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Casey Honda

Newport News, VA

4.6
743 Reviews
At Casey Honda, we offer extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord, CR-V, Pilot and Odyssey. We carry the most new Hondas on the Peninsula and we work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our dealership is conveniently located just 3 miles west of the Newport News/Williamsburg Airport. We have over 500 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer our Casey Carefree Guarantee with your purchase so you know you will be covered. You can trust you and your vehicle will be taken care of at Casey Honda. Our primary concern is the satisfaction of our customers. Our online showroom was created to enhance the buying experience for each and every one of our customers. If you have any questions, please feel free to contact us or call one of our Online Team Members at 757-643-7201.
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12943 Jefferson Ave

Newport News, VA

23608

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Showing 743 reviews

April 24, 2017

Great Service! I want to express my great satisfaction and fondness for Stephen LaBelle. I recently bought a 2017 Honda Fit. It is my first new car in 25 years. S More

by PatJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen LaBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2017 -

Casey Honda responded

Pat, thank you for the amazing 5-star worthy review. We are ecstatic to Stephen was able to provide you with outstanding service that was one of a kind. Our associates not only work hard to get you the best deal available but they also ensure that our you stay well-informed and comfortable throughout your car-buying experience with us. We make customer satisfaction a primary goal at our dealership and we try to go above and beyond for our customers whenever possible. We look forward to assisting you on any automotive needs you may have in the future. Again, thank you for the review and your business. Have a wonderful day.

April 23, 2017

Outstanding Service I just recently got a Honda, and needed my car serviced for the first time at a Honda location. My mom had taken her car and had Don work on it before More

by Kourt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Apr 24, 2017 -

Casey Honda responded

Kourt, thank you for the glowing 5-star review and for recognizing Don's commitment to providing fast and friendly service. We work hard to ensure our customers walk away happy each time because customer satisfaction is important to us. Thank you for taking the time to leave us a review and we truly appreciate your continued business. We look forward to seeing you on your next service visit. Have a great day.

April 22, 2017

Excellent Experience Don Matol lived up to his already high standard in customer service. He explained all aspects and options associated with a fault indication involving More

by R. Freet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Apr 24, 2017 -

Casey Honda responded

Thank you for the 5-star review and for acknowledging Don's commitment to providing a high-level of customer service. Don works hard to keep customers informed and truly looks out for their best interests. Customer satisfaction is very important to us and we are glad we were able to accomplish that goal with your experience and service. Thank you for taking the time to leave us a review and we appreciate your continued business. We look forward to serving you on your next automotive needs. Have a wonderful day.

April 19, 2017

Courteous This is my first visit with Casey Honda due to a recall on my car. Don was pleasant to deal with and he has a great demeanor. The service only took 1 More

by Christie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Matol
Apr 20, 2017 -

Casey Honda responded

Christie, thank you for your feedback and for recognizing Don for his outstanding work and commitment to great customer service. Customer satisfaction is our goal and we do whatever we can to go above and beyond to assure that goal is met. Again, thank you for taking the time to leave us a positive review. We look forward to serving you in the future on your next automotive needs. Have a great day.

April 19, 2017

Great Service I always get Don when i schedule my service with you guys and he never disappoints me !! I look forward to seeing him again real soon ! More

by kutiekeedy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Apr 19, 2017 -

Casey Honda responded

Thank you for the positive review. We are happy to hear Don was able to provide you with outstanding 5-star worthy service. Customer satisfaction is our goal and we do whatever we can to go above and beyond to assure that. We appreciate your continued business and we look forward to serving you at your next service appointment. Have a great day!

April 18, 2017

Great service! I got a free exam of my car along with free replacement of my brake light blub and my only main reason there was for recall service on my car. More

by JOHNCENA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Apr 19, 2017 -

Casey Honda responded

Thank you for your feedback. We are happy to hear our staff was able to provide you with an outstanding service. We do whatever we can to go above and beyond to assure our customer's leave satisfied with their service. Again, thank you for taking the time to leave us a review and for your continued business. We look forward to serving you in the future for your next automotive needs. Have a great day!

April 16, 2017

Simply the Best Dealership My sincerest appreciation to Don, Rich and Grant for treating me to absolutely delightful service. After my 40+ years of experience with dealerships a More

by Rides the long trail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Apr 17, 2017 -

Casey Honda responded

Thank you for the glowing review and we are proud to be the dealership of your choice for all your automotive needs. We truly appreciate you recognizing Don, Rich, and Grant for their hard work and dedication to providing outstanding customer service. Customer satisfaction is always a goal and we strive to ensure that our customer's leave our dealership happy. We look forward to working with you again. Thank you for your feedback and have a great day.

April 16, 2017

Don Matol I have always had a pleasant experience when dealing with Don Matol. He is always the most polite and helps out in every way possible. He is always re More

by Sluggertom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol, Collette Stevens
Apr 17, 2017 -

Casey Honda responded

Thank you for the positive review. We appreciate you taking the time to give us this feedback. We're very pleased to know that Don and Colette were able to make your experience with us pleasant! Our associated truly care about our customers and always try to have their best interests in mind. We look forward to serving you on your next visit. Thank you again for your feedback and we hope you have a great day.

April 16, 2017

Great! My experience is always very pleasant every time I have to have my Honda Civic services. Chris is awesome! Casey Honda on Jefferson is my dealership More

by Devn Cole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Reynolds
Apr 17, 2017 -

Casey Honda responded

Thank you for the fantastic 5-star review. We are proud to be your dealership of choice. We're very pleased to know that Chris was able to make your service experience with us a pleasant one! We look forward to working with you again. Thank you for your time and we hope you have a great day!

April 16, 2017

Colette Stevens Collette is a great service advisor. Provides good advice and does not try to upsell unneeded services. It was a pleasure working with her. Please rec More

by JimmyP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Apr 17, 2017 -

Casey Honda responded

Thank you for the positive review. We appreciate you taking the time to give us this feedback and for bringing Collette's superior customer service work to our attention. We're very pleased to know she was able to make your service experience an enjoyable one. We look forward to working with you again. Thank you for your time and we hope you have a great day!

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