we are always ready to help. Thank you and have a great day!

April 23, 2016

Courteus, Helpful, na informative Don provided detailed info on the maintenance services to be provided and very informative information regarding the results of completed inspections More

by Darrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Apr 25, 2016 -

Casey Honda responded

Thank you for the review Darrell! We appreciate your feedback because we can better ourselves for our customers and provide an overall better service. We do our best to be as informative as possible because you as the customer deserve to know what we do as soon as possible. If you have anymore automotive needs in the future we are always happy to be of service. Thank you for your time and have a spectacular day!

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