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Casey Honda
Newport News, VA
744 Reviews
At Casey Honda, we offer extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord, CR-V, Pilot and Odyssey. We carry the most new Hondas on the Peninsula and we work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our dealership is conveniently located just 3 miles west of the Newport News/Williamsburg Airport.
We have over 500 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer our Casey Carefree Guarantee with your purchase so you know you will be covered. You can trust you and your vehicle will be taken care of at Casey Honda.
Our primary concern is the satisfaction of our customers. Our online showroom was created to enhance the buying experience for each and every one of our customers. If you have any questions, please feel free to contact us or call one of our Online Team Members at 757-643-7201.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 AM
Wednesday 7:00 AM - 6:00 AM
Thursday 7:00 AM - 6:00 AM
Friday 7:00 AM - 6:00 AM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 744 reviews
October 23, 2016
Don Mattel- Great customer service! He is always polite and professional. He explains everything. I know my car is in good hands. I am always pleased with the work. Faye H. He is always polite and professional. He explains everything. I know my car is in good hands. I am always pleased with the work. Faye H. More
by Faye 52
Employees Worked With
Don Matol
October 22, 2016
Don Matol Outstanding customer service always Don greeted me as soon as he knew that I was there. Then he came to the waiting room to explain what had been found during the inspection and gave me Don greeted me as soon as he knew that I was there. Then he came to the waiting room to explain what had been found during the inspection and gave me the options as to what would need future service, but gave no pressure to have the work done now. He is always extremely polite and the reason that I come beck here for service. More
by Judith Michalski
Employees Worked With
Don Matol
October 20, 2016
Don Matol - Outstanding customer service, as always! Had my Honda in for service yesterday and once again received outstanding customer service from Mr. Don Matol. A very professional, knowledgeable, fr Had my Honda in for service yesterday and once again received outstanding customer service from Mr. Don Matol. A very professional, knowledgeable, friendly and courteous person who clearly puts the customers first. Always thoroughly explains everything regarding my car's current service, as well as service requirements that will be coming up in the future. I always have a positive experience at Casey Honda, largely due to Mr. Matol but also the rest of the great staff there. More
by Bernadette
Employees Worked With
Don Matol
October 16, 2016
Don Matol AMAZING CUSTOMER SERVICE Don Matol is the ONLY reason i still come to Casey Honda. His customer service and passion to asssure that you understand everything and he CARES abo Don Matol is the ONLY reason i still come to Casey Honda. His customer service and passion to asssure that you understand everything and he CARES about your satisfaction and respects your time. Hoping that all at Casey can take lessons from Don More
by nannyscheuf
Employees Worked With
Don Matol
October 15, 2016
Don Matol comes through again Been going to Don for about 5-6 years, 2 nd Honda he has been service rep for. Sort of had an emergency where we already had an appointment for Monday Been going to Don for about 5-6 years, 2 nd Honda he has been service rep for. Sort of had an emergency where we already had an appointment for Monday, but on Friday had a flat tire and the rim cut the tire. Called Honda and they had the tire in stock, called service department and they were able to fit us in on very short notice. While there Don went ahead and had the service done that we were going to have on Monday, which was surprising as it was late in the day. Ended up getting two tires and the rest of the service done. The tires were actually cheaper then the local discount tire store for the same ones. Don has always been a caring person and true honest professional.. If you go to Casey Honda service and have the opportunity ask for Don, you will not regret it. More
by jtmurphy
Employees Worked With
Don Matol
October 14, 2016
YES great experience ! Once again, Don Matol has given great customer service! He is an excellent service writer and explains everything thoroughly. I highly recommend him. Once again, Don Matol has given great customer service! He is an excellent service writer and explains everything thoroughly. I highly recommend him. Don your the best!! More
by jet
Employees Worked With
Don Matol
October 14, 2016
Me And my Husbands always like Don in Service . Awesome job We came in for a state inspection We always get such good care He goes over everything thoroughly and make sure you understand the service you receive We came in for a state inspection We always get such good care He goes over everything thoroughly and make sure you understand the service you received. And We always have received excellent and timely service Thank You... More
by Minnie
Employees Worked With
Don Matol
October 11, 2016
Excellent Service I got my 2006 CRV serviced last week. The coolant flush and a free car wash were all done in three hours because of Don's wilingness to help and accom I got my 2006 CRV serviced last week. The coolant flush and a free car wash were all done in three hours because of Don's wilingness to help and accommodate .He's sincere and personal. Don's genuine personality shows he enjoys what he does and he's a great asset to Casey. More
by Maria
Employees Worked With
Don Matol
October 05, 2016
Great service. Friendly people. No pressure to buy a car. Met my budget. Great price on the car I bought. Made me a deal I count not refuse. I am a very well informed buyer. Checked No pressure to buy a car. Met my budget. Great price on the car I bought. Made me a deal I count not refuse. I am a very well informed buyer. Checked consumer reports on price and ratings on the car I solected. I got a great price by consumer report. Love the car. More
by John Beltowski
Employees Worked With
Rhea Williams, Anthony Gaiani
October 04, 2016
Awesome job. I came in for a state inspection and was notified my car needed a software update. This update was a lengthy process. Instead of scheduling me for I came in for a state inspection and was notified my car needed a software update. This update was a lengthy process. Instead of scheduling me for secondary appointment, both services were preformed in less then an hour. Great customer service!!! Thank you for all you do. More
by Great Gonzo
Employees Worked With
Ms. Rose?
