Back

Casey Honda

Newport News, VA

4.6
744 Reviews
At Casey Honda, we offer extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord, CR-V, Pilot and Odyssey. We carry the most new Hondas on the Peninsula and we work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our dealership is conveniently located just 3 miles west of the Newport News/Williamsburg Airport. We have over 500 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer our Casey Carefree Guarantee with your purchase so you know you will be covered. You can trust you and your vehicle will be taken care of at Casey Honda. Our primary concern is the satisfaction of our customers. Our online showroom was created to enhance the buying experience for each and every one of our customers. If you have any questions, please feel free to contact us or call one of our Online Team Members at 757-643-7201.
Contact Dealership

12943 Jefferson Ave

Newport News, VA

23608

Directions

By Type

Showing 744 reviews

November 09, 2016

Don is a credit to Casey Honda I have been going to Casey Sevice the entire 6 yrs that I owned my CRV bought new,,,and Don keeps it that way,,,he is most courteous Sevice Mng that I More

by Len
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Nov 10, 2016 -

Casey Honda responded

Thank you for the review Len! We are glad to hear that we were able to provide you with an amazing 5 star worthy experience and that we have been able to keep you as happy customer for 6 years now. We hope to keep it that way for a long time and if you have any automotive needs in the future please do not hesitate to give us a call. Thank you for your time and have a great day.

November 08, 2016

Anthony was nothing short of miraculous He was such a wonderful delight to speak with, no pressure into buying, he went above and beyond, what I loved most was the knowledge about the truck More

by MoneMB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Morancy, Anthony Gaiani
Nov 09, 2016 -

Casey Honda responded

Thank you for the review! We are glad to know that we were able to provide you with an amazing 5 star worthy experience! Customer satisfaction is always our goal and we hope to accomplish that with you in the future. Any feedback is always appreciated because with it, we are able to learn where we are doing good and where we can use some work. Thank you for your time and have a great day!

November 07, 2016

Worst nightmare ever!!! Got my first ever car from Casey Honda that is a used car and it's been a nightmare and worst experience ever since . I've had my car repaired 9 times More

by Tjoh11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Reynolds
Nov 10, 2016 -

Casey Honda responded

Thank you for bringing your experience to our attention. First and foremost, we would like to apologize for any inconvenience we may have caused you. Customer satisfaction is our priority and we do our best to make every customer’s experience with us 5 star worthy. When the problems were recreated we diagnosed and fixed them. You also spoke with corporate where it was decided that service could not have foreseen this issue and that you would need to get it fixed. Our VP authorized us to give you 25% off your service repair in hopes of remedying everything. We are doing all we can to make you a pleased customer and we hope we were able to do so. If you have any questions or concerns please do not hesitate to give us a call. Thank you for your business and we hope you have an amazing day.

November 05, 2016

Smooth Sailing Great customer service, and overall experience. I'm proud to say I purchased my car from here, everything was smooth sailing. Thank you so much! More

by Murphy2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Reynolds
Nov 07, 2016 -

Casey Honda responded

Thank you for the review! We are glad to hear that your experience with us was 5 star worthy. If you have any automotive needs in the future please do not hesitate to give us a call. Thank you for your time and have a wonderful day.

November 02, 2016

Flexible Hayden was very helpful. He went above and beyond to meet our needs. He is knowledgeable about his job and his professionalism strengthened my family' More

by Diane Green
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hayden Richardson
Nov 04, 2016 -

Casey Honda responded

Thank you for the review Diane! We are glad to hear we were able to provide you with a 5 star worthy experience and that we could meet the needs of you and your family. If you have any automotive needs in the future please do not hesitate to give us a call. Thank you for your time and have a great day!

November 01, 2016

Howard Lightfoot This gentleman is awesome he is kind respectful and honest we will recommend him to our family and friends.Plus my daughter and son says he looks like More

by 1ladiesman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Lightfoot
Nov 02, 2016 -

Casey Honda responded

Thank you for the review! We are glad to hear that your experience with us was 5 star worthy and that throughout the process you felt you were respected and dealt with honesty. If you have any automotive needs in the future it would be our pleasure to be of assistance thank you for your time and have a wonderful day!

October 31, 2016

Above and Beyond Bill and Howard went above and beyond the call of duty! I had the most positive car buying experience with them and everything went smoothy with no pa More

by New Car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Lightfoot, William Gooden
Nov 01, 2016 -

Casey Honda responded

Thank you for the review! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

October 30, 2016

Goes above and beyond! Don does a great job every time I go into Honda! I always have multiple little minions with me and he makes sure things get done as quickly as possib More

by CynthiaThrives
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Oct 31, 2016 -

Casey Honda responded

Thank you for the review! We are glad to know that we were able to provide you with an amazing experience! Customer satisfaction is always our goal and we hope to accomplish that with you in the future. Any feedback is always appreciated because with it, we are able to learn where we are doing good and where we can use some work. Thank you for your time and have a great day!

October 26, 2016

Great customer service Don was polite and very helpful. I went to the dealership for a recall and Don took the time to check my car for the state inspection. I had forgotten More

by Blessed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Oct 26, 2016 -

Casey Honda responded

Thank you for the review! We are glad to hear that your experience with us was 5 star worthy and that the state inspection process went fast and easy. If you have any automotive needs in the future please do not hesitate to give us a call. Thank you for your time and have a great day!

October 24, 2016

Great Service! Thank you for the great customer service and fantastic job on my Honda Civic. The service was completed quickly and I was able to go about my day. Tha More

by Belle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Oct 24, 2016 -

Casey Honda responded

Thank you for the review Belle! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

...
35
...