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Casey Honda

Newport News, VA

4.6
744 Reviews
At Casey Honda, we offer extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord, CR-V, Pilot and Odyssey. We carry the most new Hondas on the Peninsula and we work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our dealership is conveniently located just 3 miles west of the Newport News/Williamsburg Airport. We have over 500 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer our Casey Carefree Guarantee with your purchase so you know you will be covered. You can trust you and your vehicle will be taken care of at Casey Honda. Our primary concern is the satisfaction of our customers. Our online showroom was created to enhance the buying experience for each and every one of our customers. If you have any questions, please feel free to contact us or call one of our Online Team Members at 757-643-7201.
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12943 Jefferson Ave

Newport News, VA

23608

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Showing 744 reviews

August 14, 2016

Great Service Had a great experience at Casey Honda, and Don Matol is the best. I had to stop driving my car do to a air bag recall, but the new car they gave me to More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Aug 15, 2016 -

Casey Honda responded

Thank you for the review! We are ecstatic to hear that we provided you with an amazing service. We are also glad that we could provide you with a great rental car while your car was under service. Customer satisfaction is our goal with all our customers and being able to accomplish that here is great. If you ever have any automotive needs in the future it would be our pleasure to be of service. Thank you for your time and have a great day!

August 11, 2016

SERVICE Thank you Don for being such an excellent representative of CASEY HONDA. You are friendly, personable and professional all wrapped together I'm new More

by Fillee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Aug 11, 2016 -

Casey Honda responded

Thank you for the review! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

August 06, 2016

Don Matol is the best! Great service center. Don Matol made the experience very comfortable. I will continue to service my Hondas at your dealership. Good waiting area, great communication with More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Aug 08, 2016 -

Casey Honda responded

Thank you for the review Joe! We are happy to hear that we could provide you with a 5 star worthy service and that you felt comfortable throughout the whole process. Customer satisfaction is always our goal and being able to do so is great news. If you have any automotive needs in the future it would be our pleasure to be of service. Thank you for your time and have a great day!

August 01, 2016

Always takes care of me Katie is amazing. She's always looking out for me, making sure I understand what's going on with the services needed, and taking care of small issues More

by mem2mem2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine Gilbert
Aug 01, 2016 -

Casey Honda responded

Thank you for the review! We are ecstatic to hear that we could provide you with a 5 star worthy experience and that we could take care of any issues you may have had. If you ever have any automotive needs in the future please do not hesitate to give us a call. Thank you for your time and have a great day!

July 28, 2016

Met with Mike & Allison I was in for service and Allison approached me & told me that they were looking for a Honda Civic just like.mine! Allison promised me they would so ca More

by Hondalady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allison wersal , Michael Graham
Jul 29, 2016 -

Casey Honda responded

Thank you for the review! We are happy to hear that we could get you in a new Honda Civic and that you felt we deserved 5 stars. Customer satisfaction is always our goal and being able to do that here is wonderful news. If you ever have any automotive needs in the future we would love to be of service. Thank you for your time and have an amazing day!

July 28, 2016

Above and beyond My experience with Casey Honda was an enjoyable experience, I came in looking for a used car and fell in love with the the first car I saw, and throug More

by Airboyy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2016 -

Casey Honda responded

Thank you for the review! We are happy to hear that we could provide you with a 5 star worthy service and that we could get you in the vehicle you wanted. Customer satisfaction is always our goal and being able to accomplish that here is great news. If you have any automotive needs in the future we would love to be of service. Thank you for your time and have a great day!

July 27, 2016

Getting keys made Twice I made appointments with Williamsburg Honda to have additional keys made for my Honda CR-V. The first time I drove 50+ miles from home to have More

by New to Honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kieran Smith
Jul 28, 2016 -

Casey Honda responded

Thank you for the review! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service here at Casey Honda and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

July 24, 2016

First sevice visit Made appointment two days ahead of time and same morning I had another important meeting. Don Matol had me out within the hour. This is the second t More

by ginjim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen LaBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Matol
Jul 25, 2016 -

Casey Honda responded

Thank you for the review! Let us start off by saying we are happy to hear that we could provide you with a 5 star worthy service and that you feel satisfied with your purchase and service experiences. Customer satisfaction is always our goal and to be able to do so with you is wonderful. If you have any automotive needs in the future we would be more than happy to help. Thank you for your time and have a great day!

July 18, 2016

After all these years thanks again! We purchased a Honda Accord in 2000 from Casey. We had an excellent experience and also excellent service on that car. ( It is still running after a More

by MCSC81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine Gilbert
Jul 18, 2016 -

Casey Honda responded

Thank you for the review! We are glad that we could provide you with a 5 star worthy service all these years. When we hear that we have customers that we have been able to continue to please it brings joy to our hearts. We hope you love your new CRV and if you have any problems down the road it would be our pleasure to help. Thank you for your time and have a wonderful day!

July 18, 2016

Came in for service , came with a new car!! Brandon was truly wonderful to work with .. Bringing a.my cousin in next week to look and hopefully get a new car!!! It was a wonderful experience!!! More

by Robin22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Thompson, Allison Wersal
Jul 19, 2016 -

Casey Honda responded

Thank you for the review! We are glad that we could provide you with a 5 star worthy experience. We are also glad that we could leave such a great impression that you would recommend us to your family. We hope to be able to provide them with an amazing experience. Thank you so much for your time, if you ever have any automotive needs in the future it would be our pleasure to help. Thank you and we hope you have a great day!

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