Casey Honda

Service Call and a recall Don Matol always goes above and beyond for me. He genuinely cares about his customers and does his best to make everything right. I originally had a Don Matol always goes above and beyond for me. He genuinely cares about his customers and does his best to make everything right. I originally had an appt. for an airbag recall, but before that my AC went out. I received an appt. promtply. More

Excellent as always. As always Don Matol was very helpful. I needed to prioritize the service to be done on my 2010 Fit. I gave Don a budget amount for that visit and it As always Don Matol was very helpful. I needed to prioritize the service to be done on my 2010 Fit. I gave Don a budget amount for that visit and it was respected. I will be returning to complete needed service and have my car inspected in August. More

Service on July 15, 2016 As always, this service department is excellent. I got an appointment within two days of my call, and even though I only needed my annual inspection As always, this service department is excellent. I got an appointment within two days of my call, and even though I only needed my annual inspection they were great. I usually have Katie help me, but she was off on Friday so Don took over and I have to say Thank you to all for a job well done, and on time! More

TERRIFIC SERVICE Brought my 2014 Honda Odyssey in for a State Inspection. Was greeted promptly by Brent and Don. Both went out of their way to make sure that I did n Brought my 2014 Honda Odyssey in for a State Inspection. Was greeted promptly by Brent and Don. Both went out of their way to make sure that I did not have to wait for service. Don Matol, my Service Advisor, made sure the Inspection was done in a timely manner, to my satisfaction. Very, very professional. I give both men the highest rating for excellent service. More

State Inspection for my "1998" Honda Accord I keep returning for my Honda needs due to the fact that I know I'm going to receive a more than satisfactory experience because of Don Matol! He alw I keep returning for my Honda needs due to the fact that I know I'm going to receive a more than satisfactory experience because of Don Matol! He always goes beyond the call of duty and I can relax in the waiting room because I am assured of his expertise! Thank you Don! (wife of Tom White) More

Time well spent Brought my 2010 Civic in for the State Inspection. As usual that service was completed in a timely manner, and the information provided on the status Brought my 2010 Civic in for the State Inspection. As usual that service was completed in a timely manner, and the information provided on the status of the car was thorough. I am always comfortable talking with Don and satisfied with the assessments he provides. I will be back! More

buying new car We worked with Allison and Joel they were very helpful and honest. Allison worked very hard to find us he right Honda! Joel is a excellent example of We worked with Allison and Joel they were very helpful and honest. Allison worked very hard to find us he right Honda! Joel is a excellent example of a great salesmen. He made the buying process so easy and stress free. We will be back for service and also next time we are looking for another Honda. More

search for 2017 Ridgeline I had contacted/visited nearly all the Honda dealers in the tidewater area searching for the new Ridgeline all my efforts were less than productive un I had contacted/visited nearly all the Honda dealers in the tidewater area searching for the new Ridgeline all my efforts were less than productive untill I went to Casey and Tommy Malone assured me that he could finde the color and model that I wanted.10 days later he called and said he had found the truck that I wanted,in northern VA.He personnaly went after the truck even thou it ment driving long hours in the evening.I now have the Ridgeline that i wanted thanks to Tommy.Pure Profesionalism. More

Get a lemon at Casey Honda Bought a used car here for my son. He went to pick it up. His 1st car so he is inexperienced. When I drove it I noticed it pulled. Took it in and i Bought a used car here for my son. He went to pick it up. His 1st car so he is inexperienced. When I drove it I noticed it pulled. Took it in and it needed some special alignment. The next week, the radiator blew, it sat for a few weeks due to money issues. That got fixed ( not covered by warranty) a week later the head gasket went, then after that the timing belt. With in the 1st 9 months, $3000 worth of repairs. By the end of year, $4000 worth of repairs. They refused to take it back after the 1st break down and told me sometimes you just get a bad car. It was priced $4500 over blue book and no car fax was given. Sons rookie mistake. These people are crooks. Please google and ask around before buying used from them. They sell lemons and refuse to make it right. In response to Casey Honda's response. I've given you many chances to make this right. You just continue to try to screw us over. You managers response was "Well, we're sorry but sometimes these things happen and you just get a bad car. We can do this... would you like to look at a new car? We can give you $2000 for that car WE CHARGED YOU $9000 for as a trade in. After you put all that extra money in it and ended up paying $13,000 for. $2000 sounds fair to us. But only if you trade it in for a brand new car. Yes that's how we here at Casey Honda stand by our sales!! More

timely professional service I had a 0730 service appt with Don Matol and arrived about 0715. Don took me right away, fielded the scope of work and one concern and I was able to I had a 0730 service appt with Don Matol and arrived about 0715. Don took me right away, fielded the scope of work and one concern and I was able to read the paper and enjoy a cup of coffee. The oil change, tire rotation, inspection and nail puncture in driver rear tire completed in about one hour. I had a coupon and best of all the tire puncture was " on the house". My service cost was a good value. Thank you Don. More