Casey Honda
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 AM
Wednesday 7:00 AM - 6:00 AM
Thursday 7:00 AM - 6:00 AM
Friday 7:00 AM - 6:00 AM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Fantastic experience! The staff at Casey Honda went above and beyond. My wife and I live in Raleigh and were searching for an Accord Hybrid. We wanted a 2015, but found the The staff at Casey Honda went above and beyond. My wife and I live in Raleigh and were searching for an Accord Hybrid. We wanted a 2015, but found the 2014. Newport News was further than we wanted to drive. But Ms. Carneal made this process so easy and hassle free. Alyx contacted me right away, got me a price, sent me pictures and told me about the Accord Hybrid more in detail. After her quickness in getting back to us, her knowledge on the vehicle and her professsionalism, we gave her a deposit to hold the vehicle until we could get there. Once we arrived, Scott took over and made the process once again go very smoothly. Thank you again Alyx, Scott and the rest of the Casey Honda staff for making this the best and most memorable car buying experience! More
Thank you! Don Matol is all about customer service! Takes time to explain everything! He is a very helpful, knowledgeable employee and I hope to be scheduled w Don Matol is all about customer service! Takes time to explain everything! He is a very helpful, knowledgeable employee and I hope to be scheduled with him for future visits. More
2009 Odyessy Don Matol, professional, knowledgable and caring. Don is an asset to Casey Honda' service dept. and by extension, to the entire operation. Kudos also Don Matol, professional, knowledgable and caring. Don is an asset to Casey Honda' service dept. and by extension, to the entire operation. Kudos also to Amanda. More
Great service. The service here is always good and usually is done about the time they tell you when you bring it in. The waiting area is comfortable and clean. The service here is always good and usually is done about the time they tell you when you bring it in. The waiting area is comfortable and clean. More
Thank you for great service Don is always great but this time he was especially helpful in getting my much needed car back to me quickly. You have a very valuable employee in t Don is always great but this time he was especially helpful in getting my much needed car back to me quickly. You have a very valuable employee in this young man! Kensett Teller More
GREAT TEAM AND RELIABLE SERVICE Don Matol is such a genuine person that I feel I am visiting a trusted friend when I come for service. As always, great service in pleasant surroundin Don Matol is such a genuine person that I feel I am visiting a trusted friend when I come for service. As always, great service in pleasant surroundings. More
Preparing for a Road Trip My wife and I will be doing some significant traveling over the holidays and I thought it would be a good idea to ask the pros to take a look at my 20 My wife and I will be doing some significant traveling over the holidays and I thought it would be a good idea to ask the pros to take a look at my 2016 Pilot. Setting the appt could not have been easier and it took only about an hour for the service to complete the check up. I feel fortunate to have Collette as my service advisor and I'm pleased that the service team backs one another up. Quite frankly, I've avoided dealer service department for 40 years due to what I perceive to be integrity issues but I'm very comfortable with you good folks at Casey and look forward to seeing you again. More
Professionals at work Contacted this dealership via USAA car buying service. Within 30 seconds of submitting request via Internet, Alex contacted me. She made it easy. Set Contacted this dealership via USAA car buying service. Within 30 seconds of submitting request via Internet, Alex contacted me. She made it easy. Set up test drive and walked me through process. So friendly! I arrived and met up with my dedicated sales rep, Anthony, who was also friendly amd dedicated. He knew the car details so well. No pressure to buy...he let the car sell itself. Both of these pros are the ones to deall with. Highly recommended both. More
Just had an inspection of my 2014 Honda Insight done. Excellent service. Don and his team do a great job. Always friendly, always puts the customer first. The inspection was done quickly, and the overa Excellent service. Don and his team do a great job. Always friendly, always puts the customer first. The inspection was done quickly, and the overall maintenance check was a plus. As a woman, I appreciate how I am never treated with any disrespect or looked down on for a lack of car knowledge when I bring my car to Don. I enjoy my Honda, and I enjoy working with Casey Honda's service department. More
Don comes through again! Purchased two tires from Casey last month, TPMS came on and noticed one of them was really low on air. Called Don at Casey Honda service, he said brin Purchased two tires from Casey last month, TPMS came on and noticed one of them was really low on air. Called Don at Casey Honda service, he said bring it right in and we will take care of it. Having my own compressor I was able to put enough air in to get me to Casey. He indicated they treat this as an emergency and within 30 minutes of arrival they repaired the tire (found a screw in it). Fortunately the tires have road hazard insurance, therefore, there was no charge. They even did their inspection of the vehicle while it was there, and this was late in the day. Thanks Don for another great service experience. More