Casey Honda

Service With A Smile My 2010 Civic was due for a service check and although I missed my scheduled appointment time, I arrived 2 hours later and was able to have the work d My 2010 Civic was due for a service check and although I missed my scheduled appointment time, I arrived 2 hours later and was able to have the work done in an hour. Don Matol was as helpful as ever, and thorough as he went over the work performed. More

2016 CRV Maintenance We were due for service on our new CRV. I scheduled an appointment with Don Matol. The service was performed the next day. He was ready to receive the We were due for service on our new CRV. I scheduled an appointment with Don Matol. The service was performed the next day. He was ready to receive the car, explained to me exactly what was required, The service took about the same time he estimated. He explained to me what was done and what was found along with recommendations. He told me when the next service was due. Don was courteous, cheerful and a pleasure to deal with. More

Good Repair Experience Honda Accord needed repair because of rodent damage to EEVAP system. Collette Stevens was a big help through the entire process. She did a good job Honda Accord needed repair because of rodent damage to EEVAP system. Collette Stevens was a big help through the entire process. She did a good job explaining the problem as well as working with our insurance company and Casey technicians to get the repair done. She made a difficult situation much easier to get through. Thanks Collette! More

Prompt, Professional,& Proficient My service experience is extraordinary from booking the appointment to driving away after my car has been serviced. The service department adheres to My service experience is extraordinary from booking the appointment to driving away after my car has been serviced. The service department adheres to the time the appointment is scheduled. My service advisor, Don, is attentive to each guest ( I feel more welcomed than just a customer) while still acknowledging the next guest who approaches the counter on each visit consistently. He explains the service before and afterwards. And when the service has been performed, I feel confident that it has been done right....and I am ready to safety hit the road again until my service indicator says it is time to do it again. THANK YOU!! More

Great Service We've lived in this area for about 6 months, and we've had to come in to Honda twice so far. Don has always been extremely helpful. He always explai We've lived in this area for about 6 months, and we've had to come in to Honda twice so far. Don has always been extremely helpful. He always explains everything to me in detail and makes sure I am satisfied with the service received. More

Consistent quality Every visit I have had to the service department Don has been warm, professional and clear. He explains clearly what service my Accord needs, how long Every visit I have had to the service department Don has been warm, professional and clear. He explains clearly what service my Accord needs, how long it will take and what the cost will be. Each time he has come in at his estimate or LESS! He always serves with a smile and really practices excellent customer service. He provides consistent quality every time! More

Awesome Fellow Don Matol is super friendly and place's one totally at ease. He carefully explains all line items for service done on my Accord. He listens......... Don Matol is super friendly and place's one totally at ease. He carefully explains all line items for service done on my Accord. He listens...........he engages.........provides thoughtful/knowledgable answers to my questions. My first impression was, wow, this guy has a super-big smile! Thanks Don! Randy S. More

Shortest visit to this location ever for an oil change! This was my first time working with Chris for my first free oil change and first time ever being serviced in less than 30 minutes at this location. I This was my first time working with Chris for my first free oil change and first time ever being serviced in less than 30 minutes at this location. I hope Casey Honda will consider doing free oil changes for as long as I have my current car instead of just the first two years. As there is at least one other dealership that offers this and more. Thank you for the quick service and savings as I can really appreciate that at this time of year. AB More

Looking for a Honda Staff was helpful and knowledgeable. Very willing to "wheel and deal"!Anthony was able to point out the various differences in the vehicles and provi Staff was helpful and knowledgeable. Very willing to "wheel and deal"!Anthony was able to point out the various differences in the vehicles and provided an excellent test drive. The manager was forthcoming with ways to lower the price and overall it was a pleasant experience. More

Fantastic experience! The staff at Casey Honda went above and beyond. My wife and I live in Raleigh and were searching for an Accord Hybrid. We wanted a 2015, but found the The staff at Casey Honda went above and beyond. My wife and I live in Raleigh and were searching for an Accord Hybrid. We wanted a 2015, but found the 2014. Newport News was further than we wanted to drive. But Ms. Carneal made this process so easy and hassle free. Alyx contacted me right away, got me a price, sent me pictures and told me about the Accord Hybrid more in detail. After her quickness in getting back to us, her knowledge on the vehicle and her professsionalism, we gave her a deposit to hold the vehicle until we could get there. Once we arrived, Scott took over and made the process once again go very smoothly. Thank you again Alyx, Scott and the rest of the Casey Honda staff for making this the best and most memorable car buying experience! More