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Casey Honda

Newport News, VA

4.6
743 Reviews
At Casey Honda, we offer extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord, CR-V, Pilot and Odyssey. We carry the most new Hondas on the Peninsula and we work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our dealership is conveniently located just 3 miles west of the Newport News/Williamsburg Airport. We have over 500 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer our Casey Carefree Guarantee with your purchase so you know you will be covered. You can trust you and your vehicle will be taken care of at Casey Honda. Our primary concern is the satisfaction of our customers. Our online showroom was created to enhance the buying experience for each and every one of our customers. If you have any questions, please feel free to contact us or call one of our Online Team Members at 757-643-7201.
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12943 Jefferson Ave

Newport News, VA

23608

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Showing 743 reviews

April 14, 2017

Luxury Status There is a first time for everything 😕 Today my vehicle failed inspection and since I live on a military installation I could not return home with my More

by Tazzsgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich and Grant, Don Matol
Apr 17, 2017 -

Casey Honda responded

Thank you for the amazing 5-star worthy review. We are ecstatic to hear that Don could provide you with outstanding customer service. Our associates really care about our customers and try to go above and beyond whenever possible. Customer satisfaction is a primary goal at our dealership. We are happy to hear that we made the "luxury" list in your eyes and we look forward to serving you on your next automotive needs. Thank you for your time and we hope you have a wonderful day!

April 14, 2017

Dons the best! once again don has provided excellent service!He always explains services needed and the work performed very thoroughly. His customer service skills a More

by jets mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Apr 17, 2017 -

Casey Honda responded

Thank you for the positive review. We appreciate you taking the time to give us this feedback. We're very pleased to know that Don was able to provide you with excellent customer service. Don always tries to go above and beyond for our customers. We look forward to working with you again. Thank you for your time and we hope you have a great day!

April 13, 2017

Great service from Grant Even though the bills for repair was way above affordable for my husband and I, we were happy with the work done on the car and Grant was what custome More

by Honda customer Marjorie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GRANT
Apr 13, 2017 -

Casey Honda responded

Thank you for the awesome 5-star worthy review. We're happy to hear that Grant was able to provide you with outstanding service and that you were happy with the work done by our service professionals. Our representatives work hard to ensure our customers are provided with quality service. If you have any automotive needs in the future we're more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

April 10, 2017

Service Nothing but the very best service from my advisor Collette. A+++ for her! I feel confident in her ability to work with me on service, time ,price ! More

by raz5654
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens, Collette Stevens
Apr 10, 2017 -

Casey Honda responded

Thank you for the 5 star review. We are ecstatic to hear Collette was able to provide you with A+++ service. We appreciate you recognizing her hard work and dedication to providing quality customer service. Customer satisfaction is very important to us. Again, thank you for the positive feedback. We look forward to serving you in the future for your next automotive needs. Have a wonderful day!

April 06, 2017

Outstanding Service Advisor Our long time service advisor, Collette Stevens once again has provided us with superior service during our two Casey purchased vehicle annual service More

by KL0S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Apr 07, 2017 -

Casey Honda responded

Thank you for the glowing review. We are ecstatic to hear Collette was able to provide you with outstanding 5 star worthy service. We appreciate that you recognized our associate's hard work and dedication to providing quality customer service. Customer satisfaction is our goal and we do whatever we can to go above and beyond to assure that. Again, thank you for taking the time to leave us a review and for your continual business. We look forward to serving you in the future for your next automotive needs. Have a great day!

April 05, 2017

Don's Team did an excellent job on Friday. I was very pleased with my services received on Friday from Don and his Team. It was a long work day for me and Don was professional and courteous as More

by Dee
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Apr 05, 2017 -

Casey Honda responded

Dee, thank you for your amazing feedback and review. We are pleased to hear that Don and the rest of our team were able to provide quick, professional and courteous service to you. Customer satisfaction is always important to us and we will do what we can to ensure that this goal is met every time. If you ever have any future automotive needs, we will be more than happy to be of service. Thank you and we hope you have a great day!

April 04, 2017

Best ever!!!! I must say that I was not looking forward to the purchase of a new car ( my 2000 Honda Civic LX finally needed more work than I wished to spend) my ca More

by Dora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Gregoire, my sales person FIVE STARS
Apr 05, 2017 -

Casey Honda responded

Dora, thank you for the amazing 5 star worthy review. We are ecstatic to hear that Scott and Seth could provide you with outstanding service. Our associates really care about our customers and try to do all they can to make the car-buying experience an enjoyable one. Customer satisfaction is a primary goal at our dealership and we try to go above and beyond for our customers. We are happy to hear that Scott and Seth were able to get you into your dream Honda at the most competitive price! We hope you are enjoying your new vehicle purchase. If you have any automotive needs in the future, we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

April 02, 2017

excellent customer service no one likes getting car work done but it is a pleasant experience at Honda in NN-Don is very attentive and friendly. He keeps you informed and expla More

by Amy Walker
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Apr 03, 2017 -

Casey Honda responded

Thank you for the 5 star review. We are pleased to hear that you enjoyed your service experience with us. Don likes to go above and beyond for our customers because customer satisfaction is important to us. If you have any automotive needs in the future we are more than happy to be of service. Again, thank you and we hope you have a great day!

March 21, 2017

Very happy with our experience-especially Ryan Beard Our car buying experience started with Ryan Beard at Casey Honday about six months before we actually drove off in our 2017 Honda Pilot. Following th More

by piloteer7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2017 -

Casey Honda responded

Congratulations on your new Honda Pilot! We're very pleased to know that Ryan Beard was able to make your experience with us a great one. Customers are our main priority and your feedback is helpful in making us better as a dealership. Above all else, customer satisfaction is our goal and we hope you are willing to come back to us in the future. Thank you for your time and we hope you have a great day!

March 20, 2017

Rockstar !!! I was so worried my 2015 Pilot was leaking fluid. With two kids to pick up in a couple of hours and a limited budget I was stressed... Billy assured m More

by Tazzsgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy
Mar 20, 2017 -

Casey Honda responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Billy was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

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