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Casey Honda

Newport News, VA

4.6
744 Reviews
At Casey Honda, we offer extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord, CR-V, Pilot and Odyssey. We carry the most new Hondas on the Peninsula and we work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our dealership is conveniently located just 3 miles west of the Newport News/Williamsburg Airport. We have over 500 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer our Casey Carefree Guarantee with your purchase so you know you will be covered. You can trust you and your vehicle will be taken care of at Casey Honda. Our primary concern is the satisfaction of our customers. Our online showroom was created to enhance the buying experience for each and every one of our customers. If you have any questions, please feel free to contact us or call one of our Online Team Members at 757-643-7201.
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12943 Jefferson Ave

Newport News, VA

23608

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Showing 744 reviews

December 02, 2016

Fantastic experience! The staff at Casey Honda went above and beyond. My wife and I live in Raleigh and were searching for an Accord Hybrid. We wanted a 2015, but found the More

by LoveHybrids1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Gregoire , Alexandra Carneal
Dec 22, 2016 -

Casey Honda responded

Thank you for the review. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

November 30, 2016

Thank you! Don Matol is all about customer service! Takes time to explain everything! He is a very helpful, knowledgeable employee and I hope to be scheduled w More

by CRV Owner
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Matol
Dec 22, 2016 -

Casey Honda responded

Thank you for the review! We are are happy to hear that we were able to make your experience with us memorable and that you will be coming into our dealership for automotive needs. Thank you for your time and have a great day!

November 26, 2016

2009 Odyessy Don Matol, professional, knowledgable and caring. Don is an asset to Casey Honda' service dept. and by extension, to the entire operation. Kudos also More

by Love my Odyssey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Dec 21, 2016 -

Casey Honda responded

Thank you for the review! We are glad to hear that your experience with us was professional, knowledgable, and caring. Customer satisfaction is always our goal and if you have any automotive needs in the future, please do not hesitate to give us a call and have a great day!

November 24, 2016

Great service. The service here is always good and usually is done about the time they tell you when you bring it in. The waiting area is comfortable and clean. More

by Pilot owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Dec 21, 2016 -

Casey Honda responded

Thank you for the review! We are glad to hear that your experience with us was good and that you were comfortable. Customer satisfaction is always our goal and if you have any automotive needs in the future, please do not hesitate to give us a call. Thank you for your time and have a great day!

November 18, 2016

Thank you for great service Don is always great but this time he was especially helpful in getting my much needed car back to me quickly. You have a very valuable employee in t More

by Kensett Teller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Nov 21, 2016 -

Casey Honda responded

Thank you for the review! We are happy to hear that your experience with us was 5 star worthy and that we were able to assist you in purchasing a new vehicle. If you have any automotive needs in the future it would be our pleasure to be of assitance. Thank you for your time and have a wonderful day!

November 15, 2016

GREAT TEAM AND RELIABLE SERVICE Don Matol is such a genuine person that I feel I am visiting a trusted friend when I come for service. As always, great service in pleasant surroundin More

by abbey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Nov 15, 2016 -

Casey Honda responded

Thank you for the great review Abbey! We are glad to hear that you felt you worked with a genuine person that you could trust. Customer satisfaction is always our goal and we will go above and beyond for our customers. If you have any automotive needs in the future please do not hesitate to give us a call. Thank you for your time and have a wonderful day!

November 15, 2016

Preparing for a Road Trip My wife and I will be doing some significant traveling over the holidays and I thought it would be a good idea to ask the pros to take a look at my 20 More

by Mike Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Nov 16, 2016 -

Casey Honda responded

Thank you for the review! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

November 13, 2016

Professionals at work Contacted this dealership via USAA car buying service. Within 30 seconds of submitting request via Internet, Alex contacted me. She made it easy. Set More

by David
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alexandra Carneal, Anthony Gaiani
Nov 14, 2016 -

Casey Honda responded

Thank you for the review David! We are happy to hear that we were able to get you in a vehicle that you love and that the whole process was easy, friendly, and pressure free. Customer satisfaction is always our goal and what better way to do that than to let the customer choose the right car for them. If you have any questions or concerns please do not hesitate to give us a call. Thank your for your business and we hope you have a wonderful day!

November 11, 2016

Just had an inspection of my 2014 Honda Insight done. Excellent service. Don and his team do a great job. Always friendly, always puts the customer first. The inspection was done quickly, and the overa More

by Sally Price
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Nov 14, 2016 -

Casey Honda responded

Thank you for the review Sally! We are glad to hear that your experience with us was 5 star worthy and that you enjoy our service team and the service they offer. Customer satisfaction is always our goal and we will do all we can to assure that. If you ever have any questions or concerns regarding your vehicle please do not hesitate to give us a call. Thank you for your time and we hope you have an amazing day!

November 10, 2016

Don comes through again! Purchased two tires from Casey last month, TPMS came on and noticed one of them was really low on air. Called Don at Casey Honda service, he said brin More

by jtmurphy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Nov 10, 2016 -

Casey Honda responded

Thank you for the review! We are glad we were able to fix your tire situation and that we found the cause for it and fixed it. Customer satisfaction is what we do best and we were glad we were able to accomplish that for you. If you have any automotive needs in the future please do not hesitate to give us a call. Thank you for your time and have a wonderful day.

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