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Casey Honda

Newport News, VA

4.6
744 Reviews
At Casey Honda, we offer extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord, CR-V, Pilot and Odyssey. We carry the most new Hondas on the Peninsula and we work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our dealership is conveniently located just 3 miles west of the Newport News/Williamsburg Airport. We have over 500 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer our Casey Carefree Guarantee with your purchase so you know you will be covered. You can trust you and your vehicle will be taken care of at Casey Honda. Our primary concern is the satisfaction of our customers. Our online showroom was created to enhance the buying experience for each and every one of our customers. If you have any questions, please feel free to contact us or call one of our Online Team Members at 757-643-7201.
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12943 Jefferson Ave

Newport News, VA

23608

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Showing 744 reviews

July 07, 2016

Great service I have taken many cars to this dealership and the best part of our experience is always Don Matol the service writer. He is always very courteous, he More

by mommaperry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jul 07, 2016 -

Casey Honda responded

Thank you for the review! Let us start off by saying we are happy to hear that we could provide you with a 5 star worthy service and that every time you've come in it has been a great time. Customer satisfaction is our goal and knowing we could continuously accomplish that with you is great news. If you have any automotive needs in the future we are more than happy to help. Thank you for your time and have a great day!

July 01, 2016

Collette is always great when I take my car in. Most recent was 6/24. I dropped it off; was a little late returning after 6 pm but she was there. Thanks Collette! More

by Probing1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Jul 01, 2016 -

Casey Honda responded

Thank you for the great review! We hope to be able to provide you with this 5 star worthy visitations for many years to come.

June 28, 2016

Great Service Experience We brought two Hondas for regular maintenance service. Don explained what was needed for both, gave an estimate of the cost, and told us the estimate More

by DHeath007
Customer Service
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jun 29, 2016 -

Casey Honda responded

Thank you for the review! We are glad that our service crew could go above and beyond for you and that the service was 5 star worthy. Time is of the essence and we know that customers have things to do so we try to make sure we do things within a reasonable time. If you need anything else in the future we would be more than happy to help you. Thank you for your time and have a great day!

June 27, 2016

In and out very fast. From the very first time I came in for service Katie gave me a very good impression of the very professional service that I could expect to receive an More

by swreese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine Gilbert
Jun 28, 2016 -

Casey Honda responded

Thank you for the wonderful review! We are happy to hear that from the very first time you came in to now that you've had nothing but the absolute best that we can offer. Customer satisfaction is our priority and accomplishing that with you is great. We hope to continue to give you this great and professional business for many years to come. Thank you for your time and have a great day!

June 26, 2016

Outstanding as usual My wife took our Honda in just for a State Inspection. Don Matol has been our service rep for several years, he services our 2008 Honda and now the 20 More

by jtmurphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jun 27, 2016 -

Casey Honda responded

Thank you for the review! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

June 26, 2016

All our questions answered! Don Matol is the most thorough, courteous, compassionate service advisor we've had the pleasure of working with in years. He gave us technical data t More

by JBurnham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jun 27, 2016 -

Casey Honda responded

Thank you for the review. Let us start off by saying that we are glad that we could give you a thorough, courteous, and compassionate experience that you won't find anywhere else. Customers satisfaction is our goal and having knowledge of their vehicle is one of the many steps we take to assure that. We hope to work with you in the future and thank you for your time. We hope you have a spectacular day!

June 26, 2016

New CRV owner Great 1 month service with detailing the vehicle too! Thanks for the detailed oriented service that you provided for my new CRV vehicle. Excellent c More

by CRV owner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jun 27, 2016 -

Casey Honda responded

Thank you for the review! We are happy that we could make your 1 month service amazing and that our detailing was also great. We hope you enjoy your new CRV and we also hope to be able to provide you with an amazing service for many years to come. Thank you for your time and we hope you have a great day!

June 24, 2016

Happy CRV I drive all the way from Gloucester,Va. to get my car serviced at Casey Honda! I love Don Matol. He is friendly, professional and always has a smile f More

by CRVgal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jun 24, 2016 -

Casey Honda responded

Thank you for the review! We are happy to hear that our service department is so good that you'd drive the extra distance for us. We are also happy to hear that we could provide you with a 5 star service and that it is friendly and professional. We hope to keep you as a loyal customer for years to come. Thank you for your time and have a great day!

June 18, 2016

Why We Come to Casey Honda Answered in 2 Words....Don Matol! I used to say that we drove three hours just to have Don Matol be our Service Rep. That's not true, because now we drive four hours to see him. Some More

by HappyHondaOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jun 20, 2016 -

Casey Honda responded

Thank you for the review! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

June 16, 2016

Pleasant,professional, no hassle service Went for my 1 year service and it was a pleasant,relaxing experience with no hassles.Was in and out in a little over 1 hour as promised. Will be back More

by manfromyonkers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine Gilbert
Jun 17, 2016 -

Casey Honda responded

Thank you for the review! We are happy to hear we could make your 1 year service pleasant and a relaxing experience. Customer satisfaction is our goal and we will go above and beyond for them. We can't wait to see you for your next service and we hope we make it a great one like this last one. Thank you for your time and have a great day!

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