Back

Casey Honda

Newport News, VA

4.6
744 Reviews
At Casey Honda, we offer extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord, CR-V, Pilot and Odyssey. We carry the most new Hondas on the Peninsula and we work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our dealership is conveniently located just 3 miles west of the Newport News/Williamsburg Airport. We have over 500 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer our Casey Carefree Guarantee with your purchase so you know you will be covered. You can trust you and your vehicle will be taken care of at Casey Honda. Our primary concern is the satisfaction of our customers. Our online showroom was created to enhance the buying experience for each and every one of our customers. If you have any questions, please feel free to contact us or call one of our Online Team Members at 757-643-7201.
Contact Dealership

12943 Jefferson Ave

Newport News, VA

23608

Directions

By Type

Showing 744 reviews

June 01, 2016

Service was great Went in for oil change and air filters. Took only about 30 mins and all the employees were very friendly and helpful. Making the appointment online is More

by Travis Nichols
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Jun 02, 2016 -

Casey Honda responded

Thank you for the review Travis! We are ecstatic to hear that we could provide you with a 5 star worthy service and that we could make the whole process fast and efficient. We understand that time is of the essence for our customers so we try to do everything in a orderly time. We are glad that we could leave another customer satisfied and we hope to be able to provide you with this amazing service for many years to come. Thank you for your time and we hope you have a great day!

May 31, 2016

Always a great experience! I've been here 3 times and every time I come Don always makes sure I'm taken care of and informing me whats coming up next with my car so I'm never in More

by Devon Holder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
May 31, 2016 -

Casey Honda responded

Thank you for the review Devon! We are happy to hear that all three times you've come to us we could provide you with an amazing 5 star worthy service. We are also happy to hear your feedback because with it we can learn on how we are doing and where we can improve. We hope to see you again in the future and we hope you have a great day!

May 31, 2016

Very professional and responsive This was our third purchase from Casey. We planned the purchase on-line, then went in early on a Saturday to finish the deal. All the paperwork was d More

by Matt
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2016 -

Casey Honda responded

Thank you for the review Matt. We are happy to hear that we could provide you with a 5 star worthy vehicle purchasing experience and that we could make the whole process efficient and fast. If you have any automotive needs in the future we are always happy to be of service. Thank you for your time and have a great day.

May 30, 2016

Highly recommended Cody's knowledge and professionalism was what impressed me the most about my experience at Casey Honda. I would definitely recommend buying your next More

by Mg34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Holden
May 31, 2016 -

Casey Honda responded

Thank you for the review! We are ecstatic that we could make your experience with us 5 star worthy and that we could impress you with our professionalism. If you happen to have anymore automotive needs in the future we are more than happy to be of service. Thank you for your time and have an wonderful day!

May 30, 2016

Great Experience Everyone at Casey Honda was very helpful and friendly. Cody met us when we came in one evening and was respectful of our time constraints. No pressu More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2016 -

Casey Honda responded

Thank you for the review Karen! We are happy to hear that we could provide you with an amazing 5 star worthy visitation and that you felt there was no pressure at any point in making you come back or purchase the vehicle. Customer satisfaction is our goal and we know in order for that to happen you the customer should feel comfortable with us, not pressured. If you have anymore automotive needs we are always happy to help. Thank you for your time and we hope you have a spectacular day!

May 29, 2016

Great Customer Service The last couple times that I have brought my car I for service, Collette has assisted me and has been super friendly and helpful! I really appreciate More

by Tonya P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
May 31, 2016 -

Casey Honda responded

Thank you for the review Tonya! We are happy to hear that we could continue to service your vehicle with a friendly, helpful, and overall excellent attitude. We appreciate your feedback because it lets us know how we are doing and if we could use some work. Thank you for your time and we hope you have a spectacular day!

May 28, 2016

Fantastic!!! I always have a great experience when I bring my car for Honda service. Don is the head of my service group and he is fantastic!!!! More

by Loie Diggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
May 31, 2016 -

Casey Honda responded

Thank you for the review Loie! We are happy to hear that we could continuously provide you with a great experience with every service. Your feedback is greatly appreciated because with it we can better ourselves. If you have any automotive needs in the future we are happy to be of help. Thank you and we hope you have a great day!

May 27, 2016

An extremely and ecstatic customer The moment I pulled into the Casey Honda parking lot, Rick Cutchins was already outside waiting for me ready to assist my needs in search for a new ca More

by naiyafox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Cutchins
May 31, 2016 -

Casey Honda responded

Thank you for the review! We are glad to hear we could provide you with a 5 star worthy service and that we could get you in the right vehicle for you at a fair price. We want the best for our customers so we will go to whatever length we can to assure that our customers leave happy and satisfied. If you have any questions or any automotive needs we are always happy to help. Thank you for your time and we hope you have a great day!

May 22, 2016

Friendly, Courteous and wanting to make sure her customers I was in Service on May 20, 2016 for my State Inspection and Maintenance Check-up. Collette went over everything with me to make sure we cover everyth More

by timmyewing61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
May 23, 2016 -

Casey Honda responded

Thank you for the review! We are happy to hear customer feedback from a customer that has been with us for twenty-five years now. Your feedback is appreciated because we can learn from it and continue to better ourselves. We hope to keep you as a loyal customer for many more years and be able to help you with all your automotive needs along the way. Customer satisfaction is what we are all about and knowing we could that here makes our day that much more better. Thank you for the last twenty- five years we appreciate you and we hope you have an amazing day!

May 18, 2016

Service Dept I worked with Don and he provided excellent customer service from the time I walked in to the time I left. After a days work and fighting traffic to g More

by Mani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
May 19, 2016 -

Casey Honda responded

Thank you for the review Mani! We are happy to hear that we could provide you with excellent customer service throughout the whole process. We are also glad that we could make the trip worth it and that everything went great. If you have anymore automotive needs we are always happy to be of service. Thank you for your time and have an amazing day!

...
43
...